Should we be rethinking the reasons we connect with a mentor? New information is bringing to light that similar backgrounds don't always produce sympathy.
(Business News) Empathy is sorely lacking in today's fast-paced world, but exercising empathy can set any professional apart and become a tremendous business asset.
(Business News) Recently, a drive-thru customer got cold fries and when the mega-franchise wouldn't help him, he escalated the situation quickly. With an axe....