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Why speaking from the heart is a recipe for disaster

Many public speakers say that speaking from the heart and not preparing for presentations is the best way to be authentic, but it is actually a recipe for disaster – and science agrees.

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Speaking from the heart: a recipe for disaster

“I do best when I get up on stage and just speak from the heart,” said former athlete turned public speaker, Sammy Superstar, just this week after I was referenced to him specifically because of how bad he is at public speaking. Oh, the irony. It’s a good thing he didn’t adopt this approach to his sports career.

Rather than try to convince him, I simply wished him the best and made a note to inform my speaking industry peers about another famous person to never recommend for a speaking engagement.

Sammy Superstar is not alone. The myth that ‘preparation hinders authentic presentations’ is alive and well in our culture. It’s befuddling to me. Is there any other activity that people could claim that practice hinders performance? No? Then why would anyone think it’s true for speaking?

Here’s the actual truth: this idea is just an excuse for laziness. It reduces your impact, and it tells the audience that they weren’t worth your best.

Three attributes of a presentation you must prepare

Here are the three unique attributes of a presentation that ensure you are always better off prepared:

  1. The Numbers – A speech is a unique situation. How many times in life do you have the undivided attention of a large number of people? A speech is an opportunity to persuade, to be a catalyst for change, to move people. In fact, there is no other reason for a speech. When people gather to hear what you have to say, why would you not want to make sure you gave them the information that would most profoundly help them?

    And how can anyone possibly claim that additional time spent thinking about a speech wouldn’t improve the quality? You’ve got a captive audience. Imagine how much time it would take to deliver your message to each of them individually. Use that time to prepare for the one time you have them all together.

  2. A One-Way Street – In a conversation, we are constantly giving and receiving information while we talk and while we listen. We adjust our dialogue based on this feedback. If we are bored, we can change the subject. If we are confused, we can ask questions. Feedback goes out the window in a speech. Sure, great speakers can read audiences, but this is far easier said than done and typically involves a limited sampling rather than overall sentiment.

    The solution to the feedback problem is to structure your speech in a manner that keeps the audience engaged and allows for easy retention. Speech structure does not come ‘from the heart.’ What comes from the heart is passion. Don’t get me wrong. We want passion, but passion without structure leads to rambling and audience boredom. I hereby give you permission to be passionate about your message while preparing. Passion is not limited to the moments you stand in front of a crowd.

  3. The Amygdala Hijack – While it’s actually a myth that public speaking is the number one fear, public speaking does cause significant anxiety (for everyone… even those of you who claim it doesn’t). When we speak, audiences are deciphering messages through two channels- the words we use and the body language we display. Great speakers communicate the same message across both channels.

    When we don’t practice and prepare, most of us use our non-verbal communication channel to tell the audience all about the anxiety we are feeling. The body reacts biologically to this ‘fight, flight, or freeze’ situation by what legendary emotional intelligence researcher Daniel Goleman calls the ‘Amygdala Hijack.’ The bio-chemical chain reaction changes us in a number of ways. Of particular importance to the speaker, it reduces blood flow in the brain. This limits our critical thinking and communication skills. All this to say, ill preparation merged with anxiety does not enhance your likelihood to give a good speech.

How to keep the passion in your speeches

Wanting to authentically communicate from the heart is a good goal. It just doesn’t come through the method that most people believe it does.

A great actor will practice over and over again to create an honest portrayal of the character they play. If you are preparing to speak in front of an audience, the best method to ensure they receive your most authentic self is to prepare in such a way that you remove the consequences of an ‘amygdala hijack.’

As my longtime mentor Bryan Flanagan often reminds me, “Preparation makes up for a lack of talent.” I’m sure you are talented, but you are not talented enough to successfully wing a presentation.

Curt Steinhorst loves attention. More specifically, he loves understanding attention. How it works. Why it matters. How to get it. As someone who personally deals with ADD, he overcame the unique distractions that today’s technology creates to start a Communications Consultancy, The Promentum Group, and Speakers Bureau, Promentum Speakers, both of which he runs today. Curt’s expertise and communication style has led to more than 75 speaking engagements in the last year to organizations such as GM, Raytheon, Naval Academy, Cadillac, and World Presidents’ Organization.

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2 Comments

2 Comments

  1. Ken Brand

    May 6, 2013 at 11:47 am

    True. There is no substitute for a winning personality and perfect practice. #MoreAhHa

  2. halffiction

    May 6, 2013 at 1:12 pm

    Agreed – though I once gave a presentation in front of a large group and wrote a word-for-word speech. I borrowed an iPad and installed a teleprompter program in it. When I went on stage, I realized there was no way for me to follow the teleprompter and advance my slides in Keynote, so I just winged it. In reality I wrote the whole speech off the top of my head, there was no reason for me to speak that way as well. So I’d call my approach somewhat of a hybrid but they key to success here is knowing your material well enough. Overall, great article!

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Business News

IBM is putting blockchains to work for banks

(BUSINESS NEWS) IBM is putting blockchain tech to work so that they can launch a banking system for international transactions.

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Earlier this year, IBM unveiled its “Blockchain as a Service” based on Hyperledger Fabric, creating a public cloud service for customers to build secure blockchain networks.

Now the tech company announced they’re teaming up with payment company KlickEx Group and blockchain startup Stellar to change up the cross-border payment game.

The team is launching a blockchain-based system for banks, aimed to lower the cost and reduce settlement time for global payments for both businesses and consumers. International transactions typically take days, or even weeks, to complete.

Blockchains could speed things up, minimize errors, and provide more flexibility and transparency to banks. According to IBM, the collaboration “is intended to improve the speed in which banks both clear and settle payment transactions on a single network in near real time.”

In case you forgot what blockchains are, here’s a refresher course. Blockchains are a secure digital ledger of transactions with bits of information stored across multiple nodes in a network.

Since there’s no centralized hub, it’s less vulnerable to hacking.

Any time an action is taken, the ledger updates and that data is available to anyone with access to the blockchain. Additionally, each transaction is secured with digital signatures and encryption, providing transparency and security.

Blockchains can be used to trace and track transactions along every step of the way, providing a handy place to combine all product information besides just financial dealings.

For example, IBM suggested a hypothetical in which their system connects a Samoan farmer with an Indonesian buyer.

In this transaction, they stated, “the blockchain would be used to record the terms of the contract, manage trade documentation, allow the farmer to put up collateral, obtain letters of credit, and finalize transaction terms with immediate payment, conducting global trade with transparency and relative ease.”

Instead of scattered information, blockchains collect all relevant steps in a transaction. Currently, they system is used in twelve currency corridors, including New Zealand and the UK, as well as Australia and the Pacific Islands.

Within the next year, the system is expected to handle 60 percent of the South Pacific’s retail industry’s cross-border payments.

Bridget van Kralingen, Senior VP of IBM Industry Platforms, said in statement, “with the guidance of some of the world’s leading financial institutions, IBM is working to explore new ways to make payment networks more efficient and transparent so that banking can happen in real-time, even in the most remote parts of the world.”

Over a dozen banks are part of the initial pilot program, and plan to expand to Southeast Asia, South America, and other areas by early next year.

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A real life robot battle: America vs Japan

(BUSINESS NEWS) Robots are real and America is fresh out of a battle with Japan in a real life robot battle royale.

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What’s the future of sports look like?

Giant. Fighting. Robots.

That’s right, your childhood dreams have arrived, at least I know mine have.

Two years ago, American robotics firm, MegaBots Inc., challenged Japanese rival, Suidobashi Heavy Industries, to a showdown of the battle of the mechs. The challenge was accepted, but with one simple caveat: the inclusion of melee combat.

And so the Super Heavyweight Title Fight two-years in the making premiered on leading social video platform, Twitch, yesterday evening to tech and sci-fi fans alike who waited with baited breath for such an event.

In order to prepare for the match, the American team needed to build a new bot capable of fulfilling the duel requirement, as well as one that would be a force to be reckoned with against the Japanese fighting machine.

MegaBots, or “Team America,” was able to crowdfund the robot battle through a Kickstarter campaign earning over $500,000 by just under 8,000 backers. With this campaign, they were also able to upgrade their Mk.II behemoth that would be entering the rumble.

Meet Eagle Prime.

More metal. More power. More American.

According to MegaBots, Eagle Prime “weighs in at 12 tons, stands 16 feet tall, seats two, is powered by a 430 horsepower V8 LS3 engine, and costs a cool $2.5M.” This robot is massive; a good foot higher than its predecessor.

Founders Matt Oehrlein and Gui Cavalcanti commented on the design of Eagle Prime, quipping, “We made it huge and strapped guns to it;” as American as apple pie.

Suidobashi’s robot, KURATAS, stands a few feet shorter (about 13 feet tall), but carries a more sleek and elegant design to it. With a tripod-wheeled base and twin Gatling BB canons with the ability to fire 6,000 bullets per second, it seemed a toss-up as to who would reign supreme in the first mech battle.

While this sounds like an epic episode of awesomeness, don’t expect Pacific Rim level combat just yet. Rather than give a play-by-play of the event, I’ll just tell you straight away that Eagle Prime came out on top in the brawl. To be fair though, it really wasn’t much of a brawl.

Eagle Prime had two years of extra time to be built in preparation for such a match against Kuratas. It was made bigger (and for “funzies”, added patriotic colors to the bot as well as a head of a bald eagle for a “head” as well as a chainsaw-sword-type of device that likely, and ultimately, ended up costing Kuratas a pretty penny in damages.

Really, Kuratas had no chance: there was a bit of overkill on the part of Eagle Prime.

The chain-sword alone raises some safety concerns, especially when we’re talking the future of sports. That said, the pilots of both mechs, Eagle Prime piloted by both Oehrlein and Cavalcanti and Kuratas by Kogoro Kurata, could use a bit more protective gear than helmets, even if the robots in action look like a couple of toddlers fighting.

But hey, it’s a start. And that’s the point.

Maybe one day we will be in giant stadium arenas watching huge robots piloted by humans hashing it out, but we’ve got a long ways to go. And maybe, just maybe, these things could be of use in natural disaster efforts.

Who wouldn’t want to be saved by an Optimus Prime-like, human-piloted “robot” that could withstand whatever was thrown its way?

It’s going to be an expensive endeavor that will require a nice chunk of change in investments and endorsements, though I will say, what a time to be alive.

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These stores refuse to start Black Friday early

(BUSINESS NEWS) There is a rising trend of stores being pressured to open their doors earlier and earlier each holiday weekend but these companies refuse.

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This year, Target, Walmart, and Best Buy are among a group of retail super villains who have decided it’s appropriate to begin the Black Friday shopping nightmare on Thanksgiving Day, with some opening as early as 5pm on Thursday.

As someone who has only had the misfortune of working the retail tornado of Black Friday once, I would never wish it upon anyone. Yet many stores feel pressured to begin the doorbusters earlier every year.

To compete with online shopping, brick-and-mortar retailers implement drastic measures to get customers in stores during the discount season.

Last year, eMarketer reported internet users in their survey were likelier to shop online during Black Friday and Cyber Monday. This comes as no surprise to anyone who’s been watching retail stores crumble as online shopping continues to dominate the market.

To lure in shoppers, physical stores must come up with deals so alluring that people would kill for them.

Literally. I just googled “did anyone die on Black Friday last year” and found out that there’s a handy site called Black Friday Death Count. The answer is yes, some people died last year in Black Friday-related incidents, and in fact two of the three deaths took place at separate Walmarts.

So that makes this year’s disturbingly early foray into deal hunting even less enticing.

While I don’t hold Thanksgiving sacred by any means, moving the even unholier Black Friday back to impede on a holiday is ludicrous. But a handful of heroes are saying no seriously guys, we’re not doing this.

Over fifty retailers are collectively putting their foot down, and will remain closed on Thanksgiving Day. While some may still be party to next-day discounts, they’re at least taking a stand.

Here’s a list of all the places you can’t go on Thanksgiving, because mercifully they’re closed:

  • A.C. Moore
  • Abt Electronics
  • Academy Sports + Outdoors
  • At Home
  • BJ’s Wholesale Club
  • Blain’s Farm and Fleet
  • Burlington
  • Cabela’s
  • Cost Plus World Market
  • Costco
  • Craft Warehouse
  • Crate and Barrel
  • DSW – Designer Shoe Warehouse
  • Ethan Allen
  • Gardner-White Furniture
  • Guitar Center
  • H&M
  • Half Price Books
  • Harbor Freight
  • Hobby Lobby
  • Home Depot
  • HomeGoods
  • Homesense
  • IKEA
  • JOANN Fabric and Craft Stores
  • Jos. A. Bank
  • La-Z-Boy (all corporately owned stores)
  • Lowe’s
  • Marshalls
  • Mattress Firm
  • Micro Center
  • Music & Arts
  • Neiman Marcus
  • Office Depot and OfficeMax
  • Outdoor Research (closed Black Friday too)
  • P.C. Richard & Son
  • Party City
  • Patagonia
  • Petco
  • PetSmart
  • Pier 1 Imports
  • Publix
  • Raymour & Flanigan Furniture
  • Sam’s Club
  • Sierra Trading Post
  • Sportsman’s Warehouse
  • Sprint (Corporate & Dealer Owned Stores; Mall Kiosks May Open)
  • Staples
  • Sur La Table
  • The Container Store
  • The Original Mattress Factory
  • TJ Maxx
  • Tractor Supply
  • Trollbeads
  • Von Maur
  • West Marine

And while that’s a pretty hefty list, the fact remains that many unfortunate employees will have to show up to work on Thanksgiving when they should be taking naps, or avoiding helping their family clean up after lunch.

Thinking about some retailers’ decision to open a day early for Black Friday almost makes Cards Against Humanity’s crowdfunded hole stunt last year seem reasonable. Maybe if we’re lucky, the tradition of Black Friday will get sucked up in a black hole, never to plague us again.

I guess staying home is also an option. If you opt into the shopping this year, stay safe. And if you choose to do so on Thanksgiving, maybe just don’t tell anyone.

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