The art and science of history
History is an art as much as it is a science, a mixture of myth and legend and the truth, and then distilling them together to produce the mostly accurate version of what really happened—depending on who’s telling the story. Take, for example, the concept of Manifest Destiny in the United States. Based on the notion that an Almighty God desired that the new nation extend from its moorings near the Atlantic Ocean to fill the remainder of the North American continent, the need for expansion wasn’t driven so much for the need for more elbow room per se, but the idea that the riches and bounty of the American continent truly—and exclusively– belonged to the United States, and that the richness of those national resources would always be in abundant supply.
The thought that they might not be, that they could be depleted by overuse, or a willful or ignorant lack of conservation efforts, simply never occurred to those early westward explorers.
The term for this type of myopia is the “myth of superabundance.” First coined by United States Secretary of the Interior Stuart Udall in his 1964 book, The Quiet Crisis, the theory describes a state of disbelief that the planet would not have enough resources for those consuming them. The expectation was that the world’s resources, both plant and animal, did not have to be husbanded and preserved; that we, as humans, were simply able to do as we chose and that nature would always be available and able to meet any need or desire we had.
Belief in myths such as these can be dangerous, whether that belief is intentional or just a lack of understanding the realities of the world around them. They give us a false sense of security in a world that never really existed, and, when that nonexistent world collapses, we may not be adequately be prepared for the first day of the rest of our lives.
That belief in the myth of superabundance has echoes in the fiscal, as well as the natural, world.
For many, it was an accepted fact that the pathway to success was rote and proven: go to school, get good grades; get good grades, go to a good college; go to a good college, get a successful career; get a successful career, earn more than your parents did, even adjusting for inflation between your earning peak and theirs. And for many, no harm befell them by believing in that myth—that formula worked for them.
They followed those exact steps, and success was theirs for the taking.
According to an NPR report, that formula for success have been more outlier than indicator, however. Reporting on the Equality of Opportunity Project’s latest findings, it appears the chance of children out earning their parents—especially those in middle class families– is now no better than a 50/50 coin flip. While this stands in stark contrast to what the economic forecast looked like for children born in the post-World War II, when the chance of doing so was over 90 percent, the researchers found that it was especially problematic for children, born in recent years, living in the Rust-Belt states of the United States Midwest.
Their research indicated two general points of hope
Moving from a harsher economic climate to a more promising one proved to allow for a possibility of an increase in earning power, with moving earlier in childhood being more effective than moving later in life. The researchers identified common characteristics of effective climates for economic recovery in their news release, identifying cities with “lower levels of residential segregation, a larger middle class, stronger families, greater social capital, and higher quality public schools,” as key indicators for success.
Raj Chetty, a Stanford economist who served as the spokesman for the group, noted that “[t]he finding of this study implies that if we want to revive the American dream of increasing living standards across generations, then we’ll need policies that foster more broadly shared growth.”
There are implications, and then there are implications.
Just as correlation doesn’t lead to automatic causation, it’s not wise to accept Chetty’s position on the first step in the revival of the American Dream without a need for a broader discussion. While a discussion on how to create more pathways for additional Americans to join and stay in a middle class earnings bracket– with stability– is vital to our nation’s future, there are some assumptions that must first be challenged as a part of that conversation.
As we look back to the myth of superabundance, one thing is clear; nothing lasts forever.
Whether it be the natural resources around us, or the fiscal climate of the nation, things change, and we must be prepared to change with them, realizing that there are periods of boom and bust, of drought and plenty that enhance or encumber even our best efforts. Plainly said, we shouldn’t expect things to continue on an upward trend just because we wish it, and certainly not because we’re special.
As the world changes, we must be prepared to adapt to the new normal, or suffer the consequences.The boom period of percentage of children earning more than their parents would have been in the early 1960’s, cresting the second wave of post-World War II consumer purchasing power. Jobs, especially those in the manufacturing sectors for both large and small consumer goods, were local, accessible with a high school diploma or good technical training, and paid comparatively well to norms allowing for access to the middle class.
That’s just not how it is anymore, and we know it.
The nature of America’s workforce has shifted, and the old patterns of attainment are no longer a guarantee of success. We must not immediately look to a recreation of policies, but to ourselves. We have to identify new skill sets that the market finds to be remunerative as well as we find to be personally rewarding. As the world moves towards globalization and automation, no career field is inured from innovation. Such innovation is often disruptive, and messy, and dealing with its aftermath isn’t always pleasant.
But it still remains to be dealt with.So we have to understand that we’re a work in progress as professionals. The world around us moves, and we have to join it, finding the niche that appeals to us and that is compensated at a price point that we can live with. If we stop the work of re-calibration or reinvention, we can’t be surprised nor upset when the world doesn’t agree with our professional place in it. We can’t afford to stay stagnant, nor for those who are looking for talent, can we afford to stay silent.
Your local schools, public, charter, and private, are likely doing a fantastic job of their work in the face of conditions that make that harder than it ought to be.
However, for many, the only voices that they hear from are the parents of the children who attend the schools.
A vital audience to be sure, a necessary one, but by no means the only one that is crucial. Feel free to reach out to your local district’s superintendent of schools and board of trustees, and let them know the skill sets that would help students who are applicants to your business stand out from the competition, and thrive once they get there. They’ll care, but then also be open to actively supporting them as they work collaboratively with you in the business community to provide students with pathways to the skills that they need.
Things are never secure, and we’re now in an environment that seems rife with uncertainty more than ever before. We now live in a world in which we’ve gone from a large employer such as IBM offering their employees a job for a lifetime to them offering lifetime employability. The change in mindset is subtle, but it’s there: they can no longer afford to say that you will have a job with them, but they can say that they will give you the skill set to always be able to find a job, somewhere, doing something.
And that’s the most realistic promise that they can make.
Easy ways to help an unhappy customer
(EDITORIAL) We’ve all had to deal with an unhappy client or two, and maybe some situations didn’t play out too well. Here are some simple tips that will help.
Who here hasn’t had a client get aggravated for what seems like no good reason?
(Raise your hand!)
Who here hasn’t had that awkward “I hear what you’re saying, but…” conversation?
Whether you’re providing marketing work, strategic planning services, graphic design ideas, or basic business advice, you’re going to run into the occasional client who Just. Is. Not. Here. For. It. And it can be so hard to help that unhappy client get back to a place where you can all come together to get the job done.
(Hands! Hands! Hands!)
Especially in this day and age of angry emoji reaction clicks, dealing with confrontational feedback can require a new level of diplomacy and tact. You’ve got an unhappy client who doesn’t have the ability to communicate their “why” to you, so instead, they go nuclear and your inbox is suddenly filled with the kind of unhappy vitriol you’re more used to seeing in your Facebook feed.
How do you handle it?
Because… you can actually handle it.
First and foremost, understand where the negative reaction is coming from. They’ve asked you for help with their cherished project. Maybe they wouldn’t be happy with anyone’s work. Maybe they can’t quite communicate what they want. Regardless of where the sticking point is, understand that the sticking point is (a) not your fault and (b) not going to be acknowledged by them.
So then, the second step… remove yourself from the criticism. Even if they make it personal, remove yourself from the situation. Look at it in terms of the work. The client wants X. You feel you have given them X, but they see it as Y. Can you see it from their perspective? Because if you can, you are way more than halfway there. Where are they coming from?
If this is an external review, on Google or such, just ignore it and move on. It’s done. You can’t argue it. But if it’s feedback you’re getting from a current client and your project is still in play… seriously, take a deep breath and give it a harder look. It might feel personal. But is it?
The best assumption to make is that there is something else going on. If you can keep your cool and work with your unhappy client to determine what’s making them uncomfortable, in a non-confrontational way, and to get them to an acceptable delivery — you’ve won. Because you’re continuing to provide them the service they’ve come to you for.
So take a look at the situation, and figure out the best response.
1. Is the argument clear?
Don’t waste your time trying to establish whether you’re right or they’re wrong. Instead, look at framing it in terms of what the client is trying to accomplish. Ask them to give you specific examples of what they hope to achieve. Allow them to tell you what they feel isn’t good… in fact, encourage them to tell you why they’re unhappy with what you’ve given them. All of this will help frame what they’re looking for and what you need to give them in round two.
2. Is their feedback relevant?
Well, yeah. There are times when you know that your client knows nothing. But they feel the need to demonstrate that They Know What They Are Doing.
Just let them tell you, and let it go.
And… keep searching for that nugget of truth in what they’re saying. Their feedback may seem ridiculous. But what’s at the heart of it? Look for that. Look at this negative reaction as a signpost for what they’re truly after.
3. IS IT WORTH DEBATING?
This fits right in with number 2. They feel passionately that you need two spaces after every period. Is this something you really need to argue? CHOOSE. YOUR. BATTLES.
If your client really wants to engage on an issue … two spaces, or the use of a particular phrase … then let them say their piece. Then say your piece. But giving them room for an out. And once again, think about it from their perspective.
Maybe it’s someone who didn’t spend all their time in their first post-college job debating the niceties of the Oxford comma. Does it ultimately matter to the overall success of the project? If it does… go to the mat. Show them, with respect, why it’s important. But if it’s just a point of pride for you, the provider? Can you let it go?
I can’t sometimes. So I get it if you can’t. But still, it’s a good point to keep in mind. A good question to ask yourself, as a provider of a service. Which sword do you fall on… and why?
Clearly, you shouldn’t just roll over because a client has turned nasty. But neither should you turn every unhappy client response into your personal cause du jour. When you encounter negative, hostile client reactions, take a moment. Try to see it from their point of view. At the very least, the shift in perspective will help you handle their concerns. And at best, you’ll re-frame the discussion in a way that gives you both a handle on how to move forward.
You might learn from the exchange. Or maybe you’re just right, dammit. But you still have to think about what’s worth getting worked up over.
Finally, don’t let it bring you down. If it’s serious enough that you have to part ways over their reaction, help them do so amicably. Point them in the direction of someone you think might be able to accommodate their ideas. Stay positive for them, and for yourself. Then chalk it up to experience, and take the lessons on to the next client.
This website is like Pinterest for WFH desk setups
(OPINION / EDITORIAL) If you’ve been working from home at the same, unchanged desk setup, it may be time for an upgrade. My Desk Tour has the inspiration you need.
Whether you’re sitting, standing, or reclining your way through the pandemic, you’re most likely doing it from home these days. You’re also probably contending with an uninspired desk configuration hastily cobbled together in 2020, which—while understandable—might be bringing you down. Fortunately, there’s an easy, personable solution to spark your creativity: My Desk Tour.
My Desk Tour is a small website started by Jonathan Cai. On this site, you will find pictures of unique and highly customized desk setups; these desk configurations range from being optimized for gamers to coders to audiophiles, so there’s arguably something for everyone—even if you’re just swinging by to drool for a bit.
Cai also implements a feature in which site users can tag products seen in desk photos with direct links to Amazon so you don’t have to poke around the Internet for an hour in search of an obscure mouse pad. This is something Cai initially encountered on Reddit and, after receiving guidance from various subreddits on the issue of which mouse to purchase, he found the inspiration to create My Desk Tour.
The service itself is pretty light—the landing page consists of a few desk setup photos and a rotating carousel of featured configurations—but it has great potential to grow into a desk-focused social experience of sorts.
It’s also a great place to drop in on if you’re missing the extra level of adoration for your desk space that a truly great setup invokes. Since most people who have been working from home since the spring didn’t receive a ton of advance notice, it’s reasonable to assume that the majority of folks have resigned themselves to a boring or inefficient desk configuration. With a bit of inspiration from My Desk Tour, that can change overnight.
Of course, some of the desk options featured on the site are a bit over the top. One configuration boasts dual ultra-wide monitors stacked atop each other, and another shows off a monitor flanked by additional vertical monitors—presumably for the sake of coding. If you’re scrambling to stay employed, such a setup might be egregious.
If you’re just looking for a new way to orient your workspace for the next few months, though, My Desk Tour is worth a visit.
10 tips for anyone looking to up their professional work game
(OPINION / EDITORIAL) It’s easy to get bogged down by the details, procrastinate, and feel unproductive. Here are a few tips to help you stay on track and crush your professional goals.
Self-reflection is critical to a growth mindset, which you must have if you want to grow and improve. If you are ready to take your professional game to the next level, here are some stories and tips to help you remain focused on killing your work goals.
1. Don’t compare yourself to others. Comparison is the thief of joy, as the quote goes. And, in the workplace it’s bound to make you second guess yourself and your abilities. This story explains when comparison can be useful, when to avoid it, and how to change your focus if it’s sucking the life out of you.
2. Burnout is real and the harder you work, the less productive you are. It’s an inverse relationship. But, there are ways to work smarter and have better life balance. Here are some tips to prioritize your workload and find more ease.
3. Stop procrastinating and start getting sh@t done. The reason we procrastinate may be less about not wanting to do something and more about the emotions underlying the task. Ready to get going and stop hemming and hawing, you got this and here’s the way to push through.
4. Perfection is impossible and if you seek this in your work and life, it’s likely you are very frustrated. Let that desire go and learn to be happy with excellence over perfection.
5. If you think you’re really awesome and seriously deserve more money, more responsibility, more of anything and are ready to drop the knowledge on your supervisor or boss, you may want to check this story out to see if your spinning in the right direction.
6. Technology makes it so easy to get answers so quickly, it’s hard to wait around for things to happen. We like instant gratification. Yet, that is another reason procrastination is a problem for some of us, but every person has a different way/reason for procrastinating. Learn what’s up with that.
7. Making choices can be a challenge for some of us (me included) who worry we are making the wrong choice. If you’ve ever struggled with decision making, you know it can be paralyzing and then you either make no decision or choose the safest option. What we have here is the Ambiguity Effect and it can be a real time suck. Kick ambiguity to the curb.
8. If you are having trouble interacting with colleagues or wondering why you don’t hear back from contacts it could be you are creeping folks out unintentionally (we hope). Here’s how to #belesscreepy.
9. In the social media era building your brand and marketing are critical, yet, if you’re posting to the usual suspects and seeing very little engagement, you’ve got a problem. Wharton Business School even did a study on how to fix the situation and be more shareable.
10. Every time you do a presentation that one co-worker butts in and calls you out. Dang. If you aren’t earning respect on the job, you will be limited in your ability to get to the next level. Respect is critical to any leadership position, as well as to making a difference in any role you may have within an organization, but actions can be misconstrued. There are ways to take what may be negative situations and use them to your advantage, building mutual respect.
You have the tools you need, now get out there, work hard, play hard, and make sh*t happen. Oh, and remember, growth requires continual reflection and action, but you got this.
Business Marketing2 weeks ago
Unpopular opinion: Coworkers are not your ‘family’
Business Marketing2 weeks ago
How many hours of the work week are actually efficient?
Opinion Editorials2 weeks ago
The truth about unemployment from someone who’s been through it
Business News2 weeks ago
Everyone should have an interview escape plan
Opinion Editorials1 day ago
Easy ways to help an unhappy customer
Business Entrepreneur1 week ago
How can a small business beat a large competitor moving in next door?
Business News2 weeks ago
Fake news? Well, what about fake reviews?
Business Entrepreneur4 days ago
How to choose the right software for your business