Perception is Not Reality
Last week NAR held their Mid-Year meetings in Washington, as they have for many, many , years. And during those meetings, forums were held, committees met, actions were recommended, the executive committee reviewed the committee recommendations, and then the Bord of Directors voted on the suggestions.
One of the items, a rewording of a 4 year old recommended MLS policy, was referred to a work group for further study, (by a very close vote as I understand it) and the RE.net was enraged. Tweets and posts were written decrying NAR’s actions.
Jay Thomson and Paula Henry, both of whom had flown to DC to speak in the MLS Policy and Issues Forum, were understandably upset,after seeing the alacrity with which NAR had addressed the concerns of the members by having staff reword the offending policy to (in my opinion) more accurately reflect the business purpose of the original rule.
The System Worked Properly
I have to lead here by saying that I would have preferred the Board of Directors to have passed the change, and made this entire thing a non-issue, but the governance of NAR worked perfectly.
- A board enforced a policy recommended by NAR – as it should have.
- Members who had issues with the policy spoke against it in the forum provided for the expression of member’s views
- The committee charged with reviewing the matter debated the issues, came to a conclusion, and voted on measures to address the issues
- The leadership of the committee (who did an outstanding job) made their report to the executive committee
- The executive committed reviewed the matter brought before them and sent it forward to the Board of Directors.
- The Board of Directors, debated the issue, and then , as required by parliamentary procedure, had to refrain from resolving the matter when a motion to refer the matter was made (motions to refer always taking precedence over a motion on the floor).
And because the matter has not yet been resolved, the existing rule stays in place until the matter goes through the same process once more.
What Happens Next?
Since the rule in questions has been in place for the past 4 years and the enforcement of the rule is left to the discretion of the local MLS, the issue may stay local to the market covered by MIBOR. Or it may not. Other MLS’ may choose to enforce the rule as MIBOR has, though the number of people who opposed the referral may indicate that there are a lot of people who view the wording issue as a minor error in wordsmithing that needs to, and will be addressed in San Diego when the governance of NAR meets again.
Through incredible effort on the part of staff and leadership, we almost turned the Queen Mary around on a dime. The issue was addressed with blazing speed for such a huge membership driven organization, and even though this outcome was not what I would have hoped for, I was and am incredibly proud of all of the people (staff, members and leadership) that worked on bringing this issue to the attention of the membership.
Hopefully in San Diego there will be more people at the Forum, state and local associations will have heard from their members, and their directors will be asked by their associations to vote to make the change that was suggested this time, or one with similar effect.
What Did We Learn?
If you were paying attention, you learned quite a few things;
- NAR is incredibly responsive to the concerns of their members.
- NAR staff is world class – each department touched by this issue, law and policy, technology, and communications all functioned to maximize the voice of the members
- NAR forums are a place where any member has a voice equal to any other
- NAR committees listen to what goes on in the forums
- NAR leadership considers all of the information placed before them
- And the majority rules in the final decision – but not until everyone is heard
It may be that last part that is really hard for each of us to get. That even though there are a large number of members who felt that they were defeated here, an even larger group of members prevailed. There really is no ‘them’ making decisions here, just a couple of different groups of ‘us”.
If we participate in the system, and make our voices and opinions heard, where they need to be heard, in the forums, the committees, and the BOD meeting, then our opinions will be the ones that prevail. And if not, maybe our opinions were not reflective of the opinions of the greater portion of our group. (Even if we were correct-or at least thought we were)
AT&T hit with age discrimination lawsuit over using the word “tenured”
(EDITORIAL) 78% of workers are victims of age discrimination. As awareness arises, lawsuits show what may constitute discrimination, including verbiage.
According to the AARP, 78% of older workers have seen or experienced age discrimination in the workplace. As awareness of ageism increases, lawsuits that allege age bias can help employers understand what constitutes discrimination. A recent case from the U.S. Court of Appeals for the Fifth Circuit, Smith v. AT&T Mobility Services, L.L.C., No. 21-20366 (5th Cir. May 17, 2022), should give employers pause about using other words that could potentially be a euphemism for “older worker.”
What the lawsuit was about
Smith, a customer service representative at AT&T, alleged that he was denied a promotion because of his age. His manager told him that she was not going to hire any tenured employees. The manager wanted innovative employees in the management positions. Smith took this to mean that he was being denied the promotion because of his age. He sued under the Age Discrimination in Employment Act and Texas law.
The district court found that Smith failed to exhaust his administrative remedies as to one claim and failed to establish a prima facie case of discrimination as to the other two claims. Smith appealed. The Appellate court affirmed the district court’s decision, but they did say it was “close.” AT&T did not discriminate against Smith by using the word tenured, because there were other employees of the same age as Smith who were promoted to customer service management positions.
Be aware of the verbiage used to speak to employees
This case is another example of how careful employers need to be about age discrimination, not only in job postings. It’s imperative to train managers about the vagaries of ageism in the workplace to avoid a costly lawsuit. Even though AT&T prevailed, the company still had a pretty hefty legal tab. Don’t try to get around the ADEA by using terminology that could screen out older workers, such as “digital native,” or “recent college grad.” Remind employees and managers about ageism. Document everything. Pay attention to other cases about age discrimination, such as the iTutor case or this case about retirement-driven talk. You may not be able to prevent an employee from feeling discriminated against, but you can certainly protect your business by doing what you can to avoid ageism.
Writing with pen and paper may mean your smarter than your digital peers
(EDITORIAL) Can writing old fashioned make you smarter? Once considered and art form, handwriting is becoming a thing of the past, but should it be?
When I was in college, in 2002, laptops weren’t really commonplace yet. Most students took notes by writing with pen and paper. Today, most students take notes with laptops, tablets, cell phones, or other electronic devices. The days of pen and paper seem to be fading. Some students even wait until the end of class and use their cell phones to take a picture of the whiteboard, so in effect, they are not absorbing any of the information because they “can just take a picture of it and look at it later.”
Is it easier to take notes on an electronic device? I think that largely depends on preference. I type faster than I write, but I still prefer to take notes on paper.
According to researchers at Princeton University and the University of California, Los Angeles, students who take handwritten notes generally outperform students who typed them.
Writing notes help students learn better, retain information longer, and more readily grasp new ideas, according to experiments by other researchers who also compared note-taking techniques.
While most students can type faster than they write, this advantage is short-term. As the WSJ points out, “after just 24 hours, the computer note takers typically forgot material they’ve transcribed, several studies said. Nor were their copious notes much help in refreshing their memory because they were so superficial.” So while it may take a bit longer to capture the notes by hand, more likely than not, you will retain the information longer if you put pen to paper.
As I teach English Composition at the University of Oklahoma, I would also like to say that while I find this to be true for myself, every student has a different learning style. Typed notes are much better than no notes at all. Some students detest writing by hand and I understand that. Everything in our world has gone digital from phones to cable television so it makes sense, even if I don’t like it, that students gravitate more towards electronic note taking than pen and paper.
While I would like to see more students take notes by hand, I certainly won’t require it. Some students are navigating learning disabilities, anxieties, and other impediments that make taking notes digitally more advantageous.
I imagine the same is true for other areas as well: instead of typing meeting notes, what would happen if you wrote them by hand? Would you retain the information longer? Perhaps, and perhaps not; again, I think this depends on your individual learning style.
I would like to suggest that if you are one of the more “electronically-minded” writers, use a flashcard app, or other studying tool to help you review your classroom notes or meeting notes to make them “stick” a bit better. While I find this type of research intriguing, if you enjoy taking your notes electronically, I wouldn’t change my method based on this.
If it’s working for you, keep doing it. Don’t mind me, I’ll be over here, writing everything down with pen and paper.
5 reasons using a VPN is more important now than ever
(EDITORIAL) Virtual private networks (VPN), have always been valuable, but now, more than ever, entrepreneurs and businesses really should have them.
Virtual private networks (VPN), have always been valuable, but some recent developments in technology, laws, and politics are making them even more important for entrepreneurs and businesses.
A VPN serves as an intermediary layer of anonymity and security between your computer and your internet connection. Your Wi-Fi signal is a radio wave that can ordinarily be intercepted, so any data you transmit back and forth could be taken and abused by interested parties. VPNs act as a kind of middleman, encrypting the data you transmit and protecting you from those prying eyes.
Top10BestVPN.com offers a selection of some of the best-reviewed VPN services on the market; there you can see the different approaches to security and anonymity that different brands take, and get a feel for the price points that are available. But why is it that VPNs are becoming even more important for business owners and entrepreneurs?
These are just five of the emerging influencers in the increasing importance of VPNs:
1. The rise of IoT. The Internet of Things (IoT) is already taking off, with a predicted 8.4 billion devices will be connected to the internet by the end of the year. All those extra connections mean extra points of vulnerability; hackers are skilled at finding tiny entry points, so every new channel you open up on your Wi-Fi connection is another opportunity they could potentially exploit. Using a VPN won’t make your network completely hack-proof—user errors, like giving your password away in a phishing scam, are still a potential threat—but VPNs will make your network more secure than it was before.
2. The popularity of ransomware. Ransomware is growing in popularity, seizing control of devices, sometimes for weeks or months before activating, then holding the device “hostage,” and demanding payment in exchange for releasing the files that are stored on it. These attacks are fast and efficient, making them ideal for hackers to use against small businesses. Again, using a VPN won’t make you immune from these types of attacks, but they will make you harder to target—and hackers tend to opt for the path of least resistance.
3. The escalation of attacks on small businesses. Speaking of small businesses, they happen to be some of the most frequent targets of cybercriminals. About 43 percent of all cyberattacks target small businesses, in part because they have fewer technological defenses but still have valuable assets. Protecting yourself from cyberattacks is a must if you want your business to survive.
4. Political attacks on net neutrality. Politicians have recently attempted to attack and eliminate net neutrality, which is the long-standing guarantee that internet providers can’t violate user privacy by collecting and/or reporting on certain types of data, and can’t create “slow lanes” that throttle certain types of traffic. If net neutrality is abolished, you could face slower internet traffic and decreased privacy on the web. A VPN could, in theory, protect you from these effects. First, your web traffic would be anonymized, so internet providers couldn’t gather as much data on you as other customers. Second, you’ll be routed through a private VPN server, which could help you get around some of the speed throttling you might otherwise see. It’s uncertain whether net neutrality will ultimately fall, but if it does, you’ll want a VPN in place to protect you.
5. The affordability and diversity of VPNs available. Finally, it’s worth considering that VPNs are more affordable and more available than ever before. There are specific VPNs for all manner of businesses and individuals, and they’re all reasonably affordable. Inexpensive options can be yours for as little as a few dollars per month, and more robust, secure options are still affordable, even for frugal businesses. If you try a VPN provider you don’t like, you can always cancel and switch to another provider. This availability makes it easier to find exactly what you need.
If you’ve never used a VPN before and you’re confused, try not to be intimidated. VPNs sound complex, but connecting to one is a simple login process you can use on practically any device. The hardest part is choosing a reliable provider that suits your business’s need. With the influx of coming changes, it’s a good idea to get your VPN in place sooner rather than later.
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