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Shortmail limits email lengths, revolutionizes your workflow

Shortmail to the rescue

Shortmail is an email service designed to make your workflow more efficient, something many companies are currently seeking, as exemplified in the recent news of a French IT company banning his 80,000 employees from using email, rather relying on an internal social network.

Shortmail is unique in that messages are limited to 500 characters or less, making all messages get right to the point yet allow for more substance than Twitter’s 140 characters. One of the main attractions to Shortmail is that you don’t have to create an email address, simply use your Twitter account ([yourtwittername] and the service can be used on its own or from other email services – a hot fit for mobile devices.

Why did Shortmail launch this year? They note that email is poorly organized, loaded with junk, it is unfairly ubiquitous, sharing your email publicly is scary and lengthy email (especially strangers) can be overwhelming. Shortmail says their service nearly eliminates spam as most spam is longer than 500 characters. “Letting you focus on conversations with people lowers cognitive load and makes it easier for you to maintain better relationships; by contrast, conventional email imposes cognitive load and is corrosive to relationships,” the company says.

10 reasons Shortmail is better than texting

In the words of the Shortmail Team:

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1. No phone numbers

Texting requires phone numbers. You need their number, and they need yours. Thankfully, Shormtail doesn’t work that way. With Shortmail, all either party needs is a Twitter username. And unlike Direct Messaging, you can send a Shortmail to someone who is not following you. You can think of Shortmail as DM done right!

2. A public address

To publish your texting-address is to publish your phone number. That’s a lot to ask.

Your Shortmail address is your Twitter username (, which is already public. Many Shortmailers add their Shortmail addresses directly into their Twitter bios and replace their blogs’ Contact Me pages with a Shortmail Me widget.

3. A searchable archive

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Mobile services often treat your texts as disposable. Not only is there a cap on how big your archive can be, but it’s difficult, if not impossible, to search. By contrast, Shortmail keeps your shortmails in a limitless, searchable archive at

4. Public conversations

You can’t text publicly. SMS simply doesn’t operate as a public platform. Shortmail, on the other hand, lets you hold a public conversation for the world and Web to view.

5. Open conversations

What we just said in #4, plus the ability to open up your public conversation for anyone on the Web to participate in. The forum-like atmosphere that a Shortmail open conversation provides is unheard of in the realm of SMS.

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6. More asynchronous than SMS, more synchronous than email

Texting tends to imply urgency, while email tends to imply delay. Shortmail stands between these two extremes as a happy (messaging) medium. Use it as needed for real-time messaging or for longer-term interaction.

7. Better support for groups than SMS

Group texting is a pain. Holding group conversations in Shortmail, by contrast, is simple. When starting a new conversation, just enter multiple emails or Twitter usernames into the “To” field. All replies go to the group.

8. Free!

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Texting costs money. You pay per message, or you pay for a usage plan. Either way, you pay. Shortmail, on the other hand, is free.

9. Email: the world’s largest messaging network

While the reach of SMS is great, the reach of email is even greater. Email is the world’s largest messaging network. You can send a shortmail to absolutely anyone with an email address.

10. An extra 340 characters

In the words of Shortmail user Dr.W:

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Shortmail is the perfect SMS substitute. Instead of having a limit of 160 characters, you will instead be able to send longer messages, with a 500 character limit. And who wants to type more than 500 characters on a mobile phone?

Written By

Marti Trewe reports on business and technology news, chasing his passion for helping entrepreneurs and small businesses to stay well informed in the fast paced 140-character world. Marti rarely sleeps and thrives on reader news tips, especially about startups and big moves in leadership.


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