Do You Hand Write Notes to Clients?
Last week, we asked if you hand write notes to clients to get a feel for how much digital communications has or has not taken over some traditions in the real estate space such as following up with clients via hand written notes. The results were not surprising (at least not to me anyhow).
The poll results:
- 47% Sometimes I hand write notes.
- 33% I hand write notes as often as possible!
- 13% Digital all the way, baby!
- 3% My assistant writes all of my notes by hand.
- 3% I write notes by hand for personal use only.
I was not surprised to see how many people still write notes by hand. Some commenters noted that they use services that they type up and it creates a printed note that looks like it was printed by hand while others have gone completely digital.
I have a personal affinity for stationary (my next career will be a stationary retailer, I’m not even kidding) and I don’t think anything can replace the tangibility of a hand written note. Our friend Sumina Bhatti is a Realtor here in Austin and we became fast friends. Although it wasn’t business related, when I got a hand written note from her on gorgeous brown and Tiffany blue paper, I knew we would be friends for a long time. It was touching, thoughtful and went miles beyond what most people do.
My personal belief is that a hand written note goes a lot further than an email thanks, despite the money and tree savings digital communications provides. I had a reader email me and joke that I must be one of the “all the way digital” types because I write and speak so frequently about technology, but I’m still a hand written note type and I still pick up physical books, and I still carry a nice pen, and I am still impressed when a store clerk pens a note to me instead of junk mails me a coupon.
What are YOUR personal thoughts about hand written notes? Do you still use them? Do they sway you when you receive them?