Housing News
Is Redfin fudging their production stats, counting teams as one agent?

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John Kalinowski
October 19, 2011 at 8:08 am
This is not uncommon. Most of the so-called "mega-producers across the country are actually teams of agents working under one agent's name.
Matt Goyer - Redfin
October 19, 2011 at 12:23 pm
Like many top producers, Redfin agents are supported by a team. This team includes a coordinator who finalizes home tours that are initiated through our website and the paperwork for closing. The team also includes a few field agents (or showing agents) who help with showings. While in the past our agents didn't see the homes our clients were interested in, more and more agents are meeting our clients on their first home tour and other times throughout their home buying experience to provide guidance every step of the way.
Frank
October 19, 2011 at 12:31 pm
Also in their claims that they only hire experienced agents with X # of deals under their belt, those deals are sometimes/oftentimes/usually in a capacity as an Assistant to another agent.
Again it looks good to say you only hire agents with 20 deals (or whatever), but if that agent is the assistant, it isn't as impressive.
Matt Goyer - Redfin
October 19, 2011 at 7:02 pm
Frank, to interview with Redfin as an agent you need to have done at least 10 deals in your own name. Deals as an assistant do not count.
Ruthmarie Hicks
October 19, 2011 at 8:46 pm
What I find rather suspect is that the criteria used seem to always and consistently paint the Redfin agents as the "top producers" in the area. I find it baffling that a top producer would CHOOSE Redfin since they can make far more money on their own. On that basis alone – it doesn't add up. I'm just going with common sense here…
Mike O'Hara
October 20, 2011 at 4:50 pm
I list REO's among other transactions. I've listed maybe 70 over the last 3 or 4 years. Many of these properties get 5 to 20 offers and MANY more showings. I cannot honestly remember EVER being contacted by a redfin agent to show a single one of them, and definitely have NEVER received an offer from a redfin agent. How can that be? Out of all of those properties, showings offers and NOT ONCE has a redfin agent popped their head up. Hmmmm.