{"id":14722,"date":"2022-01-13T10:53:02","date_gmt":"2022-01-13T16:53:02","guid":{"rendered":"https:\/\/theamericangenius.com\/housing\/?p=14722"},"modified":"2022-01-13T12:12:44","modified_gmt":"2022-01-13T18:12:44","slug":"security-of-client-information-is-important-so-change-the-process","status":"publish","type":"post","link":"https:\/\/theamericangenius.com\/housing\/editorials\/security-of-client-information-is-important-so-change-the-process\/","title":{"rendered":"Security of client information is too important to not take more seriously"},"content":{"rendered":"<p>While it\u2019s clear companies seem to get <a href=\"https:\/\/www.businessinsider.com\/biggest-hacks-and-data-breaches-of-2019-capital-one-whatsapp-iphone-2019-9\" target=\"_blank\" rel=\"noopener noreferrer\">hacked regularly<\/a>, the steps taken to keep users safe are a <a href=\"https:\/\/www.funnyordie.com\/2017\/9\/5\/17754308\/the-8-worst-security-questions-to-get-back-your-password\" target=\"_blank\" rel=\"noopener noreferrer\">joke<\/a>. Companies still rely on asking personal questions in an effort to make users feel safe, but those attempts are laughable.<\/p>\n<p>I wasn\u2019t laughing earlier this week as I was setting up a few new accounts.<\/p>\n<p>As anyone knows, creating accounts can be a real pain in the buttocks. But, since I\u2019m kind of a geek, I would sometimes find the humor in choosing and answering my three <a href=\"https:\/\/www.wired.com\/2016\/09\/time-kill-security-questions-answer-lies\/\" target=\"_blank\" rel=\"noopener noreferrer\">security questions<\/a>. (Wondering if I\u2019d remember the answers.)<\/p>\n<p>What band was your first concert?<br \/>\nWhat was your favorite dog\u2019s name?<br \/>\nWhere were your parents married?<br \/>\nWhat model was your first car?<br \/>\nWho was your childhood bff?<\/p>\n<p>Cool.<\/p>\n<p>I never thought much about the security questions until the last few times when I encountered a few like this:<\/p>\n<p>In which city were you married?<\/p>\n<p>What is the name of your eldest child?<\/p>\n<p>At what time of day was your oldest child born?<\/p>\n<p>How old was your father when you were born?<\/p>\n<p>What?<\/p>\n<p>I felt I had taken a step back in time.<\/p>\n<p>Sure, these questions might be ok, if there were a lot of options, but these were four of the seven provided.<\/p>\n<p>I\u2019m not a super touchy person who gets triggered easily or angered at the drop of a hat. But, these questions made me question this process and its security.<\/p>\n<p>Whether you\u2019re a man or a woman, in this day and age, it\u2019s quite possible you\u2019ve never been married or had a kid. It\u2019s also possible for some folks, they didn\u2019t know their dad. Or, if they do, maybe they don\u2019t want their security question asking how old he was when they were born.<\/p>\n<p>But, the bigger question: Why so very personal? And, from a woman\u2019s perspective, why so presumptive. It made me wonder: are the questions the same for a man or a woman of any age?<\/p>\n<p>I can\u2019t imagine a 22-year-old being asked about the birth of their eldest child. Or, where they were married.<\/p>\n<p>These questions had to be options based on my age and gender.<\/p>\n<p>I chose the questions I could answer like, where was my elementary school located.<\/p>\n<p>But, I didn\u2019t feel safer for answering. Somehow I felt like the company asking them was 1) Prying to gather personal data 2) Not concerned about safety 3) Was sexist.<\/p>\n<p>As many others have <a href=\"http:\/\/nymag.com\/intelligencer\/2014\/09\/time-to-kill-the-online-security-question.html\" target=\"_blank\" rel=\"noopener noreferrer\">argued<\/a>, it\u2019s time to shut this process down, if only for the fact that it doesn\u2019t make us safer online. This is a practice that should be relegated to the past, just like the presumptive questions being asked.<\/p>\n<p>Seems no matter where you look online, banks, retailers and even medical providers are hacked. Our information is floating in space on the interwebs.<\/p>\n<p>Obviously, security is a top concern. Who wants to sign up for a <a href=\"https:\/\/theamericangenius.com\/business-news\/tanium-data\/\" target=\"_blank\" rel=\"noopener noreferrer\">service<\/a> only to find out later, \u201cOOPS, our bad, your information was hacked. Here, we will give you free credit monitoring for a month.\u201d<\/p>\n<p>Doesn\u2019t cut it.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>(OPINION\/ EDITORIAL) Too many companies have had security breaches, but is the process for ensuring client information safety too old to secure?<\/p>\n","protected":false},"author":337723,"featured_media":14723,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"wds_primary_category":0,"footnotes":"","jetpack_post_was_ever_published":false,"_links_to":"","_links_to_target":""},"categories":[254],"tags":[253,1234,665],"class_list":["post-14722","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-editorials","tag-editorial","tag-real-estate-news","tag-security"],"jetpack_featured_media_url":"https:\/\/theamericangenius.com\/housing\/wp-content\/uploads\/sites\/2\/2019\/12\/door-1587863_1280-1.jpg","jetpack_sharing_enabled":true,"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/theamericangenius.com\/housing\/wp-json\/wp\/v2\/posts\/14722","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theamericangenius.com\/housing\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/theamericangenius.com\/housing\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/theamericangenius.com\/housing\/wp-json\/wp\/v2\/users\/337723"}],"replies":[{"embeddable":true,"href":"https:\/\/theamericangenius.com\/housing\/wp-json\/wp\/v2\/comments?post=14722"}],"version-history":[{"count":11,"href":"https:\/\/theamericangenius.com\/housing\/wp-json\/wp\/v2\/posts\/14722\/revisions"}],"predecessor-version":[{"id":18261,"href":"https:\/\/theamericangenius.com\/housing\/wp-json\/wp\/v2\/posts\/14722\/revisions\/18261"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/theamericangenius.com\/housing\/wp-json\/wp\/v2\/media\/14723"}],"wp:attachment":[{"href":"https:\/\/theamericangenius.com\/housing\/wp-json\/wp\/v2\/media?parent=14722"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/theamericangenius.com\/housing\/wp-json\/wp\/v2\/categories?post=14722"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/theamericangenius.com\/housing\/wp-json\/wp\/v2\/tags?post=14722"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}