Connect with us

Business Marketing

What’s A Blog? Consumer Reaction Says it All.

Published

on

family_guy_2.jpgMany folks tout blogging as a part of Web2.0. Many of those same people have convinced the main stream that in order to succeed, you must ease your site ‘copy’, get shiny, change your colors and forget selling anything- we have to educate. I’ve even heard many say that to not follow this new thread of thinking will leave you behind in the dust.

It is all a fabrication in my opinion. Web 2.0 is nothing but a label placed on something investors blew off several years ago. I believe it’s a hype to increase values of technology companies. Why do I believe that? Austin is said to be the “silicon valley of the Midwest” and with a phrase like that, you would think more folks would know what a blog is. In fact, you would think that most of the advertisers in the Midwest would know what exactly web2.0 is. The reality is that everyday average folks have no idea what in the heck a blog or web2.0 is. Nor do they understand it.

When I look at it from a know-nothing position, I have to agree. I can understand the confusion that there’s been a sudden change, but no one bothered to take the consumer with them. Think about that from a marketing perspective- change in marketing is normally driven by consumer demand; doesn’t it stand to reason if they demanded it, they would understand it? The answer is a simple yes. In the case of Web2.0, techies demanded it- techies wanted to illustrate their spin on how the market should bear out, and we let them, we even helped fan the flames.

Should we follow tech demand? Yes. But we as businesses we should find a happy middle, not swing completely one way or the other. Change with consumers is gradual, not overnight, and in the race to be different, we shouldn’t leave the consumer behind- or jump off a bridge because a heavily leveraged venture company said so, and not to please Google.

Update: This is what you give up by buying into all things internet. This is what is lost in web2.0. This is what people who are serious about real estate need to keep in focus. This is the concept that wins, no matter how shiny your website or avm is…

Greg’s solution? Address the problem head-on. Go beyond where I had gone, which was to justify my need to know: Acknowledge that I’m in sales. Ask whether the client/prospect has had a bad experience with a salesperson and listen to the response.

Bravo Cathleen for asking the right questions and delivering relationship-centric ideas. Relationship2.0 has been here 1,000 years, beta tested and true.

Benn Rosales is the Founder and CEO of The American Genius (AG), national news network for tech and entrepreneurs, proudly celebrating 10 years in publishing, recently ranked as the #5 startup in Austin. Before founding AG, he founded one of the first digital media strategy firms in the nation and also acquired several other firms. His resume prior includes roles at Apple and Kroger Foods, specializing in marketing, communications, and technology integration. He is a recipient of the Statesman Texas Social Media Award and is an Inman Innovator Award winner. He has consulted for numerous startups (both early- and late-stage), has built partnerships and bridges between tech recruiters and the best tech talent in the industry, and is well known for organizing the digital community through popular monthly networking events. Benn does not venture into the spotlight often, rather believes his biggest accomplishments are the talent he recruits, develops, and gives all credit to those he's empowered.

Continue Reading
Advertisement
4 Comments

4 Comments

  1. Shailesh Ghimire

    October 8, 2007 at 10:05 pm

    There is more hype than reality in the whole Web 2.0 thing. The recent botched sale of AR is case in point. Also, I’m not sure if MySpace is making money for Murdoch or not. How about Facebook? How are these guys going to make money?

    I started blogging back in early 2005 because I wanted to do something unique to get business. Problem is all my business was coming from off-line sources. Why would I blog? I never got serious about blogging until business actually slowed down 6 months ago. I have received some business from blogging but – in my honest opinion – not enough to really justify it, but its fun, and I enjoy it and it’s kinda work related. I have enough business to keep things going – so why not is my answer.

    You hit the nail on its head, when it comes to where consumers stand. Most of my friends don’t know what a blog is – they know I blog but I have a buddy who says everytime he hears the word “blog” he thinks of me and smiles. One person even thought it was a bad word, kind of a kinky internet-sex variety. I’ve talked to so many people who don’t know what a blog is – one person asked me how you’d know if you’re on a blog. Good question, I said.

    So, either we’re way ahead of the curve or we’re just blowing smoke. Either way in my opinion this whole Web 2.0 thing will go up in smoke like the bust of 2000 and we’ll be talking about Web 3.0 in 8 years. I still think the correlation between effort and dollars isn’t quite there yet to say this is a proven method. We’re all trying and all thinking of something innovative. However, as my economics professor used to say, “you can’t build an economy doing eachothers laundry” – and sometimes blogging feels that way. We’re just talking to eachother and every once in a potential client overhears our conversation and wants to do business.

  2. benn

    October 8, 2007 at 10:27 pm

    excellent points!

  3. Lani Anglin

    October 8, 2007 at 11:48 pm

    As BR noted, it’s worth jumping on in *case* the rest of the population catches up. As for blogging and the Web 2.0 feel being the ultimate universal tool for consumers, well, we all know that it isn’t so. As a blogger, when was the last time you walked into a room of regular consumers and said “I’m a blogger” and didn’t expect to have to explain yourself?

    There you have it; I think BR said it best, “change in marketing is normally driven by consumer demand; doesn’t it stand to reason if they demanded it, they would understand it?”

  4. Athol Kay

    October 9, 2007 at 12:10 am

    Great great image.

Leave a Reply

Your email address will not be published. Required fields are marked *

Business Marketing

Who’s teaching Gen Z to adapt to working with other generations

(BUSINESS MARKETING) Gen Z patch 1.1: How to work with other generations. The newest tech savy generation might need an update to work well with others

Published

on

generation z

We know the current work force is made up of a multitude of generations which is the first time so many have been working at the same time in history and this is should be absolutely fascinating to dig in to the research and how this drastically affects businesses.

To think how we each have our work ethic and style influenced by so many factors on how and when (and where) we were raised, plus what generation our parents were in and what was passed down to them from the generation before. Millennials received a lot of attention for being entitled and lazy. Gen X receive constant jokes that they are the forgotten generation. And let’s not forget the cringe-worthy “OK Boomer” meme theme recently.

Now we have moved on to Gen Z (b. ~ 1997-2012) in the work force and many are currently attending college. There were other considerations for their name: Gen Tech, Gen Wii, Net Gen, Digital Natives, Plurals, and Zoomers. If you google about them, there are many books to read about this generation that has never NOT known technology.

They are used to being seconds away to finding an answer on Google, sending their current status to friends via a fun picture or video and learning anything they want to learn via their laptop (for example on YouTube, LinkedIn Learning, Google online courses, Udemy, Teachable, among others). They are no strangers to businesses evolving to continue to be consumer-minded and have an app for that when it comes to convenience like: ordering your coffee before you get there, order a ride from no matter where you are, order your groceries online and pick them up outside the grocery store or (gasp!) even have them delivered to you via some other third-party app. And let’s not forget, there better be Wi-Fi on the plane.

There are a lot of wonderful things about every generation and maybe some things we all contribute to regarding stereotypes. No matter age, experience or style, it’s key to learn about the people you are working with (peers, supervisors, leadership teams) or if you are an entrepreneur and business owner: your customers and any differences needed for them (should you be on Tik Tok? Is Instagram still where it’s at? How do you add online appointments to your site? Do you need an app for that?).

In this world of instant gratification, we have all adapted to the conveniences of technology so why would this new generation be any different. There’s been research shared with how they shop and even how they learn. Is anyone teaching them about those that came before them when they enter the work force or look to gain professional experience working with entrepreneurs, startups or small business owners?

I’d like to recommend taking a look at Lindsey Pollak’s research, read or listen (thank you, Audible) to her latest book, The Remix, How to Lead and Succeed in the Multigenerational Workplace and even her new podcast, The Work Remix, for any limited on time or attention span. It is really powerful how she is able to easily translate lots of research in to actionable items (let’s bring back apprenticeships! Skip the ping pong table for more time in nature!). she is kind and provides refreshing ideas on how to adapt our work styles to others and well as what is important in the workforce. She is also really against generational shaming. ALL OF IT. And that’s beautiful.

So, before we roll our eyes and throw a generational comment at someone, can we get to know each other better and be flexible and adaptable in how we find and work toward our common goals? For one, I’m excited working with iGen and am always asking myself (as a loud and proud Gen Xer) how I can adapt or meet their learning styles. All in fun, I do wish they would read my emails but I might have to let that go and get more used to text.

Continue Reading

Business Marketing

Malomo helps online retailers keep up with retail giants

(BUSINESS MARKETING) With giant companies like amazon able to offer free shipping, and super fast arrival times, how can a smaller company keep up?

Published

on

Malomo home page

When Amazon is out here offering two-day shipping on all kinds of products from televisions to toothbrushes, ordering something from a smaller online retailer can have an almost humbling effect.

When faced with a basic UPS tracking number and shipping email, you realize how accustomed you’ve gotten to receiving play-by-play shipping information and a little photograph of your package when it arrives at your front step.

People have come to expect a lot from their online shopping experience. Huge online retailers, like Amazon, are crafting these expectations as another strategy to edge out competition. It’s all by design. So, how are smaller companies supposed to keep up with this demand?

Online retailers need tools that allow them to compete with the big boys and Malomo is here to help. Malomo is a shipment tracking platform designed for ecommerce marketers who want to level up their customer experience. Their mission is to help brands build authentic relationships with customers. Their platform allows online retailers to keep their customers up-to-date with shipping information using a beautiful branded platform.

Malomo could be a game changer for online retailers looking to build a more faithful customer base. Malomo’s platform can do so much more than send tracking information. The platform adds another layer to the customer journey by letting you create a digital space where your business can continue to build that customer brand connection.

Online retailers can use the platform to inform customers if there are any issues with their order such as a late shipment or a problem with an item. The platform can also be used to advertise other products, educate customers about the brand, or send targeted coupons.

In addition to offering a beautiful platform, Malomo provides online retailers with valuable analytics on customer behavior such as click-through rates on tracking information. Malomo integrates with popular ecommerce platforms such as Shopify making it a smooth addition to your overall strategy.

By integrating these ecommerce tools online retailers can harness the power of data to improve their customer experience, drive future sales, and keep up with customer demands for a world-class shipping experience.

Continue Reading

Business Marketing

Is Easy Advocacy the tool your business needs for ad campaign reach?

(BUSINESS MARKETING) Product claims to make employee advocacy easier than ever with a tool that’s designed to enlist employees to share campaign content online.

Published

on

easy advocacy welcome page

Ever wished you could get all of your employees in on your campaigns, enlisting them all to help make your digital content go “viral”?

No? To be honest, me either – at least not until I learned about a new program called Easy Advocacy, created by a company called Agora Pulse.

Easy Advocacy is a productivity and marketing tool geared towards harnessing the power of larger internal groups (employees) in order to make content sharing (campaigns, social media posts, etc.) as easy as possible. The product is listed on Product Hunt, which is essentially a tech geek’s paradise for new and interesting technology. This week, on February 19th, Easy Advocacy was listed as the #1 product of the day.

The website boasts features like:

• Quick campaign setups
• Making content easier to share
• Knowing the reach of your shares

In addition to making it easier for employers to have their employees share content, the platform also offers basic analytics pertaining to things like number of shares and website visits. Employers can also identify their top advocates through a leaderboard.

Their website’s description of the toolset says that the tool “dispels the hassle of the usual employee advocacy complaints and makes the process of sharing content with employees, who then share on their social channels, easy peasy.”
One way it does this is by emailing your employees the exact instructions and copy the company would like them to share, making it somewhat automated.

Now, while this all seems great, my biggest concern is who their market truly is. Are they going after small teams? Probably not as having a team of only 5 people sharing a campaign would be nearly fruitless – unless you happen to have a major social media influencer under your employment.

If they go after larger companies, like Apple, for example, I can see this tool being helpful. However, it’s a little bit of a double-edged sword. Larger companies typically are beyond the point of needing word-of-mouth campaigns. Let’s use Apple as an example here, too. They’ve been around for years, and according to Statista, 45.3% of smart phone owners in the U.S. go with Apple iPhones. Given this, and the fact that everyone already knows what an iPhone is (unless you live under a rock…), I really can’t see much need for a tool like Easy Advocacy for such a large company.

So, where does that leave the company? Only time will tell. My first bit of advice to the company is that the name definitely needs work. The name “Easy Advocacy” implies that there’s some kind of advocacy happening for employees, when in reality, this platform is meant to help employers. But given my points above, I think they need to think about their model some more and maybe make this tool something that’s more robust that companies of all sizes can use.

Full disclosure, this does not mean it’s not worth trying out. Give it a shot and let us know what you think.

Continue Reading
Advertisement

Our Great Partners

The
American Genius
news neatly in your inbox

Subscribe to our mailing list for news sent straight to your email inbox.

Emerging Stories

Get The American Genius
neatly in your inbox

Subscribe to get business and tech updates, breaking stories, and more!