Connect with us

Hi, what are you looking for?

The American GeniusThe American Genius


Russell Shaw Speaks… You might want to listen.

washington moneyRussell brings it home in a compelling post.  Everyone on both sides of the commission debate should read this.  Russel is one of the only industry mega producers I believe, trust, and listen too.  Why? Because he produces, and boasts an average DOM of only 14 days.  He is respected and well known all over the country, and can back up what he says.  Do yourself a favor- read this:

What did customers want 20 – 25 years ago? To be treated like they were important, to be dealt with honestly, to have the person guiding them put the customers interests above their own, and to receive excellent service. Go back 100 years and you will find that is what customers wanted then too. Go forward 1,000 years and that is what customers will still want then. Anyone who thinks those things will ever become “obsolete” simply can’t think at all and has their head in a place where they can’t see anything either.

Benn Rosales is the Founder and CEO of The American Genius (AG), national news network. Before AG, he founded one of the first digital media strategy firms in the nation has received the Statesman Texas Social Media Award and is an Inman Innovator Award winner. He has consulted for numerous startups (both early- and late-stage), and is well known for organizing the digital community through popular offline events. He does not venture into the spotlight often, rather he believes his biggest accomplishments are the talent he recruits and develops, so he gives all credit to those he's empowered.

1 Comment

1 Comment

  1. Larry Hotz

    April 6, 2008 at 2:49 pm

    Bill Moore owns The Kentwood Company in Denver. He is credited with being the first to say: People don’t don’t care how much you know until they know how much you care.”

    Service is as service does. That is my take.

Leave a Reply

Your email address will not be published. Required fields are marked *


American Genius
news neatly in your inbox

Subscribe to our mailing list for news sent straight to your email inbox.



Business News

(BUSINESS) If you drive for popular delivery services as a side hustle or your full-time job, check out how much you could save on...

Business Marketing

(PUBLIC RELATIONS) With a bad case of foot-in-mouth disease, the founder of SCOTTeVEST proves how not to talk about your customers.

Business Marketing

If your budget is smaller than a late night taco at Jack in the Box, then this automated crisis management guide might be for...

Opinion Editorials

(Editorial) Journalists are some of the busiest people on the planet - reaching them can be hard, but there's a right and wrong way...


The American Genius is a strong news voice in the entrepreneur and tech world, offering meaningful, concise insight into emerging technologies, the digital economy, best practices, and a shifting business culture. We refuse to publish fluff, and our readers rely on us for inspiring action. Copyright © 2005-2022, The American Genius, LLC.