At times, our inboxes can get out of control. Besides email from our family and friends, marketing and spam emails wind up in there, too. While for some of us, it isn’t too bad to handle. Some people might find it a little harder to manage because of the great influx of messages they receive. And, some of those people are influencers.
Well, that is one company’s target – if you have a fanbase, you have an influence. Superpage is a “contact page for influencers.” According to the company’s website, their product will help influencers declutter their inboxes and offer them a better communication setup.
“DMs & e-mails were built for generic human communication. With huge follower-base & more people seeking their time, influencers need a slightly different communication setup – designed just for them. That’s what we’re building at Superpage – a communication system uniquely crafted for influencers,” wrote Superpage Founder Srivatsa Mudumby.
Who can get Superpage?
Superpage is meant for influencers, creators, artists, writers, entrepreneurs, and just about anyone with a social media presence.
What does it do?
The platform allows fans to directly connect with influencers by letting them send a message through the influencer’s Superpage. So, instead of hoping to receive a reply from the DM they sent on Instagram or TikTok, Superpage guarantees a reply, as long as it isn’t illicit or spammy of course.
But, while Superpage lets fans communicate with their idol, it doesn’t do so for free. Fans “pay what they want” to send a message. However, the website doesn’t make it clear whether what you pay makes a difference. If someone pays more, will their message get prioritized? I doubt a $10 ticket gave anyone the chance to choose between general admission or VIP.
How does it work?
You sign up and set up your personalized page by adding a bio, display picture, cover photo, topics you’d like to discuss, etc. Once you link your bank account to your Superpage account, you can share your page on social media, website, or blog post. Through your unique “Superpage link” anyone can send you “Super texts” (messages).
In your Dashboard, you can view, manage, and reply to your messages. Superpage uses “restricted messaging”, which means each sender receives a limited number of messages to follow-up. Once you’re finished replying, the conversation will automatically close.
Fees and Payments
There is no monthly fee to use Superpage. The company makes money by charging a 5% commission plus credit card fees. And, it uses Stripe to process payments directly to the influencer’s bank account.
“People want to talk to influencers of the world but because of huge volume of messages & poor incentivization, influencers can never respond to everyone mindfully. We spoke to a ton of influencers and almost everyone complained “my inboxes are spammed,” wrote Mudumby.
Superpage does provide a new way for fans to reach out to their idols, but is it more like a way for them to charge for office hours? One thing is for sure, it’s a way for influencers to reach out to fans, but make money in the process, too. It’s up to you to decide if it’s something you’d put your money into.
As for a decluttered inbox, it does seem like all those emails and messages might not end up in your messy inbox. Instead, they will live on the platform’s dashboard in a, hopefully, more organized manner.
Ken Brand
October 14, 2009 at 10:46 am
Whaaaaaaa. Where the hell is my invite Google.
Go get’m Benn, thanks for sharing.
I have the Google Voice deal, but I haven’t pulled the trigger on porting my cell number to it yet. How about you? Are you using GV?
Thanks
Benn Rosales
October 14, 2009 at 10:49 am
@kenbrand I’m using Google voice, and so far I really like it, unless you’re the caller. The need for google to advertise what system I’m using seems very 1.0. All and all though, it’s been very helpful in many respects. I’ll not be porting any numbers to it though, just the call forwarding feature.
Todd Waller
October 14, 2009 at 11:26 am
Benn,
I created a public wave for real estate agents here: [link broken]
and have begun populating it with tips on just using wave, but with a bent for agents. Obviously, looking for collaboration and learning together with other RE professionals.
Benn Rosales
October 14, 2009 at 11:42 am
Todd, very very cool!
Abel C. Ruiz
October 14, 2009 at 12:16 pm
Benn,
Thanks for sharing your insight. I look forward to using it very soon. I always have agents asking me about new and innovative ways to stay on top of the market. I will be sure to forward this to them. I will also continue to refer them to AG for everything else 😉
Adam Weart
October 14, 2009 at 12:17 pm
Todd, I tried joining that wave… not sure I am doing it correctly. I pasted the link into my google wave page. It does not appear to be pulling up. Tips?
Todd Waller
October 14, 2009 at 12:36 pm
Funny thing, I think gWave is acting a bit goofy today…Not had an updated wave since about 9:30 am EST…
Be sure to snag the whole link too…I see the link above stopped being a hyper link at the !. You can also do a search for it by typing the following into the bar above your inbox:
with:public real estate
The open RE wave I created is titled: Google Wave and Real Estate – Open Forum
Hope that helps…
Donna Patton
October 14, 2009 at 12:22 pm
I’ve tried to get an invite, but nothing yet.
Benn Rosales
October 14, 2009 at 12:34 pm
You can reach Todd @Toddwaller to get an invitation to his group.
Todd Waller
October 14, 2009 at 12:37 pm
yeah, happy to add you directly to the wave…simply dm on twitter your googlewave.com address and I’ll happily add!
@ToddWaller
Joe Sheehan
October 14, 2009 at 2:49 pm
Wow! I can’t wait. I viewed the videos and I think this is a killer app, will change the way we communicate completely and forever. I can’t wait for my invitation!
Jennifer S. Levine
October 14, 2009 at 2:57 pm
I find the whole, you have to be invited by a friend to gain access, to be a great way to create desire to test it out. I look forward to continued reviews on how it works for everyone! Thanks for sharing Benn!
Adam Weart
October 14, 2009 at 3:11 pm
So I have had a chance to test drive a little in the “Wave” and I have to tell you. At first it is a little overwhelming, but once you get used to the functions it is fairly easy to navigate. I can definitely see the benefits this would hold for agents wanting to extend the conversation with their clients. I can see this working hand in hand with Twitter to create meet ups (tweet ups)…I can just see it now Twave Ups….(maybe that could use a little work)
Thanks for the info Benn
Great as always!
Benn Rosales
October 14, 2009 at 3:34 pm
@laniar is finding Adam that it can kill FF, she’s crashed twice in two days, I on the other hand am pretty stable on chrome (figures). I’ll have more in depth in the coming days, but for now wanted to make the intro- thanks for the feedback in the meanwhile!
Louise Scoggins
October 14, 2009 at 4:55 pm
Thanks for the heads up Benn! It sounds really interesting, almost like a cross between IM and Gmail. I’m going to see what I can find out.
Missy Caulk
October 14, 2009 at 7:33 pm
I got my wave and set it up but until a few more folks are there, not much to do. Waving at Todd and the group he started.
Find me Ben…and Lani….
Gary Sattelberger
October 14, 2009 at 10:25 pm
Way cool! I didn’t think the beta of gwave was going to be available for awhile yet. I signed up for it months ago so hopefully I’ll be getting an invite soon.
Benn Rosales
October 15, 2009 at 1:38 am
update: one of the recommendations I’ll be making is the need to provide a disclaimer/acceptance for private data and conversations. Agents should know now that conversations can be embedded in blogs and emails. Agents should be aware of disclosure rules and other items of a sensitive nature that may be overlooked in a comfortable setting that can be taken out of context later- not that anyone I know would ever have this problem, but I’m pretty sure there are reasons they’re not calling this email, and that might be because it wouldn’t have the same protections private emails currently have.
It was discussed offline today it is totally possible that Google could potentially crawl the conversations at some point as well- I haven’t had time to really dive into the details of the use policy of Google just yet, but I will this weekend unless someone else can shed some light.
Todd Waller
October 15, 2009 at 8:31 am
Benn,
Aaaand there’s the rub with Wave… Will the Google index/crawl these waves? Which waves will they crawl? If it truly is an open source hunk of software, then installation of Wave for businesses (agents & brokers) would, presumably, make the sharing of information a little more ‘comfortable.’
Right now, in its shaky beta phase, I’d be leery of using this for sensitive client communications. Having said that, and once Wave’s limitations are known, I could see a few applications immediately for agents;
1 – House Hunting Collaboration with buyers
2 – Lead management for RE teams
3 – Office ‘Meetings’ for home office or distant agents
Gary Sattelberger
October 15, 2009 at 1:53 am
I wonder if Google would be able to crawl the conversations if the Wave software was run on a private server/domain. If I recall correctly, Google mentioned in their big roll-out video that this is open source software that could be run on a private server.
When I first saw the Wave intro video one of the thoughts I had was would this software have the potential to be used as a transaction management application. I hope there is strong enough security for something like this.
I don’t have a Wave account yet so I am just hopefully speculating at this point.
Scott Forcier
October 16, 2009 at 12:05 am
I think there is! I haven’t used it either but this was one of my first thoughts as well and will be one of my main initial practical uses of the wave without a doubt.
I’m also looking forward to working with buyers searching for properties and actually providing SERVICE over a wave. I really can’t wait!
Anthony
October 15, 2009 at 3:52 pm
A business acquaintance of mine actually did a prototype of an app similar to Wave a few years ago. It was targeted at Realtors to facilitate real time collaboration with clients. The feature set was very similar to Wave but the project was never completed, so I’m very excited to see Wave available now.
Now only if I could get an invite 😉
Scott Forcier
October 16, 2009 at 12:00 am
Duuuuuuuuudes I sure could use a google invite.
For the spirit of Chrismas, LORD, send me a google invite!
I would love to work and share with you all.
Doug Francis
October 16, 2009 at 8:34 pm
Wow, the video on this makes me want to get in line… The agent and client interaction would be a great tool. Do I beg for an invitation @ToddWaller?
Terry McDonald
October 18, 2009 at 5:58 am
I’m not one of the invitees but at an SEO REBAR meetup yesterday in Charlotte the reviews were decidedly mixed…from “nothing there” to an excellent way to teach a class online.
Question: How many new ways do we need to communicate?