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Instagram still offering lip service amidst harassment plague

(TECH) Instagram is seen as the calmest of the social networks, but power users indicate the massive harassment problem continues to be widespread.

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Instagram

If you’ve experienced harassment on Instagram, you certainly aren’t alone: according to testimonies from numerous Instagram influencers, hate-speech is rampant on the platform.

Like any social media platform, Instagram has its fair share of garbage people; however, what sets Instagram apart from sites like Twitter and Facebook is the juxtaposition of its intended kind-hearted functionality with the actual harshness of the community – and the lack of proactive responses from the Instagram team (despite being owned by Facebook).

Instagram has long been lauded as the least toxic social media platform available.

This is largely due to the platform’s aggressive anti-bullying campaigns; for example, Instagram launched an initiative to auto-flag potentially controversial or hateful comments back in 2016, and their machine-learning algorithms continue to improve the accuracy of this system. This year they launched a “bully filter,” which influencers assert altered nothing.

Indeed, from the outside looking in, Instagram looks to be a veritable haven for folks seeking asylum from other platforms’ toxic communities.

Unfortunately, machine-learning, ad campaigns, and automated systems can only cover so much ground — a lesson still being learned by platforms such as YouTube — and Instagram’s uniqueness doesn’t pertain to this category of issues. Worse yet, Instagram’s internal anti-bullying are reportedly “understaffed and unprioritized”, according to The Atlantic.

What Instagram’s harassment problem needs is direct human intervention, preferably from Instagram’s support team themselves, but even this kind of prevention would prove difficult given the constant onslaught of cruel comments some creators face. Some creators find themselves confronted by thousands of threats, hate-speech comments, and insults on a single post, to say nothing of the contents of their DMs.

But, as these creators have discovered, even subjecting a particularly vile threat to Instagram’s reporting process rarely yields a proactive response, and the users in question often remain able to use (and abuse) their accounts. Even if the users in question are banned, it only takes a few minutes to set up a new account and resume the harassment.

One could easily make the argument that implementing filters such as those found on Twitter — a platform virtually memorialized for the trolling that occurs on it — would take a substantial portion of the harassment out of play. As of publication, Instagram still does not use such filters despite the relative ease with which they could be integrated.

This is exactly what happens when companies attempt to turn something so basic as prevention of harassment into a PR stunt. Ensuring creators’ safety and continued prosperity on your platform should never be a feature you have to brag about — it should just effing happen.

Just because the bar for anti-harassment features on other social media sites is low enough to form its own circle of Hell doesn’t mean that waving an inclusivity banner and referring to your platform as “kind” does the trick.

Instagram is, of course, a huge company with a million tiny factors pulling the support team in every conceivable direction, and harassment is something that requires very real, very human responses; to that end, Instagram’s shortcomings aren’t out of the ordinary. However, Instagram (like any other social media platform) has a serious obligation to protect their creators from potentially life-threatening harassment, and that obligation is miles from being met, despite a promise to do just that.

Until Instagram finds a viable way to suppress harassment on their platform, creators will continue to face threats and hate-speech in an unsupported and overwhelming environment.

Jack Lloyd has a BA in Creative Writing from Forest Grove's Pacific University; he spends his writing days using his degree to pursue semicolons, freelance writing and editing, oxford commas, and enough coffee to kill a bear. His infatuation with rain is matched only by his dry sense of humor.

Tech News

New Apple Watch is awesome, but past watches could be just as good for cheaper

(TECH NEWS) The Apple Watch Series 6 is a ridiculous display of self-flattery—but that doesn’t mean people won’t line up to buy it in droves.

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Apple Watch being worn on wrist showing weather for Montreal.

The Apple Watch has been the subject of everything from speculation to ridicule during its relatively short tenure on this planet. While most have nothing but praise for the most recent iteration, that praise comes at a cost: The Apple Watch’s ghost of Christmas past.

Or, to put it more literally, the fact that the Apple Watch’s prior version and accompanying variations are too good—and, at this point, too comparatively cheap—to warrant buying the most recent (and expensive) option.

Sure, the Apple Watch Series 6 has a bevy of health features—a sensor that can take an ECG and a blood oxygen test, to name a couple—but the Series 5 has almost everything else that makes the Apple Watch Series 6 “notable.” According to Gear Patrol, even the Series 4 is comparable if you don’t mind forgoing the option to have the Apple Watch’s screen on all of the time.

More pressingly, Gear Patrol points out, is the availability of discount options from Apple. The Apple Watch Series 3 and Apple Watch SE are, at this point, budget options that still do the job for smart watch enthusiasts.

Not to mention any Apple Watch can run updates can utilize Apple’s Fitness Plus subscription—another selling point that, despite its lucrative potential, doesn’t justify buying a $400 watch when a cheaper option is present.

It’s worth noting that Apple is no stranger to outdoing themselves retroactively. Every year, Apple’s “new” MacBook, iPhone, and iPad models are subjected to extensive benchmarking by every tech goatee around. And the conclusion is usually that buying a generation or two behind is fine—and, from a financial perspective, smart.

And yet, as the holidays roll around or the initial drop date of a new product arrives, Apple invariably goes through inventory like a tabby cat through unattended butter.

The Apple Watch is already a parody of itself, yet its immense popularity and subtle innovation has promoted it through several generations and a few spin-off iterations. And that’s not even including the massive Apple-specific watch band market that appears to have popped up as a result.

Say what you will about the Series 6; when the chips are on the table, my money’s on the consumers making the same decisions they always make.

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Tech News

Microsoft acquires powerful AI language processor GPT-3, to what end?

(TECH NEWS) This powerful AI language processor sounds surprisingly human, and Microsoft has acquired rights to the code. How much should we worry?

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Code on screen, powering AI technology

The newly-released GPT-3 is the most insane language model in the NLP (natural language processor) field of machine learning. Developed by OpenAI, GPT-3 can generate strikingly human-like text for a vast range of purposes like bots and advertising, to poetry and creative writing.

While GPT-3 is accessible to everyone, OpenAI has expressed concerns over using this AI tech for insidious purposes. For this reason, Microsoft’s new exclusive license on the GPT-3 language model may be a tad worrisome.

First of all, for those unfamiliar with the NPL field, software engineer, and Youtuber, Aaron Jack, provides a detailed overview of GPT-3’s capabilities and why everyone should be paying attention.

Microsoft’s deal with OpenAI should come as little surprise since OpenAI uses the Azure cloud platform to access enough information to train their models.

Microsoft chief technology officer Kevin Scott announced the deal on the company blog this week: “We see this as an incredible opportunity to expand our Azure-powered AI platform in a way that democratizes AI technology, enables new products, services and experiences, and increases the positive impact of AI at Scale,” said Scott.

“Our mission at Microsoft is to empower every person and every organization on the planet to achieve more, so we want to make sure that this AI platform is available to everyone – researchers, entrepreneurs, hobbyists, businesses – to empower their ambitions to create something new and interesting.”

OpenAI has assured that Microsoft’s exclusive license does not affect the general public’s access to the GPT-3 model. The difference is Microsoft will be able to use the source code to combine with their products.

While OpenAI needs Azure to train these models, handing over the source code to another party is, to put it mildly, tricky. With the earlier GPT-2 model, OpenAI initially refused publishing the research out of fear it could be used to generate fake news and propaganda.

Though the company found there was no evidence to suggest the GPT-2 was utilized this way and later released the information, handing the key of the exponentially more powerful iteration to one company will undoubtedly hold ramifications in the tech world.

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Tech News

What is UI/UX? Take a little time to learn for free!

(TECH NEWS) For the all-time low price of—well, free—Invise gives you the option of learning a few basic UI and UX design techniques.

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Woman browsing web, made easy with UI/UX

There’s no denying the strong impact UI and UX design has on the success of a website, app, or service—and, thanks to some timely altruism, you can add basic design understanding to your résumé for free.

Invise is a self-described beginner’s guide to the UI/UX field, and while they do not purport to deliver expert knowledge or “paid courses”, the introduction overview alone is pretty hefty.

The best part—aside from the “free” aspect—is how simple it is to get a copy of the guide: You enter your email address on the Invise website, click the appropriate button, and the guide is yours after a quick email verification.

According to Invise, their beginner’s guide to UI and UX covers everything from color theory and typography to layout, research principles, and prototyping. They even include a segment on tools and resources to use for optimal UI/UX work so that you don’t have to take any risks on dicey software.

UI—short for “user interface”—and UX, or “user experience”, are two critical design aspects found in everything from websites to app and video game menus. As anyone who has ever picked up an outdated smartphone knows, a janky presentation of options or—worse yet—a lack of intuitive menus can break a user’s experience far faster than slow hardware.

Similarly, if you’re looking to retain customers who visit your website or blog, presenting their options to them in a jarring or unfamiliar way—or selecting colors that clash for your landing page—can be just as fatal as not having a website to begin with.

The overarching problem, then, becomes one of cost. Hiring a design expert is expensive and can be time-consuming, so Invise is a welcome alternative—and, as a bonus, you don’t have to dictate your company’s vision to a stranger and hope that they “get it” if you’re doing your own design work.

2020 probably isn’t the year to break the bank on design choices, but the importance of UI and UX in your business can’t be overstated. If you have time to read up on some design basics and a small budget for a few of the bare-bones tools, you can take a relatively educated shot at putting together a modern, desirable interface.

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