I just got back from a conference that had a few sessions on the management of remote transactions. You know. The kind where you really never see your client in person.
You first met this client as an Internet lead coming from your website or maybe someone contacted you because you are the social media maven for you little piece of the earth. It turns out this client is far away or just a busy little beaver and really doesn’t have the time to meet and look at houses so he logs into your IDX and picks out a few, you go and take digital photos, you send the offer for electronic signature….
You get the idea.
Is This Really The Profile for the Next Generation Real Estate Transaction?
I’ve been hearing all around the new Gen Y or Z or whatever are really very busy people and don’t want to be your friend anyway. They have a need (buy or sell a house) and they want to get it done in the most efficient way possible. Yet, I always here “it’s about the relationship”. Which is it?
More and more “cloud based” transaction providers are starting to stick their hand in the air to say, “Pick me! Pick me.” Promises of multiple, redundant servers and super secure digital signatures and secure password-only access by transaction partners are de rigeur.
I can;t help but feel that all of this stuff is the new shiny object that enterprising entrepreneurs are foisting upon the real estate profession in order to separate Realtors from their money. As in ” a fool and his money are…”.
I could be wrong. I have worked with a few clients that were across the country and some that were overseas. All this cool stuff would be helpful there.
I’m not sure, though. Maybe it’s me. But a lot of the clients I work with like to talk face-to-face about this type of decision.
Are you a “remote, cloud based Realtor”?
