Posts By David Holmes
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7.5KBusiness MarketingWill Airbnb’s new genitalia-esque logo hurt their brand?
(Business Marketing) As Airbnb rolls their new logo out, the company Founder says you can all go ahead and laugh that it...
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1.4K3Public RelationsIf a terrorist group adopts your brand’s name, what do you do?
(Public Relations) Isis mobile payments are having quite a time of their name as a terrorist group adopts the same name for...
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2.5K1Opinion EditorialsReid’s use of the nuclear option is understandable but short-sighted
Although an argument can be made that filibustering has been abused, implementing the nuclear option is a bad move in the long...
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1.4KBusiness MarketingBrand lessons from the @NatSecWonk Twitter debacle
There is only so much you can do to prepare for stupid, as the recent dismantling of the @NatSecWonk account proves, but...
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9.7K16Opinion EditorialsBioMarin CEO calls terminal cancer patient a “spoiled petulant brat”
BioMarin pharmaceutical continues to astonish, not by their move to refuse a dying cancer patient life-saving treatment, despite the FDA's direct approval...
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4.5K8Opinion EditorialsBioMarin reveals crisis strategy in callous “reply-all” as patient nears final days
BioMarin continues to be at the center of a crisis management nightmare as they deny a cancer patient a life-saving drug, but...
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5.4K7Public RelationsPR crisis in the making at BioMarin Pharmaceutical
Ethics is a principle at the core of crisis management planning for businesses. Of course, there are ethical considerations once a crisis...
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1.3KSocial MediaAirlines sucking at social media, despite it not being 2009
Years ago, failing to understand the implications of social media was common, but there is no excuse today for a major airline...
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1.7K1Social MediaHow an innocent tweet can blow up in your face
Can one tweet thanking someone for their support really hurt your name or your brand? Let us take a look at a...
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1.4K3Business NewsAOL CEO publicly fires staffer for photographing him
After the CEO of AOL fires a staffer for whipping out his camera, he apologizes but the offender is still fired. Because...
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1.4KPublic RelationsWhat businesses can learn from politicians and jars of poo
After a massive protest at the Texas capitol, public officials are making claims they may or may not be able to back...
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1.5K1Public Relations
Food truck employee fired for rage tweeting about a $0 tip
After a large food truck order resulted in a $0 tip, the worker took to the internet to call out the company...
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2.5K1Public RelationsAnatomy of Golden Corral’s poor response to viral video
Golden Corral has recently been the victim of a misleading viral video about them, but their response has been lacking at best,...
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1.7K1Business NewsDispute resolution in the workplace on a tight budget
Most small businesses don't practice dispute resolution, rather let staff go. Without having to hire a full time employee to oversee disputes,...
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1.4K2Public RelationsWhat everyone should learn from the Taco Bell kerfuffle
Taco Bell had a hard week, but you can learn from their public relations blowup as we take a realistic look at...
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1.7K2Business NewsOklahoma tornadoes prompt all to consider safety apps
The recent Oklahoma tornadoes have the nation gripped and mourning, and now considering preparations for their own lives. Moore officials are asking...
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1.2K1Business NewsBusiness lessons from the recent IRS scandal
The recent IRS scandals bring to life the human behavior that happens within the government, but also at companies of all sizes....
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3.2K2Public RelationsCrisis management and public relations are not the same
Not all public relations plans or contracts include crisis management, but many businesses assume they're the same thing - here is how...
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Public Relations
West Fertilizer Plant’s public response to explosion failed
Although federal, state, and local governments are well prepared for disasters, the private sector is not, as proven by the response by...
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3.8KBusiness MarketingNike pulls bloody “Boston Massacre” shirts, eBay heats up
In light of the national tragedy, Nike pulls "Boston Massacre" shirts from the shelves, but let's take a deeper look at what...
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1.8KSocial MediaPreventing a social media crisis not as tough as it sounds
Every company of every size can step in it from time to time, but preventing a social media crisis or traditional crisis...
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1.7K1Public RelationsExxonMobil shows brands how to fail during a crisis
ExxonMobil recently had a substantial spill in a neighborhood and they are doing some things well and some things poorly.
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2.0KSocial Media
Social media crisis situations solved: minor preparations
Social media crisis situations may arise for brands of every size, but knowing the root cause and ways to prevent them can...
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1.5KBusiness EntrepreneurHaving a business continuity plan is like having a spare tire
Many small businesses don't have a business continuity plan or even understand what on earth that is, so below is an overview...
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2.3K1Public Relations4 tips for improving your company’s media relations
Media relations can be complicated, but with these four tips, your brand will be prepared in advance so there is no media...
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1.5K3Public RelationsReputation management in the era of distrust
Reputation management today is more challenging than in the past as distrust has set in to the American culture obsessed with communication,...
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1.3K3Public RelationsMaker’s Mark reverses decision to dilute, misses the mark
Maker's Mark recently announced they would be altering their formula, but fans protested, and they reversed their decision, treating it like a...
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1.9K14Public RelationsPaterno family’s new campaign shows how not to crisis manage
With their new campaign to defend Joe Paterno, his family has taken a path that will likely land them in the crisis...
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2.0KBusiness MarketingOreo’s rapid response to blackout proves how to be nimble
Oreo made a splash at the Super Bowl by quickly launching a social media ad in response to the lights going out...
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3.5KBusiness EntrepreneurCrisis management planning should be done by all businesses
Crisis management isn't reserved for idiot celebrities, and it isn't something done as a reaction to a crisis, rather should be treated...
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1.6K4Business NewsDish Hopper denied CES award, turned lemons into lemonade
CBS recently made a series of decisions surrounding awards given by its subsidiaries, leading to the resignation of a tech writer, and...
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1.9K1Business NewsCrisis management through the eyes of a child
Through the basic wisdom of children, crisis management can be easier for any business by calmly looking at the situation with a...
