In today’s modern professional world, business etiquette has seemingly disappeared. It has been replaced with casual correspondence and behavior. But for those looking to pump up their business game, one of the best ways is to improve your professional presence is through the artful use of proper business etiquette. In that spirit, below are seven business etiquette books that you can download to your Android.
1. Lions Don’t Need to Roar
1. Lions Don’t Need to Roar: Using the Leadership Power of Professional Presence to Stand Out, Fit In, and Move Ahead by Debra A. Benton – The right image and professional presence can mean the difference between success and failure. Benton believes that the right professional presence is a necessary tool of the highest importance, especially for women in the professional world.
2. The Fine Art of Small Talk
2. The Fine Art of Small Talk: How to Start a Conversation, Keep It Going, Build Networking Skills – And Leave a Positive Impression! By Debra Fine – The author, Debra Fine, is a communication expert who is nationally recognized and praised. This book is for those who may experience slight social anxiety or awkwardness, especially in a professional situation. Fine’s strategies can help you when talking to potential investors, customers, or even business partners.
3. The Essential Guide to Business Etiquette
3. The Essential Guide to Business Etiquette by Lillian H. Chaney and Jeanette S. Martin – The Essential Guide to Business Etiquette is all about the basics. Chaney and Martin will help you understand how to use business etiquette to your advantage. “Good manners are like gold in today’s fractious business environment—and thus provide edge in getting and keeping new business.”
4. The Elements of Ethics
4. The Elements of Ethics: For Professionals by W. Brad Johnson and Charles R. Ridley – It seems that the subject and practice of ethics has taken a backseat in recent years. This is especially true in the modern business world. However, professional ethics—such as respect, justice, loyalty, and integrity—can create a healthy business environment, encouraging lifelong professional contacts.
5. How to Work a Room
5. How to Work a Room: Your Essential Guide to Savvy Socializing by Susan RoAne – According to RoAne, there are five pitfalls that keep the everyday business professional from making new contacts. She knows that a great way to expand your business and your reputation is to make worthwhile and valuable contacts, which can be made in everyday interactions, at conferences and parties, or even through social networking sites.
6. Manners That Sell
6. Manners That Sell: Adding the Polish That Builds Profits by Lydia Ramsey – In the professional world of today, manners matter. Ramsey believes that nothing can ruin a professional relationship faster than bad manners. And with that in mind, she guides the reader through the basics of professional and business-minded manners, manners that can help close business deals.
7. E-Mail Etiquette
7. E-Mail Etiquette: Do’s, Don’ts, and Disaster Tales from ‘People’ Magazine’s Internet Manners Expert by Samantha Miller – As our world becomes less about in-person contact and more about connecting through technology, email has become one of the most common means of communication. However, if the proper email etiquette isn’t followed, it can wreak havoc on any professional relationship or connection. This book’s goal is to correct those issues and teach you the email etiquette that is so needed today.
While different situations call for different codes of conduct and etiquette, the etiquette basics can go a long way in improving your reputation and strengthening your professional relationships. Make 2012 the year to broaden your business, increase your profits, and widen your outreach. Just start with the etiquette basics and continue to build on that foundation. You may be surprised at the positive response you’ll receive from contacts, customers, and employees.