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Wendy’s revamps menu, stores, staff, are you revamping?

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Wendy’s revamps, have you?

In recent years, Wendy’s has completely made over their menu with new burgers and salads, fresh cut fries, berry parfaits, fresher ingredients, and even the aesthetics of the menu have changed substantially.

Additionally, the company has remodeled several stores with an ultra modern lounge vibe to keep people inside Wendy’s for longer periods of time. They’ve emphasized a glossy, techy feel with flat screen televisions, leather furniture, varied seating styles, and fireplaces.

The Wendy’s Company has announced plans to build 20 new company operated restaurants and remodel 50 others in America and Canada this year. All of these investments are to build on founder Dave’s “quality is our recipe” mantra.

A harsh decision

Despite all of the fancy salads and flat screen televisions, the company has made the harsh decision to review their entire workforce to make sure their employees match the makeover and will begin re-interviewing all employees, stating they will only retain the best.

The Wendy’s Company CEO, Emil Brolick emailed the company, noting the upcoming top-to-bottom overhaul, which it has dubbed “Image Activation.”

Not only will they remodel more restaurants, they will be “working to enhance the entire customer experience, including elevated food preparation standards and higher customer service standards,” Brolick said.

To that end, Wendy’s will begin undertaking a “people reboot,” by re-interviewing existing staffs and retaining only “5 star” employees. The interviews will begin at eight locations and expand beyond that this year. The interviews are not restricted to prep staff and counter employees, general and district managers that are under performing will be replaced as well.

Are you revamping?

The Wendy’s company has revitalized their menus, locations and now staff, making some difficult decisions, but what they are doing is insuring their rebrand and remodel is supported by the people charged with the organization. Many companies get a new logo and call it a revamp, but Wendy’s is taking a top-to-bottom approach that involves firing anyone that is not up to snuff. Ouch.

Rather than putting band aids on an old brand, Wendy’s is ripping the band aid off and replacing the entire concept. What are you doing to revamp in 2012? Are you getting new chairs for your office? Is that enough? Are you moving offices? Is that enough? Are you launching a new website and new business cards? Is that enough?

None of these things is enough if you are not making the decision to look at every single employee you have and asking if they are five star? When you (and Wendy’s) spots dozens of employees that are under-performing, whose fault is it that they are getting cut? Is it yours/Wendy’s for failing to train properly, or is it inevitable that some team members become complacent over time? Rather than an annual review of team members, maybe it is time to look at every angle of your business and invest in the top while shedding the bottom – it’s the hardest approach to take, but with all members of the team functioning at a five star level, your entire company is a five star company.

So what are you going to do?

The American Genius is news, insights, tools, and inspiration for business owners and professionals. AG condenses information on technology, business, social media, startups, economics and more, so you don’t have to.

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2 Comments

2 Comments

  1. Precious

    February 12, 2012 at 5:28 pm

    Revamping takes a lot of consideration. Likewise, under performing employees may also be a reflection of a lacking management. Revamping should work both ways an in every aspect of the operation. Cutting jobs is not the key for better performance.

  2. Pingback: Appearances Matter - Danny Franks

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ClickUp team productivity app is gorgeous and wildly efficient

(BUSINESS NEWS) Seeking to improve your productivity and speed up your team, ClickUp is an inexpensive option for those obsessed with efficiency.

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Back again to obsess over productivity apps – ClickUp, is a project management tool seeking to knock the frustration out of PM. It’s getting some good reviews, so I gave it a try for a week by setting up my current job search as a project and getting a feel for the app. And as you’ve read in my other reviews, we will address features and design.

On the feature front, ClickUp offers a pretty standard set up of tools for a productivity app. What stands out first and foremost are the status options. In general, most productivity statuses are simple: not started, started, in progress, done, etc.

But ClickUp lets you set up custom statuses that match your workflow.

For example, if you’re doing instructional design projects, you may assign projects based on where they are flowing in an ADDIE model, or if you are a Realtor, you may have things cataloged by sold, in negotiation, etc.

Customization is king and custom status is the closest you get to building your own app. And if you like it simple, you don’t have to customize it. The assigned comments feature lets you follow up on specific comments that originate action items – which is useful in team collaborations.

You can also assign changes to multiple tasks at once, including changing statuses (I would bulk assign completion tasks when I finished applications that I did in batches). There a lot of features here, but the best feature is how the app allows you to toggle on and off features that you will or won’t use – once again, customization is front and center for this platform.

In terms of design and intuive use, ClickUp nailed it.

It’s super easy to use, and the concept of space is pretty standard in design thinking. If your organization uses Agile methodology, this app is ready for you.

In terms of view, you can declutter the features, but the three viewing modes (list, box, and board) can help you filter the information and make decisions quickly depending on what role you have on a board or project. There is also a “Me” board that removes all the clutter and focuses on your tasks – a great way to do focused productivity bursts. ClickUp describes itself as beautifully intuitive, and I can’t disagree – both the web app and mobile app are insanely easy to use.

No complaints here.

And the horizon looks good for ClickUp – with new features like image markup, Gannt charts (!!!!!! #nerdalert), and threaded comments for starts.

This application is great, and it’s got a lot of growth coming up to an already rich feature base. It’s free with 100MB of storage, but the $5 fee for team member per month that includes team onboarding and set up (say you’re switching from another platform) and Dropbox/Google Docs integration? That’s a bargain, Charlie.

ClickUp is on the way up and it’s got it all – features, a beautifully accessible UI, relentless customization, and lot of new and upcoming features. If you’re into the productivity platform and you’re looking for a new solution for your team, go check it out.

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Should you alter your business travel due to the Coronavirus?

(BUSINESS NEWS) Got a business trip coming up? Worried about the coronavirus spoiling those plans? Stay up to date and safe with this cool site!

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travel coronavirus

The Center for Systems Science and Engineering (CSSE) at John Hopkins University has created a website that tracks one of the biggest trends of 2020: the coronavirus. Also known as 2019-nCoV, this disease has already spread to over 40,000 confirmed cases worldwide, with over 900 deaths (as of when this article was published, anyway.)

Not to mention, the United States Center for Disease Control and Prevention (CDC) notes that we still don’t know exactly how the virus spreads from person-to-person. In fact, there’s quite a bit we don’t know about this disease and although some people are reported as recovered, it’s only a small fraction compared to how many are sick.

So, what’s so great about this tracker? Well, first of all, it updates in real time, making it easy to keep track of everything we know about confirmed cases of the coronavirus. It’s chock full of statistics and visuals, making the information easy to digest. Plus, with a map front and center, it lets you know exactly where there have been reported outbreaks – and how many people have been diagnosed.

Because the site sticks to cold hard facts like statistics and maps, it also means you can avoid the racism and general panic that’s accompanied news of this outbreak.

This is a great tool for staying informed, but it’s also extremely helpful if you’re going to be traveling for work. As the virus continues to progress, you’ll be able to see just how many cases of coronavirus there are in the areas you’re planning to visit, which will allow you to plan accordingly. Even if you don’t feel the effects, you can still risk passing it to other people.

(In fact, the CDC recommends those traveling from certain areas in China practice “social distancing” when they return to the US, avoiding public spaces like grocery stores, malls and movie theaters.)

Of course, if you have something planned several months from now, don’t cancel your conference plans just yet. A lot can happen in that amount of time, so avoid the urge to check the website every couple hours. It’s supposed to be a tool for staying informed, not staying stressed out.

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New startup curates resources to simplify any remote job search

(BUSINESS NEWS) Finding a remote job that supports travel has never been so easy with this new remote friendly job-finding website, Remote Planet.

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remote.io finds a remote job

Have you ever wanted to travel the world only to have your boss completely reject your request to work remotely? Or maybe you’re not working right now and you’re having a hard time finding a job that will allow you travel? Well, let me tell you, you’re not alone!

As 2020 begins, it’s pretty clear that remote working is not only an option; it can be a way of life that can not only empower an employee, but also increase efficiency and production for their company.

15 years ago, finding a remote job was almost like spotting a unicorn. It was an extremely rare opportunity – one that very few had the pleasure of experiencing. But with technology growing so quickly, and with the benefits being so clear (for both employer and employee) companies are quickly making changes that allow their employees to live and work almost anywhere they’d like – as long as there’s a good Internet connection.

Because of this, working while traveling has never been so easy, and with a massive uptick in dedicated remote workforces (we’re up to 18% of the U.S. workforce being remote), it only makes sense why websites like RemotePlanet.io are becoming so popular.

Remote Planet is an online platform that allows you to search for a job that is 100% remote. Their goal is not only to help find you a job that meets you needs, but also to provide “Curated Data for Remote, Digital Nomads & Travellers”.

J.P. Aulet is the freelance web developer who created Remote Planet. In an interview with him, where I asked him about the website, he said “RemotePlanet.io helps digital nomads (DN), remote workers, travelers and others to find the best resources in different categories, like remote companies, articles, insurances, housing and co-workings, among other things.”

When asked why he created his website, he said “Since I quit my job 2 years ago, I’ve been traveling and working as a [digital nomad], and since then, I curated a lot of interesting and helpful websites that help me with my travels, and I wanted to share with others to make it easier to start their remote journey.”

The website takes a Pinterest-like approach to helping its users find jobs, too, making it a very visual experience. What I mean by this is, the platform appears to aggregate data from 3rd party sites, like Remote.co and Remote.com and filters through their data for remote jobs. Whether it’s automatic or manual is unknown, but the important thing is that Aulet then publishes this data to his site in a sort of board that allows you to click the link, share it on Facebook or Twitter, or “like” it.

In addition, it looks to pulls in data that remote workers should stay on top of, like various tools, and companies that fully endorse the “work from anywhere” lifestyle.

remote job tools

But the coolest thing about this site is that it takes a lot of the searching work away for people who already otherwise have busy lives. After all, given the nature of the lifestyle and the level of importance travel is to those who seek this type of work, looking for a remote job and traveling at the same time can keep one pretty occupied.

So, whether you’ve been looking for a remote job for a while, or you’re just getting started, we highly suggest checking out Remote Planet for, at the very least, their tools and resources.

Now, with all of that said, their website won’t be any help to those who still have difficult bosses or work for companies who are adamantly against work from home situations, so if this scenario sounds familiar, we suggest checking out this guide on how to convince your boss to let you work remotely. We wish you the best of luck in convincing your boss to loosen the reigns.

On the chance the meeting doesn’t go so well (hey, let’s face it, it happens), and you’re considering another job that has much more flex, we also recommend reading this recent story on “How to crush your next remote job interview.”

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