Friday, February 20, 2026

Homeowner sues lender, alleges it uses HAMP to lure customers

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Why Realtors should know these lawsuits

In today’s economy, real estate professionals are being asked for help and guidance by struggling homeowners and agents should be aware of the changing scenery (and dangers), and know options for consumers in trouble. A Realtor’s value really shines through when they help a consumer when it isn’t about a commission. Consumers don’t forget that- can you say referral?

The old bait and switch

Homeowner Mary Gaudin of San Francisco has filed a lawsuit seeking class action status against Saxon Mortgage, a servicing division of Morgan Stanley. The suit claims that Saxon uses the Home Affordable Modification Program (HAMP) to lure customers into making “trial” payments on loans it doesn’t intend to permanently modify.

Gaudin has filed her allegations of the bait and switch in a Northern District of California federal court claiming Saxon has a pattern of misconduct by collecting trial payments, delaying the loan mod process and denying the application for “false reasons.”

A “bizarre pattern” by the lender

Gaudin alleges Saxon sent her a written agreement promising a permanent HAMP loan mod after her three trial payments were made (thus proving she could handle the new loan), urged her to continue making the trial payments after the first three, then in a letter, they denied her loan modification claiming she had not made the three payments while in the same letter showing a payment history documenting those very payments.

Gaudin’s lawyer claims a “bizarre pattern of inaccurate and irresponsible behavior” by Saxon (Morgan Stanley). The suit alleges breach of contract, recission, for alleged violations of California’s Rosenthal Fair Debt Collection Practices Act and for alleged violations of California’s Unfair Competition Law.

The American Genius Staff Writers
The American Genius Staff Writershttps://theamericangenius.com
The American Genius is news, insights, tools, and inspiration for business owners and professionals. AG condenses information on technology, business, social media, startups, economics and more, so you don’t have to.

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