Tech News Chatbots: Still a useful tool or ready to be retired from your website? (TECH NEWS) Chatbots have proven themselves to be equally problematic as they are helpful - is it time to let them go the way... Joleen Jernigan, Staff WriterJune 9, 2022
Tech News How a chatbot can actually change people’s habits (EDITORIAL) So many brands are creating chatbot functions and say they're "building" a chatbot, but think of your users as you expand into this... Elise Graham Kennedy, EditorialistSeptember 23, 2019
Tech News Why chatbots may never fully catch on (TECH NEWS) We’ve cheered on plenty of chatbots in the past, but the truth is that chatbots aren’t always all they’re cracked up to... The American Genius Staff WritersSeptember 3, 2019
Tech News Google kills another of their brands – are chatbots over? (TECH) Google sunsets another brand - does it mean *they* failed or that an entire technology failed? Allison Yano, Staff WriterJanuary 9, 2019
Social Media Yahoo the first to launch chatbots on Kik Following in the footsteps of Facebook and other social media platforms, Yahoo becomes the first platform to launch chatbots on popular messenger, Kik. Jennifer Walpole, Sr. Staff WriterJune 14, 2016