(BUSINESS NEWS) Whether communication is too little or too much, or delivered poorly, every company has room for improvement.
(BUSINESS NEWS) Communication has changed tremendously over the years, but email appears to remain home base. Here's why.
We all use email every day, some of us rely on it for our every move. But there is a growing murmur in the industry that...
Your email signature has a big impact on how clients and business partners perceive you and your company. Can't figure out where to start? We've got...
There are phrases that intelligent people simply don't use, and avoiding them can help improve your communication skills instantly. Don't get caught using one of these...
When you're late because you had a long Starbucks stop, do you blame traffic? Science says you shouldn't, and there's a better way to give good...
Conflict in the workplace is inevitable, but how you deal with conflict can make all the difference in the world in how you are perceived by...
There's a common word that seems harmless, and many don't even know that they're using it and undermining their credibility.
You sent that email when you were mad and now you can't unsend it. Most of us have been there. Now, you can save yourself the...
Don't you want more people to read your emails, listen to your speech, or retweet you? There's a proven method to make this happen.
The word no is extremely powerful, but saying no can be the most positive thing you can do for your business.
Back to the past from the future Bernice Ross, Inman blogger and 30 year real estate veteran turned public speaker and writer suggests against the social...
A lot can happen in two weeks. I didn’t post last week. It happens. “Don’t cry for me ArgentGenius” (ok, not so funny Evita reference, but...
Exceeding consumer's expectations can be easier than you think.
Sizzling Steak and Magic I love dinner. I love eating out. I love to eat dinner at Flemings Steak House. I live in Houston Texas. Steak...
Sticks and stones. I’ve been seeing a lot of negative comments on websites lately. Maybe it’s because I’ve been doing a bit more research and reading...
Running out of ideas. There comes a time in every blogger’s life where it seems as if the well has run dry. There’s no ideas, there’s...
Mixed Signals Recently I’ve noticed a trend when calling fellow professional to perform the tasks I do in my day to day work. It may be...
Big Brother Big Brother is watching you… Yeah, you’re going to come across this article and think I’m talking about an employer looking into what you...
My post title is just wrong and I am not just talking about the word “ain’t”. Communication has not changed at all. New Tools The tools...
Who are you according to DiSC Profile Test? Do you change the way you react, answer, serve, communicate with a person based on the behavior you...
Virtual Real Estate We’ve all heard them… You know, the Brokers and agents who disparage the use of technology and more specifically social media in your...
Has it happened to you? I only recall one saying that my father ever said, and it tends to come up more often in my life,...
Theory I first learned of the mimic/mirror theory when a client remarked to me that it made him uncomfortable that I dressed so nicely. Huh? I...
I was thinking about technology and how we use it in our life – and by “our life” I mean Derek and my life. I came...
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