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Tag:
customer service
Business Entrepreneur
Simple growth hacks shared from well-known successful startups
(ENTREPRENEUR) Growth hacks – they’re not the end all be all of tech startup success, but they’ve certainly give a major boost to those that are thriving.
Business Marketing
Society has changed – no one wants help in a store anymore
(CUSTOMER SERVICE) Times are changing in the retail environment: a once customer-service driven experience is evolving into a minimalistic customer service approach.
Tech News
Turn your FAQ page into a chatbot without knowing how to code
(TECH NEWS) An easy way to add a chatbot to your site and automate some of your work is through this new simple tool that doesn't require any tech know-how.
Opinion Editorials
Study: No one wants to deal with customer service reps anymore
(BUSINESS) Customer service isn't dying, it's just changing - is your company changing with it?
Opinion Editorials
How you can be a positive point of change in the service industry
(EDITORIAL) Be the change you wish to see in customer service. Learn how your business practices can brighten someone’s day and bring in more customers.
Tech News
Co-browsing is about to save online retailers a whole lot of headaches
(TECH NEWS) For anyone who sells anything online, co-browsing allows you (the seller) to see what they (the customers) sees online and walk them through any snafus along the way.
Business Entrepreneur
Basecamp’s CEO makes bold move towards customer satisfaction (this is how you CEO)
(ENTREPRENEUR NEWS) THIS is how you CEO - better sit down and take good notes, decision-makers of today and tomorrow.
Business News
United Airlines proves that the customer isn’t always right
(BUSINESS NEWS) Another passenger lost their mind on a flight and instead of kissing the customer's rear, the pilot stood strongly for all of the other passengers, proving the customer isn't always right.