(CUSTOMER SERVICE) Times are changing in the retail environment: a once customer-service driven experience is evolving into a minimalistic customer service approach.
(OPINION) It can be exceedingly difficult to talk to someone who evokes feelings of hate, particularly in situations where you don’t have the option...
(TECH NEWS) Texting has become the main form of convenient communication. Now customers can text businesses their questions, comments, and complaints through TalkToTheManager.
The ramifications of poor service aren’t relegated just to big companies. Customer backlash means they will go elsewhere and from the looks of things,...
(BUSINESS NEWS) Kylie Jenner, despite her vast following and popularity, has received some flack after her company Kylie Cosmetics recently received an F grade from the...