Tech News
Workface offers a new way to “humanize” your employees to web site visitors. It allows your visitors instant access to chat, employee profiles, and...
Hi, what are you looking for?
The American Genius
- Business
- Entrepreneur
- Marketing
This case against Starbucks reminds us to brush up on ADA compliance
Can you manage a digital PR strategy on your own?
Is a resume by ChatGPT worth charging for, or too good to be true?
Did you know influencer marketing is actually centuries old?
Mortuary workers denied overtime pay despite working the hours
- Media
Study: How do we feel about paying for our social media?
Meet Chatwise, the social media app that gives its creators equity
Reddit user? Here’s a Tweetdeck-esque browser app for you
Meta Oversight Board calls for less ambiguous nudity guidelines
Loophole allowed anyone to bypass Facebook 2FA, Meta confirms
- Tech
- Opinion
All posts tagged "customer service"
Business News
While tech innovations have made life easier, tech companies aren't always famous for good customer service. It's a trade off. Betterific proves with one...
Business News
Jimmy Johns Franchise real estate team are freaky def, does a good sandwich outweigh a company's unmotivated growth pattern?
Business News
Macy's shows other businesses how not to offer a coupon, in offering fine print so complex, one would think there is literally no reason...
Opinion Editorials
Web apps, and frequently asked question sections rule the day destroying the tenets of great customer service. Customer service now seems to be a...
Social Media
While brands strive to provide the best customer service they can, it often falls short when it comes to that brand's online presence, but...
Business News
While technology can help, good old fashioned quality customer service still reigns supreme for your company's bottom line.
Business News
What does the future of customer service look like? Hint: it still involves people, retailers, and devices, but is streamlined, faster, and customized to...
Business News
Stepping up your customer service is as easy as incorporating the right tool for your business. Before you decide on one, analyze what your...
Business Marketing
When you've put effort into building your professional sphere of influence, everything possible should be done to maintain that sphere and improve relationships with...
Business News
These three brands go above and beyond and serve as inspiration for any brand from 1000+ employees to a company of one. Loyalty stems...
Insiders
Last week, we were in Target looking at fall home decor when we a fellow shopper lamented that she was frustrated that Christmas had...
Business Marketing
When I was a little girl…a long, long time ago, I remember my daddy saying to me, “Remember who you are.” He never failed...
Housing News
In a recent conversation during the Virtual ReBarCamp, Joe Ferraro was talking about the future of real estate brokerages, which he thought would be...
Ethics
Yesterday I came across a tweet from the infamous Ian Watt of Vancouver. One of the coolest things about Watt is his willingness to...
Housing News
Help simplify your clients’ moves When your clients are moving out of your city or to your city and you don’t have a mover...
Green Live & Work
Laughter is the best assurance of good health I know. Last week I blogged about the outrageous comments often heard in real estate. Well,...
RE Moments
How many times have you heard that message and never received a return call? Do you return your calls? Some days it’s difficult to...
How to
Well, are you? Do you like customer service? (go ahead and say yes…) Do you use a lockbox on your listings? The two are...
Business Marketing
My reminder A recent experience with my pediatrician has become a reminder about what service is and how one can create the infamous Raving...
Business Marketing
Do You Know Ze’ Monkey? Are you familiar with The 100th Monkey Effect? The notion that you and I, yours, mine and humankind, we are...
Business Marketing
My Supersonic Googling Skills They have me over a barrel, and I just hate it when that happens. My lead-ins tend toward the long...
Highlights
Somebody Screwed Up.. Last week I wrote about talking at your clients rather than with them. Listening to them and being engaged in the...
How to
Communicating Copy Cat Hopefully when interacting with people there is a natural connection and one that is easily established without any thoughts about it....
Social Media
What They Want Give the customer what they want, and BE NICE about it. As I stood in line at the local coffee shop...
Opinion Editorials
Business News
