Opinion Editorials Study: No one wants to deal with customer service reps anymore (BUSINESS) Customer service isn't dying, it's just changing - is your company changing with it? Summer HugginsFebruary 5, 2019
Tech News Mia is the voice controlled AI that makes meetings work (TECH NEWS) Mia is a voice activated assistant that sits in on meetings and helps to make sure that they're productive and efficient. Helen IriasMay 26, 2017
Business News Free video series to help you ace your next job interview (BUSINESS NEWS) Behavioral investigator, Van Edwards, gives you everything you need to know about nailing your next interview. Natalie BradfordApril 13, 2017
Opinion Editorials How brands fail at customer service [editorial] Just as many companies have switched to overseas production and lower quality materials, customer relations has also taken a hit. Customer service has fallen... Megan NoelMarch 16, 2016