image source: condodomain.com
Snatched from comments in this article: The First & Second Moments of Consumer Delight
We agree that the statement about how traditional brokerages maintain high commissions is over-broad and unnecessary. We will change it in our next release, due out at the end of February.
Having said that, we are still opposed to broker-sponsored rules that govern how Redfin and others display listings that don’t pay a commission. It seems possible to oppose such rules without personally insulting anyone. And it is undeniable that if the large brokerages opposed these rules, they wouldn’t exist. But folks like you who do oppose these rules feel unjustly tarnished by such a general statement about traditional brokerages, which is why we will change it.
We would also note that we have never called anyone unethical or greedy, though we do feel that commissions paid by the seller create unwelcome conflicts of interest between buyers’ agents and their clients.
I think that the realities are setting in that finding more likenesses between traditional and online models his goals may be reached more quickly and more easialy.
Are there commonalities? I’m willing to listen, are you? Or has the damage already been done…