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Corner Bakery forbids photography inside their restaurants, “it’s policy”

(Social Media) Try pulling out your phone in a Corner Bakery today and you’ll get aggressive employees yelling at you to stop. Is this rule good or bad for a brand?



corner bakery cafe

Corner Bakery prohibits photography, be careful with your phone

While most companies beg their patrons to snap shots of their products, staff, or services, the restaurant chain Corner Bakery feels the opposite, in fact, their staff will yell at you from across the building, chastising you for taking any photographs.

At the Corner Bakery in Fort Worth, Texas, Benn Rosales, the CEO of The American Genius took his family for a quick breakfast and was shooting the following image when a male employee raised his voice, “you can’t take pictures in here.”

Rosales continued, as he asked the employee, “don’t you want me to tweet and share with the world my experience? Do you not want me to publicly celebrate my visit to your restaurant?”

“It’s the rules!” the employee insisted.

Rosales, along with his wife and daughter (who is recovering from surgery and using a scooter for mobility) were on their way out and chose to leave without confrontation, but the employee was still angrily yelling upon their exit.

corner bakery cafe

This policy is “operationally destructive”

“As a publisher, I can tell you that this is operationally destructive to a company’s public relations efforts,” Rosales asserted. “To allow someone to enjoy your restaurant and want to tell people about service, food quality, or ambiance of the restaurant, such a policy would make that impossible.”

This particular location is not in a boring strip mall, rather in Fort Worth’s beautiful historic district where Rosales was on vacation with his family and had just finished a meal while discussing the historical buildings in the area.

Rosales concluded, “I was preparing to share photos of a sentimental breakfast, having visited this location on every Fort Worth visit I’ve taken with my family. Just like any other picture snapping patron, my intention was simply to share a positive experience with our many followers, but an aggressive employee turned a lovely family moment into a confrontation, and converted a positive experience into a negative (and public) experience.”

Is it legal?

While businesses have the right to restrict photography on their private property, it is legal to take images of the exterior of any commercial building, and for brands that restrict photography, it is standard to have those policies clearly stated in the building, particularly before entry – for example, entering a tech company office like Google, you sign a form at the door that as a visitor, you will not take or share any photos.

The social media experts weigh in

“That’s decided anti-social,” social media expert, Fran Stephenson, Principal at Step In Communication tells us. “In this environment of ratings and reviews, the potential for a shared picture online can be a positive force for a business. I see no downside, but there are some businesses who still don’t believe in the power of a solid online presence.”

“If there is a no-pictures policy, then it should be, at a minimum, written down, and also posted. Beyond being a baseless and idiotic claim, it is self-defeating,” said Mark Story, Social Media Lead at the National Cancer Institute. “What if you tagged the Corner Bakery in a post and have hundreds or thousands of friends? What if you wrote about how great their muffins are in your popular and well publication? Instead, whomever said this to you dug their own online grave.”

Other experts had more harsh criticism, but there is a consensus against this policy – we could not find one expert that agreed with Corner Bakery’s position on the matter.

Unfortunate and misguided

At last search, there are thousands of user-generated photos online that have been taken inside of this Corner Bakery and posted online, and Rosales had seen photos on Yelp before entering, saw no notice that photography was not allowed, and opined that this policy is unfortunate and misguided.

There is no mention on the company site that photography is forbidden, and we have reached out to Corner Bakery for comment on this policy.

All images in this story were taken by Rosales and do not appear elsewhere online.

Marti Trewe reports on business and technology news, chasing his passion for helping entrepreneurs and small businesses to stay well informed in the fast paced 140-character world. Marti rarely sleeps and thrives on reader news tips, especially about startups and big moves in leadership.

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  1. Michael Bray

    March 15, 2015 at 10:47 am

    What an unfortunate circumstance! As a real estate professional I often take clients to one of our several neighborhood locations after a day of showing houses for a fantastic cup of coffee and slice of their to-die-for crumb cake. Quite often we will take a photo to add to our tour of homes and neighborhoods. While we have not experienced the same treatment it would be highly embarrasing and I am not sure we would handle it with the same grace you showed.

    I too have reached out to their corporate offices to get a clarification of their policy. Hopefully yours was an isolated incident and not a misguided policy. Until I get a satisfactory answer, I guess I am going to miss that crumb cake!

  2. Pingback: Photography Forbidden in the Corner Bakery

  3. Maya Thomas

    March 15, 2015 at 12:31 pm

    I can relate! This happened to me at 7 Fish restaurant in Key West. I’m a real estate broker in Key West and I love to share all of the wonderful places to eat and things to see and do on social media so that our island guests can plan a really fun vacation. I was excited for an evening out with my husband. We both work a great deal and we both volunteer every day after work for 3 hours so we can never eat out during the week. We also volunteer for 4 hours on Saturdays. We live outside of the city so dinner in the city is a rare and special occasion. 7 Fish was so rude to us it ruin our experience, our evening and our dinner. 7 Fish also yelled at me about taking a picture. It was terrible. From that point on even the food wasn’t good. My good time was squashed. It seemed like the service took for ever and the food was mediocre, at best. When you’re posting pictures and interacting with your friends and their liking your pictures it adds an element of fun. Especially for us because we have zero personal life after work and volunteer activities.

  4. Debbie Saviano

    March 15, 2015 at 3:30 pm

    This is so timely Marti as I have had quite the opposite experience?
    I use the #CornerBakery as a Meeting place with Clients and even have #CornerMeetUps around the country when I travel.
    I too am a Fan of Social Media and so naturally, Post • Document • Tweet my Experiences.
    Each time I am in a Corner Bakery I am those who are with me are engaging on Social Media with plenty of pics flowing.
    Managers even take pictures with us.
    Corner Bakery shares my Tweets and my Pics and are highly Engaged ON LINE.
    Would be most interesting to get the “Official Reaction” from Home Office.
    Until then I will continue to “Share the Experiences”.

  5. Renae McBrian

    April 11, 2015 at 7:44 pm

    I think this is a store by store policy. All of the California stores allow (and encourage) photos in our stores. It’s good for business for word, pictures, comments, reviews, etc. to be spread via social media, and we are more than happy to snap pictures of guests. The only thing we DON’T allow (at least in the Westlake Village location) is taking pictures with celebrities, as it disturbs our business in general and the celebrities as people and customers.

  6. Mike

    May 13, 2015 at 10:18 am

    So 2 months after this, Corner Bakery is having a selfie contest to take a picture of you and your salad:

  7. Pingback: Agencies bundling professional photographers into travel packages - The American Genius

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(SOCIAL MEDIA) Most of us have a love/hate relationship with LinkedIn, but no matter your feelings, you should be the one who stands out in a crowd – here’s how.




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Let’s start with a three part list of what you MUST do, what you SHOULD do, and what you COULD do.

Here’s what you MUST DO (as in, do it now).

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Here’s what you SHOULD DO (Set aside some time at Starbucks and go do this in the next month).

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Here’s what you COULD DO (If you’re feeling dedicated, what you can do to give yourself an extra edge.)

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That’s a quick list to get started. So go start your LinkedIn makeover (and I’ll go do the same). Let’s get connected!

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(SOCIAL MEDIA NEWS) Increase your social media reach with this neat new free to use Instagram Stories widget for your company website or personal portfolio site.



instagram stories widget

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Well lucky you, Fastory recently released a free widget to add Instagram Stories directly to your site to feature your nifty marketing efforts on desktop. Even though mobile is still dominant with younger generations, desktop users need some love and access to Stories, too.

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Drive awareness and build loyalty by spreading the wonder of your Instagram Stories far and wide with the Stories Widget. Simply log in to Facebook to get the widget, then sync your Instagram Stories stream.

Next, all you have to do is copy the provided HTML code and paste it on your website. Hooray, now you have a widget that automatically updates your website with your latest Stories.

Keep in mind you’ll need an Instagram Business Account for this to work.

If you have more than one business Instagram linked to Facebook Pages, just select the one you want to use from the drop-down menu when getting the widget code.

You can continue that process to select multiple Instagram accounts and generate widget codes for each of them.

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All the Stories featured on your site also include a “follow us” button to encourage user engagement and gain you more followers.

Looking for help jazzing up your Instagram Stories? Fastory was originally created as an easy to use design platform to create and customize Stories.

Their mobile-first marketing suite offers drag & drop design featuring animated headlines crafted in Adobe After Effects, fonts from Google Web Fonts, and motion design.

Story creation and editing is collaborative with varying roles and levels of privileges. Plus, you can track visitors in real time to identify drop off points and areas for improvement. Contact Fastory for Story creation pricing information.

And on the free end of things, check out the Instagram Story Widget.

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Turns out the secret to brand success on Instagram is Stories

(SOCIAL MEDIA) Instagram is a marketing heaven, and Stories appear to be they key to success (even if they disappear in 24 hours). Let’s discuss.




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Stories also appear at the very top of a user’s feed – although we’re still not exactly sure how Instagram’s algorithms sort these posts.

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With social media platforms always changing their rules and algorithms, it’s getting harder and harder to reach new potential customers, especially without dishing out cash for paid or boosted ads. Stories is a great loophole that allows you to connect with your audience without paying for it.

Don’t get caught up thinking you have to make a high-production video. Short, rough-cut, unpolished videos work great for Stories and give your audience a behind-the-scenes view of your business. Stories can be utilized to tell the story of your brand. And you can even add a poll to your story to increase engagement. For example, Red Bull asks viewers which picture they should post next, keeping the user engaged and clicking.

Social media platforms are always changing, but your business can get an edge over your competitors by staying up-to-date with new formats and features.

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