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How Facebook is pushing businesses into the arms of Google+

(Social Media) Facebook has made changes to their algorithm, but most businesses still have no idea why their Page is failing, and how Facebook could be positioning G+ to win.

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Facebook is changing their algorithm

Last month, Facebook announced changes to their algorithm in what they called an effort to improve news feeds, surfacing “higher quality” content to users that they are more likely to click on based on their current behavior on the site.

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This means that meme photos will be diminished in value along with overly shared links, as Facebook deems those to be lower in quality, and they will begin promoting news articles to users, stating that their research shows people enjoy coming across them more than they do pictures of landscapes with inspirational quotes, or shots of cats with silly phrases. They will begin displaying “relevant” articles underneath links in the news feed that readers have recently opened, with the idea that this will expose them to something else of interest.

But the truly important part: organic reach

Facebook also admitted that organic reach of Pages is dropping, so even though 6,500 people have indicated that they like your company and want to receive your updates on their news feed, the social media giant is surfacing Page content in news feeds less so they can charge for you to reach the customers you’ve already won over as fans.

They blatantly stated last month that that paid advertising is the best way to increase visibility, noting, “As the dynamic nature of News Feed continues to follow people’s patterns of sharing, Page owners should continue using the most effective strategy to reach the right people: a combination of engaging Page posts and advertising to promote your message more broadly. Advertising lets Pages reach the fans they already have and find new customers as well.”

Some took this as a confession from Facebook that they are reducing the organic reach of Facebook page posts so they can suck money out of companies in the form of advertising, while others assert it is not a conscious effort, rather an acknowledgement that Facebook is getting noisier and to cut through the noise, brands must be engaging and may have to pony up to increase visibility.

Facebook says they expect this trend to continue, and we’ve seen it first hand in our own pages, regardless of the type of content shared. The video above is one of the best explanations of why this is a crock, and why we think that Facebook could be pushing business users straight into the arms of Google+.

The American Genius is news, insights, tools, and inspiration for business owners and professionals. AG condenses information on technology, business, social media, startups, economics and more, so you don’t have to.

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4 Comments

4 Comments

  1. Matt

    January 16, 2014 at 10:25 am

    Yeah, it sucks to spend a lot of time and money building a fan base and having to pay to reach them. But… The reach that page posts get is extremely dependent on the engagement level of the people who have viewed it. If it is getting liked or commented on a lot it will reach a much higher percentage of your followers. For example if make a post that’s not very engaging and gets only a handful of likes it will be displayed to only about 10% of my followers or less. If I make one that is engaging and is being liked by a large number of the followers that viewed it (5%+ of all viewers) and is receiving comments, it will reach nearly the entire available page audience.

  2. Erin Round

    January 16, 2014 at 2:21 pm

    Thanks for the vid! it put all of my scattered thoughts into a nice video package 🙂 I work in real estate and keep telling new agents [and seasoned ones!] start using Google+, build yourself up which goes without saying for YouTube, Gmail, etc.. I don’t think anyone is too shocked with the direction FB has gone.

  3. Maris Munkevics

    January 17, 2014 at 1:41 am

    Facebook is pushing business pages into arms of Google+, however, Facebook still need to think how to push personal users towards Google. When this happens, the circle will be completed, lol.

  4. Leaf Mother

    May 13, 2016 at 9:39 pm

    Actually all G+ needs to do is absolutely nothing, and eventually they will get most of Facebook’s SME market, which in turn will lead to these businesses promoting their G+ pages and thus attracting ordinary users to G+, and the migration will happen. Facebook’s greed will be their undoing. If G+ however implements a similar system of “double dipping” (akin to Fb making you pay for page likes, and then yet again to reach those likes), then G+ will be throwing away this potential migration to its platform.

    Whilst it might seem common sense for G+ to do nothing, let’s remember that big corporates make mind numbingly bewildering decisions all the time. Just look at how FB still hasn’t backtracked on its double dipping – to any outsider we can see from a million miles away this will backfire, and yet they can’t. If G+ doesn’t implement too many new “exciting changes” it will flourish. They just have to sit by now and wait.

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Social Media

Instagram makes IGTV videos more accessible with automatic closed captions

(SOCIAL MEDIA) This new feature for Instagram opens avenues for viewers who don’t or can’t use audio on IGTV videos, creating more accessibility for all.

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Instagram live being recorded will now feature auto captions.

In an effort to expand accessibility efforts, IGTV videos on Instagram will now include an auto captions option. While its parent company, Facebook, has included auto captions on uploaded videos since 2017, this new-for-Instagram feature is expected to widen audience viewership and increase potential viewing by those who prefer watching sans-audio.

In a statement by Facebook, the company states: “While there is no shortage of information, not everyone can access it. It needs to be available to the hundreds of millions of people in the world who are deaf or hard of hearing. According to the World Health Organization, over 5% of the world’s population – or 466 million people – have disabling hearing loss, and that is projected to increase to over 900 million by 2050.”

Current events have made the need for auto captions even more critical for inclusion. “The rapid spread of the COVID-19 pandemic caused a spike in both the supply and demand of public health information. Several local and state governments, that were accustomed to holding live press conferences but didn’t have the resources, staff or technology to record, stream, and caption their live events, turned to Facebook Live. Several governments also discovered that video captioning was not just a nice-to-have, but imperative, especially in the absence of available sign language interpreters,” states the company.

Currently, Facebook provides auto captions for videos in 16 languages and has announced that Instagram’s IGTV will have access to the same features. The caption accuracy is determined by the video’s audio quality, although AI technology is constantly improving in both precision and speed.

Additionally, branded content ads are likely to see an increase in consumer interaction. Recently published data by Facebook shows ads visually designed for watching with the sound off have 48% more relevance to viewers and a 42% higher purchase intent. As auto captions normalize across social media, users can expect ad content to utilize this feature to the fullest.

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New tool organizes your Reddit feed (and makes it actually usable)

(Social Media) Reddit’s UI hasn’t always been super intuitive. ‘Deck for Reddit’ organizes your feed into themed columns, making it way more user-friendly.

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Deck for Reddit on display on laptop on desk.

Love it or hate it, the mass collection of forums on Reddit have some form of content for everyone. The simple UX design places content straight down the middle of the screen and the infinite scrolling feature allows you to view a limitless amount of content from cute puppy images to cringe-worthy videos. However, its simplicity isn’t very practical, and is something that I think should be voted down.

Yes, Reddit has come a long way from its previous text-heavy form, but there is still a lot to improve on. Charles Yang, a frustrated Reddit user, has created a web app that could change all that: Deck for Reddit, a desktop optimized, alternative way to browse your favorite forums.

“I built it to show as much content as possible at a glance, while respecting your screen real-estate,” writes Yang.

Currently, the web app is in open beta. With a very similar experience to Tweetdeck, this Reddit tool seems to hold some promise.

On the far left side of the website, there is a list of icons with all the subreddits you’ve subscribed to. Clicking on an icon will take you directly to that subreddit column. This is very convenient for users with a bunch of subscriptions. Additionally, by making several subreddits visible on the screen all at once, Yang succeeds in his goal of taking advantage of the vast empty white space that Reddit failed to use.

From this display, you can click on a post, and it instantly expands to show all the comments. Hit the back button, and the post collapses. Now, you are back to seeing all the posts related to that subreddit. And at the top of each subreddit, you can easily sort the content by what’s new, popular, and trendy. Engagement has never felt easier.

Along with everything else, this extension also adds another great feature in setting customizations. The theme can be switched from light to dark mode. Fonts, text size, and even the shape of the subreddit icons can all be adjusted. Preferences can be changed to hide viewed submissions and reduce animation motion. And if you’re slacking off at work or want to chill, you can set it to hide NSFW content.

Overall, Deck for Reddit makes the user experience smooth sailing, and it truly makes Reddit the “front page of the internet.”

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Instagram now lets you create and share fundraisers

(SOCIAL MEDIA) If you’ve been wanting to start a fundraiser for something you care about, Instagram’s new feature lets you do just that. Go check it out!

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Instagram Fundraiser

Instagram announced last week that it has launched a test for a Personal Fundraiser tool on its platform. The feature will allow users to start their own fundraiser if it complies with guidelines or choose an existing cause to support. The launch began in some US, UK, and Ireland markets and is available on Android and iOS.

In its announcement, the company confirmed that since January, more than $100 million has been raised for COVID-19 across Facebook and Instagram (also owned by Facebook), citing that donations on Instagram have doubled in the US in the past 30 days. The announcement said, “from people raising money to buy medical equipment for Black Lives Matter protesters, rebuilding Black-owned small businesses affected by COVID-19 and funding educational resources related to racial justice, people are eager to mobilize around causes they care about.”

Personal Fundraisers are short-term and meant to serve time-sensitive causes, with the initial duration lasting 30 days with the option to extend for an additional 30 days. Users must be 18 to create a fundraiser and have a designated bank account in which funds can be deposited. Donations will be processed through Facebook Pay, which also powers Instagram’s new shopping features. The platform covers fees for non-profits, but not for Personal Fundraisers. Donors can choose to keep their information hidden from the public, but organizers will be able to see user names and donation amounts.

To start a Personal Fundraiser, users with access to the feature can tap “Edit Profile”, “Add Fundraiser”, followed by “Raise Money”. They can then choose a photo, select the fundraiser category, and write out a story to encourage donations. When approved, users will be able to raise funds.

Instagram says it will expand the number of users who have access to this feature in the months ahead, as well as give users access to share fundraisers both in their Feed and within Stories. Fundraising features already offered by the company include Donation Stickers for Stories and a Live Donations feature for live streams.

This feature is similar to the fundraising feature already available on Facebook, Instagram’s parent company.

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