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Dakota is like Uber for tech support

Dakota is on the verge of launching a tech support tool that puts you in touch with an expert live – no driving, no huge expense, just quick and meaningful help.

Everything breaks at the worst times

Have you ever been under deadline when something on your computer goes haywire? A virus, a malfunctioning email, nonresponsive programs, and anything else you can imagine is an absolute nightmare at the most inopportune times. What’s even worse, who do you turn to for help? Aside from rebooting, praying, and performing a rain dance, there’s not many viable options if your computer decides to fail you at 3am. Until now.

The developers of Dakota have created a platform to connect us clueless tech users with specialized tech professionals to receive real-time support. No matter the problem, no matter the time, users can access an expert that will fix the problem in minutes. You start by telling them the issue at hand, and Dakota will match you with an available tech. Once matched, a live session with your expert will begin and your problem solving will commence.

Why not just take your computer to the Geek Squad?

Dakota reports customers on average save $100 over traditional outlets. Nice. You also don’t need to waste time with appointments, or gas to leave your house. Convenience wins again.

How do you know they are actually qualified professionals, and not some customer service rep reading from a script? They guarantee an in-depth vetting process for each employee, to ensure they always have the cream of the crop.

It’s lind of like Uber for technology support: when you need it you got it. Actually I take that back, not kind of like Uber, but exactly like Uber for tech support.

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Dakota is a win-win for all

Not only is Dakota for clueless tech users, but it is a way for professional tech experts to make money on the side and help when they can, just like an Uber driver. The platform makes it extremely easy for an expert to select and track jobs, while receiving compensation. So if you’re a tech support genius, you never have to go far to find clients.

Dakota is a win for tech users and tech professionals, offering ease and convenience to both. It’s one more brilliant way to provide the growing demand of “on-demand” service Uber is so popular for. If you’d like to be involved, as either a user, or employee you’ll have to wait a bit longer until it is released, but they’re building their waitlist now.


Written By

Lauren Flanigan is a Staff Writer at The American Genius, hailing from the windy hills of Cincinnati, with a degree in Marketing from the University of Cincinnati. She has escaped the hills, and currently resides in Atlanta, where you can almost always find her camping at a Starbucks strategizing on how to take over the world.

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