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How to stop your smart tv (and outsiders) from spying on you

(TECH NEWS) What to do if you buy a Smart TV but don’t want outsiders using it to spy on you.

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smart tv remote cable

Wolf in sheep’s clothing

So, there’s probably a spy in your house. I mean, I’m not certain. I don’t have, like, a personal army of silverfish up in your pad, feeding me your secrets… that you know of.

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No, I’m afraid, as is so often the case among spies, a friend has turned on you.

Your home television; that big warm rectangle of post-work bliss is also probably the biggest, most emphatically unlocked door in your digital house.

Feels like a betrayal, doesn’t it? That shiny plastic jerk has been the centerpiece of American home life since Howdy Doody and Milton Berle. Seriously. The first successful American television, this sexy beast, hit the market in 1946, a good 70 years ago. People are dying of old age who have never lived in a house without a TV.

Why now? Why this treachery, old friend?

Because, it says, as it tears one of those plastic-like Mission Impossible Tom Cruise masks off, it’s not your friend at all. That’s no television!

It’s a very big, very dumb smartphone.

Not completely screwed

Not always, of course. If your set still looks a pizza oven rather than a pizza box, feel free to go about your business. You’re done here. CRT is the way to be.

But for most of us televising in the current century, our TVs are at least a little “smart.” In this context, that just means they send and receive digital information.

Short of digitally or physically disabling that functionality, you are not in control of what information your TV is or is not sharing, or with whom.

At the risk of editorializing, that sucks.

Thankfully, some worthy geeks have addressed themselves to the problem. Their results boil down to two solutions, both slightly less demanding than your previous best option, which was tearing every single thing out of your TV that was engineered later than Sputnik and resigning yourself to a Netflix-less life.

1. The Gentle Lobotomy

This one’s a bit of a cheat, because it does involve turning off the smart features of your Smart TV. It’s only a bit of a cheat, though, because then you just replace those features with another thing that provides most of the same features through a different service: one built by people who both (a) know and (b) care about data security.

My own Amazon Fire stick has served me nobly in that respect for years, but several other solutions exist.

As a datasec solution, a properly branded dongle is particularly useful to people already invested in compatible services.

For example, if you use Chrome and/or Drive and/or Gmail, at the risk of simultaneously bumming you out and stating the obvious, Google already knows everything about you worth knowing.

Good news, though! Google’s good at security, and they have a serious, market-driven reason to guarantee yours: no point knowing all your darkest secrets if everyone else does too. Get yourself a Chromecast and app yourself silly. Likewise, if you’re a Think Different type of techie, silhouette-dance yourself up an Apple TV. The cost isn’t egregious, and the comfort factor is substantial.

2. The “Daisy, Daisy” approach

This is for the hands-on crowd. If you’ve made your smart TV a serious part of your life, one of the aforementioned preloaded dongles may present too many compatibility or processing issues to serve. If that’s the case, your best option is to dig down into Settings (or your TV’s equivalent), work through the apps that have any information you’d rather not share with Putin, 4chan, or both, and deactivate their information sharing protocols.

That will cut into their usability, but at least your info will be safe.

The ugly fact is that “smart” TVs are the perfect instance of what smart people were warning consumers about back when we all got into always-on connectivity and the Internet of Things. At best, they’re machines possessed of enormous power and no responsibility. That breaks the Uncle Ben rule, and whenever you break the Uncle Ben rule, Spider-Man sheds a single tear.

At worst?

This. This is at worst. This is your TV literally peering into your house and sharing what it sees and hears with whomever has the functionality to make it do so. It was the CIA that time.

Next time?

Be skeptical

There are still some commonsense solutions, as listed above. That said, this was an unbelievable failure of responsibility on the part of the makers and sellers of the tech, and a culpable act of ignorance on the part of, well, us. The above should, if you’re lucky, keep the entire Internet from looking on in wonder as you down a half gallon of butter pecan without a spoon, six episodes deep into Great British Bake-Off.

But it’s all short term. These exploits exist because people want them, and the only way they get closed is if other people want them harder.

If it has a camera or a microphone or gets to know anything you’d rather every single other person didn’t, you need to buy on the basis that it secures that information.

That’s the Internet of Things the hard way. It’s incredibly convenient. It’s also things, and at the risk of getting unduly dark, things don’t care who they hurt.

#smarttviswatchingyou

Matt Salter is a writer and former fundraising and communications officer for nonprofit organizations, including Volunteers of America and PICO National Network. He’s excited to put his knowledge of fundraising, marketing, and all things digital to work for your reading enjoyment. When not writing about himself in the third person, Matt enjoys horror movies and tabletop gaming, and can usually be found somewhere in the DFW Metroplex with WiFi and a good all-day breakfast.

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Tech News

Want to save snippets of a Zoom meeting? Listener makes it possible!

(TECHNOLOGY) Listener lets you screenshot or bookmark important sections of live meetings, as well as curate a playlist of snippets, to share or playback.

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Listener for Zoom tool landing page on laptop.

We live in a very computer-mediated world where the bulk of communication is done virtually. Many of us spend a great deal of time – whether for work or pleasure – on video calls connecting with people that we’re unable to meet with in person.

Zoom became the unofficial mascot for the pandemic and has shown no signs of going anywhere. So naturally, people are looking for ways to put this to even more of an advantage – like by creating messaging extensions to utilize in lieu of live meetings.

Now the folks behind Listener are getting in on the action by creating Listener for Zoom.

The new tool allows users to bookmark important moments of Zoom calls in real-time and easily turn long recordings into bite-sized video clips.

As founder Nishith Shah puts it, “Zoom meetings just got more productive!”

Listener allows users to do a myriad of things, including live bookmarking to create short video clips; ability to transcribe your entire meeting; edit video clips by using transcripts instead of struggling with video editing tools; share video highlights with your team; create playlists from video highlights across different Zoom meetings to tell powerful stories; use projects to organize your meetings and playlists.

Founders say that Listener is designed for pretty much anyone who uses Zoom. In early testing, the founders found that it is especially helpful for product managers and UX researchers who do customer interviews.

They also reported that early-stage founders have been using Listener to add powerful customer videos to their investor pitch decks. It is also helpful for recruiters and hiring managers who search transcripts across hundreds of hiring interviews to remember who said what and to pass on important clips to other people in the interview process.

The tool is also beneficial for teams and hiring, as customer success and sales teams create a knowledge base with Listener to train and onboard new employees. They also use it to pass on customer feedback to the product teams.

This could also be great for clipping video elements that are appropriate for social media use.

On January 11, 2022, Listener was awarded #3 Product of the Day on Product Hunt.

Listener for Zoom is free while in Beta. The tool works only with licensed (paid) Zoom accounts.

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Opinion Editorials

Job listings are popping up left and right, so what exactly *is* UX writing?

(EDITORIAL) While UX writing is not technically new, it is seemingly becoming more and more prevalent. The job titles are everywhere, so what is it?

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UX writing

The work of a UX writer is something you come across every day. Whether you’re hailing an Uber or browsing Spotify for that one Drake song, your overall user experience is affected by the words you read at each touchpoint.

A UX writer facilitates a smooth interaction between user and product at each of these touchpoints through carefully chosen words.

Some of the most common touchpoints these writers work on are interface copy, emails, and notifications. It doesn’t sound like the most thrilling stuff, but imagine using your favorite apps without all the thoughtful confirmation messages we take for granted. Take Eat24’s food delivery app, instead of a boring loading visual, users get a witty message like “smoking salmon” or “slurping noodles.”

Eat24’s app has UX writing that works because it’s engaging.

Xfinity’s mobile app provides a pleasant user experience by being intuitive. Shows that are available on your phone are clearly labeled under “Available Out of Home.” I’m bummed that Law & Order: SVU isn’t available, but thanks to thoughtful UX writing at least I knew that sad fact ahead of time.

Regardless of where you find these writer’s work, there are three traits an effective UX writer must-have. Excellent communication skills are a must. The ability to empathize with the user is on almost every job post. But from my own experience working with UX teams, I’d argue for the ability to advocate as the most important skill.

UX writers may have a very specialized mission, but they typically work within a greater user experience design team. In larger companies, some UX writers even work with a smaller team of fellow writers. Decisions aren’t made in isolation. You can be the wittiest writer, with a design decision based on obsessive user research, but if you can’t advocate for those decisions then what’s the point?

I mentioned several soft skills, but that doesn’t mean aspiring UX writers can’t benefit from developing a few specific tech skills. While the field doesn’t require a background in web development, UX writers often collaborate with engineering teams. Learning some basic web development principles such as responsive design can help writers create a better user experience across all devices. In a world of rapid prototyping, I’d also suggest learning a few prototyping apps. Several are free to try and super intuitive.

Now that the UX in front of the writer no longer intimidates you, go check out ADJ, The American Genius’ Facebook Group for Austin digital job seekers and employers. User-centric design isn’t going anywhere and with everyone getting into the automation game, you can expect even more opportunities in UX writing.

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Tech News

How Apple is trying to combat the AirTag backlash (hint – its not working)

(TECHNOLOGY) Apple’s weak-kneed attempts at fixing their AirTags issues aren’t working. They can be placed on anything (or anyone), and it is detrimental.

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Apple airtag being held between two fingers.

A few weeks ago, I wrote up an article on how the Apple AirTag can be used to stalk and track people, and now it’s happening. Unfortunately, not all stalkers have the same glamour as Joe from the hit series You.

Engadget reported that model, Brooks Nader, says someone used an AirTag to track her. Per her account, she didn’t receive the notification until she was walking home, alone, at night. If that’s not scary enough, now imagine she was an android user. The only way for her to know someone was tracking her would be if she had installed the Tracker Detect app.

As stated by TechCrunch, “Apple has made its own post-launch efforts to tighten up how AirTags that don’t belong to a certain user can be detected, but these notifications have proven buggy and have often waited far too long to alert users. Add in the fact that Apple has seemed to treat Android integration as an afterthought, not a necessary partnership in order to ship a device like this, and Apple’s incompetence looks a bit more severe.”

The app itself, which was released on December 11, 2021, is getting a lot of negative feedback. One issue is that to see if you’re being tracked you have to manually scan to find the AirTag. How often and when you do that is up to the user. Whereas with the Apple Find My app, it alerts you automatically without the user having to scan anything. It’s not perfect, however. It’s buggy and can take hours to notify the user that an AirTag is tracking them. However, it’s still better than the android app.

Another dreadful scenario that hasn’t been factored in this equation is children. Not all kids have devices, much less Apple devices, nor should they necessarily, but if someone was going to track them, they would be easy targets.

Apple, for the love of all that’s decent, pull AirTags and reconsider how they function. Examine the ways an AirTag could be used without using the mesh network of all iPhone users so that it doesn’t continue to emit a location or, I don’t know, give up. If it doesn’t mean anything to you to risk other’s lives with this product then consider the possible dangerous consequences as a reflection on Apple.

Contrary to popular belief, not all publicity is good publicity.

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