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Top 10 worst traffic cities in America

Whether considering a move or locating your business, your own traffic situation and that of employees can make a tremendous impact on decision making. Americans lose a tremendous amount of time sitting in traffic, a new study shows.

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Worst traffic jams in the nation

There are some cities that are famous for having horrible traffic, for having massive crowding, and general congestion, but other cities have landed on the Top 10 worst traffic cities that are more surprising. Los Angeles tops the list after falling behind Honolulu in the previous year, which INRIX says in their Traffic Scorecard Annual Report is in part to the area gaining 90,000 jobs in February 2013, the fastest annual growth since the recession began.

The company reports that congestion fell nationally for two years, rising again in 2013. In the first quarter of 2013, congestion is up 4.0 percent compared to 2012 which INIX says is a sign of an improving economy.

“Fears over recurring fiscal deadlines and ongoing debt issues last year likely fueled declines in traffic congestion, with businesses and consumers alike taking a ‘wait and see’ approach,” said Bryan Mistele, INRIX president and chief executive officer. “While bad news for drivers, the gains we’ve seen in the U.S. and a few countries in Europe in 2013 are cause for some optimism about the direction of the economy.”

10 worst traffic cities

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traffic congestion

Most congested freeways in America

  1. The Cross Bronx Expy (New York: I-95 SB) – Drivers on New York’s worst highway waste over six days each year in traffic.
  2. The San Diego Fwy (L.A.: I-405 SB) – Consistently jammed in both directions, the 405 is LA’s worst freeway; the 8.1-mile stretch leading to Mullholland Dr. takes drivers over 50 minutes on Tuesday mornings – the worst day and time of the week.
  3. The Van Wyck Expy (New York: I-678 SB) – On Thursdays between 4-5 p.m., drivers crawl at 10 mph, and it takes nearly 40 minutes to travel 6 miles.
  4. The Santa Monica Fwy (L.A.: I-10 EB) – It can take drivers up to over an hour (63 min) to navigate the 15-mile stretch from Lincoln Blvd. to Alameda.
  5. The Riverside Fwy (L.A.: CA-91 EB) – Drivers waste approximately six days per year in gridlock on this road.
  6. The Long Island Expy (New York: I-495 EB) – New Yorkers waste more than a half hour per day on the evening commute in traffic on the L.I.E.
  7. Brooklyn Queens Expy (New York: I-278 WB) – It takes approximately an hour to go 10 miles on this highway during the Tuesday evening commute.
  8. San Diego Fwy (L.A.: I-405 NB) –A 13-mile stretch up to Getty Center Drive takes 40 minutes at a crawl of 20 mph.
  9. The Dan Ryan/Kennedy Expy (Chicago: I-90/I-94 WB) – Chicago commuters waste approximately one work week (5 days) every year in traffic on this popular road to O’Hare Airport.
  10. The Santa Ana/Golden St. Fwy (L.A. I-5 SB) – An 18-minute trip on this 17-mile stretch takes almost 50 minutes on weekday afternoons

Additionally, the Scorecard uncovered several other interesting trends regarding national commute times during rush hour. According to INRIX, the worst times to be on the roads in terms of delay are weekday mornings between 7-8 a.m. and weekday evenings between 4-5 p.m. The busiest morning commute hour is Tuesday from 8-9 a.m., and the busiest evening commute takes place on Friday from 5-6 p.m.

Marti Trewe reports on business and technology news, chasing his passion for helping entrepreneurs and small businesses to stay well informed in the fast paced 140-character world. Marti rarely sleeps and thrives on reader news tips, especially about startups and big moves in leadership.

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Big retailers are opting for refunds instead of returns

(BUSINESS NEWS) Due to increased shipping costs, big companies like Amazon and Walmart are opting to give out a refund rather than accepting small items returned.

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Package delivery people holding deliveries. Refund instead of returns are common now.

The holidays are over, and now some people are ready to return an item that didn’t quite work out or wasn’t on their Christmas list. Whatever the reason, some retailers are giving customers a refund and letting them keep the product, too.

When Vancouver, Washington resident, Lorie Anderson, tried returning makeup from Target and batteries from Walmart she had purchased online, the retailers told her she could keep or donate the products. “They were inexpensive, and it wouldn’t make much financial sense to return them by mail,” said Ms. Anderson, 38. “It’s a hassle to pack up the box and drop it at the post office or UPS. This was one less thing I had to worry about.”

Amazon.com Inc., Walmart Inc., and other companies are changing the way they handle returns this year, according to a report by The Wall Street Journal (WSJ). The companies are using artificial intelligence (AI) to weigh the costs of processing physical returns versus just issuing a refund and having customers keep the item.

For instance, if it costs more to ship an inexpensive or larger item than it is to refund the purchase price, companies are giving customers a refund and telling them to keep the products also. Due to an increase in online shopping, it makes sense for companies to change how they manage returns.

Locus Robotics chief executive Rick Faulk told the Journal that the biggest expense when it comes to processing returns is shipping costs. “Returning to a store is significantly cheaper because the retailer can save the freight, which can run 15% to 20% of the cost,” Faulk said.

But, returning products to physical stores isn’t something a lot of people are wanting to do. According to the return processing firm Narvar, online returns increased by 70% in 2020. With people still hunkered down because of the pandemic, changing how to handle returns is a good thing for companies to consider to reduce shipping expenses.

While it might be nice to keep the makeup or batteries for free, don’t expect to return that new PS5 and get to keep it for free, too. According to WSJ, a Walmart spokesperson said the company lets someone keep a refunded item only if the company doesn’t plan on reselling it. And, besides taking the economic costs into consideration, the companies look at the customer’s purchase history as well.

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Google workers have formed company’s first labor union

(BUSINESS NEWS) A number of Google employees have agreed to commit 1% of their salary to labor union dues to support employee activism and fight workplace discrimination.

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Google complex with human sized chessboard, where a labor union has been formed.

On Monday morning, Google workers announced that they have formed a union with the support of the Communications Workers of America (CWA), the largest communications and media labor union in the U.S.

The new union, Alphabet Workers Union (AWU) was organized in secret for about a year and formed to support employee activism, and fight discrimination and unfairness in the workplace.

“From fighting the ‘real names’ policy, to opposing Project Maven, to protesting the egregious, multi-million dollar payouts that have been given to executives who’ve committed sexual harassment, we’ve seen first-hand that Alphabet responds when we act collectively. Our new union provides a sustainable structure to ensure that our shared values as Alphabet employees are respected even after the headlines fade,” stated Program Manager Nicki Anselmo in a press release.

AWU is the first union in the company’s history, and it is open to all employees and contractors at any Alphabet company in the United States and Canada. The cost of membership is 1% of an employee’s total compensation, and the money collected will be used to fund the union organization.

In a response to the announcement, Google’s Director of People Operations, Kara Silverstein, said, “We’ve always worked hard to create a supportive and rewarding workplace for our workforce. Of course, our employees have protected labor rights that we support. But as we’ve always done, we’ll continue engaging directly with all our employees.”

Unlike other labor unions, the AWU is considered a “Minority Union”. This means it doesn’t need formal recognition from the National Labor Relations Board. However, it also means Alphabet can’t be forced to meet the union’s demands until a majority of employees support it.

So far, the number of members in the union represents a very small portion of Google’s workforce, but it’s growing every day. When the news of the union was first announced on Monday, roughly 230 employees made up the union. Less than 24 hours later, there were 400 employees in the union, and now that number jumped to over 500 employees.

Unions among Silicon Valley’s tech giants are rare, but labor activism is slowly picking up speed, especially with more workers speaking out and organizing.

“The Alphabet Workers Union will be the structure that ensures Google workers can actively push for real changes at the company, from the kinds of contracts Google accepts to employee classification to wage and compensation issues. All issues relevant to Google as a workplace will be the purview of the union and its members,” stated the AWU in a press release.

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Ticketmaster caught red-handed hacking, hit with major fines

(BUSINESS NEWS) Ticketmaster has agreed to pay $10 million to resolve criminal charges after hacking into a competitor’s network specifically to sabotage.

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Person open on hacking computer screen, typing on keyboard.

Live Nation’s Ticketmaster agreed to pay $10 million to resolve criminal charges after admitting to hacking into a competitor’s network and scheming to “choke off” the ticket seller company and “cut [victim company] off at the knees”.

Ticketmaster admitted hiring former employee, Stephen Mead, from startup rival CrowdSurge (which merged with Songkick) in 2013. In 2012, Mead signed a separation agreement to keep his previous company’s information confidential. When he joined Live Nation, Mead provided that confidential information to the former head of the Artist Services division, Zeeshan Zaidi, and other Ticketmaster employees. The hacking information shared with the company included usernames, passwords, data analytics, and other insider secrets.

“When employees walk out of one company and into another, it’s illegal for them to take proprietary information with them. Ticketmaster used stolen information to gain an advantage over its competition, and then promoted the employees who broke the law. This investigation is a perfect example of why these laws exist – to protect consumers from being cheated in what should be a fair market place,” said FBI Assistant Director-in-Charge Sweeney.

In January 2014, Mead gave a Ticketmaster executive multiple sets of login information to Toolboxes, the competitor’s password-protected app that provides real-time data about tickets sold through the company. Later, at an Artists Services Summit, Mead logged into a Toolbox and demonstrated the product to Live Nation and Ticketmaster employees. Information collected from the Toolboxes were used to “benchmark” Ticketmaster’s offerings against the competitor.

“Ticketmaster employees repeatedly – and illegally – accessed a competitor’s computers without authorization using stolen passwords to unlawfully collect business intelligence,” said Acting U.S. Attorney DuCharme in a statement. “Further, Ticketmaster’s employees brazenly held a division-wide ‘summit’ at which the stolen passwords were used to access the victim company’s computers, as if that were an appropriate business tactic.”

The hacking violations were first reported in 2017 when CrowdSurge sued Live Nation for antitrust violations. A spokesperson told The Verge, “Ticketmaster terminated both Zaidi and Mead in 2017, after their conduct came to light. Their actions violated our corporate policies and were inconsistent with our values. We are pleased that this matter is now resolved.”

To resolve the case, Ticketmaster will pay a $10 million criminal penalty, create a compliance and ethics program, and report to the United States Attorney’s Office annually during a three-year term. If the agreement is breached, Ticketmaster will be charged with: “One count of conspiracy to commit computer intrusions, one count of computer intrusion for commercial advantage, one count of computer intrusion in furtherance of fraud, one count of wire fraud conspiracy and one count of wire fraud.”

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