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JP Morgan Chase Loan Modification? FAIL!

FAILIf you haven’t already heard, David Lowman, Chief Executive Officer of the Global Mortgage business at JP Morgan Chase was on Capitol Hill Tuesday to answer questions before lawmakers.  Barney Frank asked him directly who homeowners could turn to if they felt that bank employees were not helping them to try and save their homes.  Anyone wanna guess what he said?

“Come To Me.” says David Lowman, chief executive for JPMorgan Chase

Well, Davie got what he asked for because little did he know that Neighborhood Assistance Corporation of America (NACA) had dozens of representatives and supporters in the audience.  Immediately after the hearing adjourned, one of the representatives from NACA presented Lowman with a 6-page document alleging his bank reneged on a pledge to help struggling homeowners.

You see, NACA is an advocacy group that, among other things, tries to help people get loan modifications successfully completed with their banks.  Chase signed up to participate in the NACA program, but decided to change their minds and drop out in December.

You would have thought that Lowman would have taken a minute to live up to his words, but unfortunately he decided to get out of the room as quickly as possible rather than stand behind the words he had spoken only moments earlier.

I don’t necessarily agree with all of NACA’s ideologies and methods of operation, but I’m proud of them for at least making the attempt to stand up for struggling homeowners and trying to force David Lowman to be true to his word.  At the end of the day, loan modifications are simply not profitable for banks, and Lowman was a model example of why people hate banks these days.  Who can blame them?

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Video of David Lowman testifying to Barney Frank and NACA confrontation:

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I'm a Realtor in Southern Maryland. I grew up surrounded by the RE business, spent time as an actor, worked as a theatrical designer and technician, and took the road less traveled before settling down in real estate. I run my own local market website at https://www.somdexpert.com and when I'm not at the office or meeting clients, I can usually be found doing volunteer work, playing with my 3 rescued shelter dogs (Help your local Humane Society!), or in the garage restoring antique cars.

23 Comments

23 Comments

  1. Mike

    April 15, 2010 at 8:06 am

    I have a freind that was finally able to close a home purchase with NACA. I could not beleive the stories that he was telling me about how unprofessional and clueless they are. It took him 6 months just to get approved. Then the fun really began. They constantly lost paper work, would not communicate, were smug, and overall, very unprofessional.
    Generally NACA loans money to low income families with bad credit, and there is no down payment, and they pay closing costs. It’s not much different than Ameridream and those other scams that put high risk people into homes that they otherwise could not afford. It sounds like 2003 all over again.
    BTW, my freind used NACA, only because after a divorce, he had no money left, and naturally the ex wife got the 2600 square foot home. He has excellent credit, and he felt like they almost held it against him.
    IMO, NACA has no right to throw stones.

  2. Missy

    April 15, 2010 at 8:37 am

    One word, FAIL.

  3. David F. Nelson

    April 24, 2010 at 3:41 pm

    I live in Torrance, California and have been working directly with Chase for almost a year to get a loan mod. I have a first mort. and an equity line. During the pit of the recession last year we could not keep our payments current. I did get a lower payment with a trial loan mod on the 2nd, but later learned that instead of giving me a break on the rate, they were charging me my old rate and just adding the overage onto my balance. The attempt at a mod on the 1st was a total farce. After spending around 30 hours gather info., running to Office Depot to make copies and send faxes, etc. they delayed responding to my many inquiries. After about two months I was told they lost my file and casually suggested I start over from the beginning. Which I did and after months and dozens of calls asking for the results of my application I had gotten nothing but the run around. By this time I was making my payments again and was only asking that they forgive me my missed months and bring the load current adding the missed payments onto the loan balance. Long story short after 9 months I got a letter saying my mod attempt had expired for lack of current info. and was told I would have to start again from the beginning.

  4. mike gennaro

    May 26, 2010 at 4:01 am

    the story is the same, lost paperwork and never able to speak with someone that could make a decision. they took a year to deny me and said i needed to get current get caught up on payment($22,000). they also reported me delinquent and ruined my credit making it difficult to refi. how do people like this sleep at night. i have hired an attorney and we will see were that goes.

  5. pamela McIntosh

    July 29, 2010 at 10:24 pm

    Yes the same thing happen to me the had me to pay for five months then told me i was denied and had to come up with about twenty tw thousand in thirty days im going to my lawyer and i worked therw hope too i dont know what to do

  6. francisco sanchez

    August 1, 2010 at 12:57 am

    I am passing for the same situation after 7 months the waiting for an answer to modify my loan, and failed… so we do not have the money to pay for the months that we owe and I don’t know what I should do to keep my house were we have lived for almost 10 years with 5 kids… please help me figure this problem out and reply at my email address.Thank You

  7. Gary Grazioso

    October 25, 2010 at 12:46 pm

    My story is very much the same as many mentioned here.
    My question is, or maybe even my suggestion is this:
    Can WE and or should we as a group of loan holders with JP Morgan Chase file a class-action law-suit against these loan modification lying criminals?
    This is outrageous. We’re the good guys here; they’re the bad guys.
    We taxpayers have bailed out these corrupt banking institutions via (Tarp) and all we’ve gotten in return is unforefilled promises and lies.
    JP Morgan Chase dragged me through the mud for over a year and a half and at the end of it all they tell me I do not qualify for modification because they do not consider my circumstances to be a “HARDSHIP”.
    I had kidney failure. I was on kidney dialysis for three years before I finally got a new kidney. Along with kidney failure I had to have heart surgery because of complications of this disease… but JP Morgan Chase did not consider my circumstances to be a “HARDSHIP”. Are you kiddding me ? What do they call a hardship???
    After surgery It took a full year to get back on my feet and because of the banking system failures and the Wall Street bail-outs and the unemployment mess I was not able to find work throughout the entire year and a half falsehood modification process. I’m still looking for work. I’m presently three months behind on my mortgage and my property taxes are due. I have no idea how I am going to survive.
    J P Morgan Chase has destroyed my life. They have totally destroyed my credit.
    My life is filled with stress and uncertainty and someone (JP Morgan Chase) should pay for all the heartache and pain this monster bank created for ALL of US.
    We played by all their rules while all of that time we were being played by them.
    Please, there has to be someone out there that is willing to help us.
    Our government officials have betrayed us with nothing more then their lies while all of the time all they are interested in is OUR votes for their own political gains.
    People like Barney Frank and Christopher Dodd, a.k.a Fannie & Freddie became wealthy on our dime. They too lied to all of us.
    Now this very same criminal banking system is making money on our misfortune and our home foreclosures. This is not by chance. This is their plan. This is their corruption.
    They don’t want to bail us out. They want our homes. They want us to fail.
    All of our stories should be heard by “Truth-in-Lending” attorney’s who have the courage to stand up for what is right. It’s time for something to be done about this.
    Maybe there’s some still ONE honest attorney out there who could take our case to the Supreme Court.
    An entire transparent investigation needs to be performed via looking into the corrupt banks and crooked politicians who created this whole mess to begin with.
    Somebody, …. Please respond to this request.

    • Cindy

      September 21, 2011 at 3:10 pm

      I will happily try and get a class action suit filed! We have had the same exact story as all of these folks!
      Its a frustrating, JOKE!!

  8. Gary Grazioso

    October 25, 2010 at 12:59 pm

    What can be done about this ?
    Is there any help for us?

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