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Opinion Editorials

How does Move win by losing a top realtor.com exec?

(Editorial) Move, Inc. has lost two top executives, and most are calling this a win for their competitors, but perhaps this is their chance to get ahead again.

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errol samuelson

errol samuelson

Errol Samuelson joins the Zillow team

This afternoon, Zillow announced that former president of realtor.com and Chief Strategy Officer at Move, Inc. will be their new Chief Industry Development Officer to direct the company’s relations with the industry. This comes on the heels of Trulia announcing that John Whitney, the VP of ListHub (a Move company) to shore up their listing accuracy.

“I’m excited about joining Zillow because I believe the company is leading the real estate industry in innovation and serving consumer needs. Equally important, I believe the entire management team truly understands the essential role real estate professionals play, is committed to their success, and wants to create deeper, mutually beneficial partnerships with the industry,” said Samuelson. “We’re in the midst of an exciting era in real estate, and I look forward to working with Zillow and the real estate industry to ensure that Zillow is the absolute best partner it can be. My first priority will be to listen, and incorporate the industry’s feedback to evolve Zillow’s technology and partnership programs.”

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“We’re thrilled for Errol to join the Zillow family. We’ve long admired Errol for his leadership as well as his perspective and approach in advocating on behalf of the real estate industry to embrace and leverage evolving technology and times,” said Rascoff. “We place tremendous value on fostering great partnerships and building innovative products that support our industry partners, and Errol is the right person to lead this new role.”

Samuelson served as president of REALTOR.com® since February 2007 and was appointed Chief Strategy Officer of Move, Inc. in April 2013. Real estate trade publication Inman News named Samuelson among the 100 Most Influential Real Estate Leaders each of the years 2007 through 2013. He joined Move, Inc. in 2003, previously serving as president of Move subsidiary, Top Producer Systems. Prior to Move, he was director of real estate, mortgage banking, and law enforcement verticals at GTE Enterprise Solutions, and previously was director of sales, marketing and product management at MPR Teltech. Samuelson holds a bachelor’s in electronics engineering from Simon Fraser University.

How exactly is this a win for realtor.com?

Losing Samuelson to Zillow and Whitney to Trulia is being praised as wins for realtor.com competitors, but this could actually be a huge win if realtor.com takes advantage of the opportunity to bring in new blood. They’re headquartered in Silicon Valley and could tap into some of the top tech talent in the world. They’ve struggled to innovate, and it is unclear whether that is because of their hands being more tied than their competitors, their strategy, or their customers rejecting innovation (or a combination of all three).

Realtor.com has the chance to revitalize their entire company, and shedding the weight may end up boosting their stock prices, if they don’t take for granted that this is a huge opportunity. Maybe they’ll bring in some top talent from Facebook, Twitter, Square, or even YCombinator. The world is their oyster now that they have this chance to innovate and help bring their constituency into the 21st century to catch up with their internal ideas. Maybe this time, they’ll have someone in that role that can roll out products without offending most of the industry. For the sake of members of the National Association of Realtors, we sure hope so.

UPDATE 1: Move, Inc. has now announced that Curt Beardsley has been promoted to replace Samuelson.

UPDATE 2: Beardsley has followed in Samuelson’s footsteps, leaving days after publication of this story.

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12 Comments

12 Comments

  1. Sam DeBord, SeattleHome.com

    March 5, 2014 at 6:22 pm

    I appreciate that you sugar-coated this massive pill I’m trying to swallow. I hope you’re right. 😉

  2. Awesome news

    March 5, 2014 at 8:22 pm

    Good for realtor.com, Sammy was worthless, brought no value or influence from MOVE to the industry. Was lousy at communicating with members what ‘ideas’ he did have ‘sometimes’, and this is the right move for MOVE. Anyone else leaving move? Let us know, I bet you’re dead weight too. Snakes.

    What a joke – “I’m excited about joining Zillow because I believe the company is leading the real estate industry in innovation and serving consumer needs. Equally important, I believe the entire management team truly understands the essential role real estate professionals play, is committed to their success, and wants to create deeper, mutually beneficial partnerships with the industry,” said Samuelson. “We’re in the midst of an exciting era in real estate, and I look forward to working with Zillow and the real estate industry to ensure that Zillow is the absolute best partner it can be. My first priority will be to listen, and incorporate the industry’s feedback to evolve Zillow’s technology and partnership programs.”

    He wouldn’t know a new era if it rose like the sun from his ass. Good luck Zillow.

  3. Tammy Wiggins

    March 6, 2014 at 7:58 am

    I hope this does finally lead to new and exciting changes for Realtor.com. NAR should be leading the way in the technology it offers it’s members and protecting the interests of industry.

  4. Some Person

    March 7, 2014 at 5:24 pm

    Good move for Errol. There’s no question about that. What does this mean for Zillow and RealtorDOTcom? Who knows. We do know that Errol was not part of any team at Move and didn’t play well with others there. Is that because he wanted to do things that Move lacked the talent and vision to support or did he lack a real vision to be supported? Again, your guess is as good as mine. And I wouldn’t surprised if this was a mutual separation despite what Mr. Berkowitz’s statement echos. What does this mean for the dysfunctional world at Move, Inc? Probably nothing. Does it matter that your broken down car in the side yard just lost a wheel? Move and RealtorDOTcom came into the game with the upper hand and was much like AT&T in the wireless carrier world only to give it all away and become the Sprint or Blackberry of online real estate. Perhaps it’s time to rent a u-haul and fire sale whats left to a company that knows how to execute before you squander what remains.

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Opinion Editorials

How strong leaders use times of crises to improve their company’s future

(EDITORIAL) We’re months into the COVID-19 crisis, and some leaders are still fumbling through it, while others are quietly safeguarding their company’s future.

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strong leaders

Anthony J. Algmin is the Founder and CEO of Algmin Data Leadership, a company helping business and technology leaders transform their future with data, and author of a new book on data leadership. We asked for his insights on how a strong leader can see their teams, their companies, their people through this global pandemic (and other crises in the future). The following are his own words:

Managers sometimes forget that the people we lead have lives outside of the office. This is true always, but is amplified when a crisis like COVID-19 occurs. We need to remember that our job is to serve our teams, to help them be as aligned and productive as possible in the short and long terms.

Crises are exactly when we need to think about what they might be going through, and realize that the partnership we have with our employees is more than a transaction. If we’ve ever asked our people to make sacrifices, like working over a weekend without extra pay, we should be thinking first about how we can support them through the tough times. When we do right by people when they really need it, they will run through walls again for our organizations when things return to normal.

Let them know it’s okay to breathe and talk about it. In a situation like COVID-19 where everything is disrupted and people are now adjusting to things like working from home, it is naturally going to be difficult and frustrating.

The best advice is to encourage people to turn off the TV and stop frequently checking the news websites. As fast as news is happening, it will not make a difference in what we can control ourselves. Right now most of us know what our day will look like, and nothing that comes out in the news is going to materially change it. If we avoid the noisy inputs, we’ll be much better able to focus and get our brains to stop spinning on things we can’t control.

And this may be the only time I would advocate for more meetings. If you don’t have at least a daily standup with your team, you should. And encourage everyone to have a video-enabled setup if at all possible. We may not be able to be in the same room, but the sense of engagement with video is much greater than audio-only calls.

We also risk spiraling if we think too much about how our companies are struggling, or if our teams cannot achieve what our organizations need to be successful. It’s like the difference in sports between practice and the big game. Normal times are when we game plan, we strategize, and work on our fundamentals. Crises are the time to focus and leave it all on the field.

That said, do not fail to observe and note what works well and where you struggle. If you had problems with data quality or inefficient processes before the crisis, you are not fixing them now. Pull out the duct tape and find a way through it. But later, when the crisis subsides, learn from the experience and get better for next time.

Find a hobby. Anything you can do to clear your head and separate work from the other considerations in your life. We may feel like the weight of the world is on our shoulders, and without a pressure release we will not be able to sustain this level of stress and remain as productive as our teams, businesses, and families need us.

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Opinion Editorials

Declutter your quarantine workspace (and brain)

(EDITORIAL) Can’t focus? Decluttering your workspace can help you increase productivity, save money, and reduce stress.

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decluttering

It’s safe to say that we’ve all been spending a lot more time in our homes these last few months. This leads us to fixate on the things we didn’t have time for before – like a loose doorknob or an un-alphabetized bookshelf.

The same goes for our workspaces. Many of us have had to designate a spot at home to use for work purposes. For those of you who still need to remain on-site, you’ve likely been too busy to focus on your surroundings.

Cleaning and organizing your workspace every so often is important, regardless of the state of the world, and with so much out of our control right now, this is one of the few things we can control.

Whether you’re working from a home office or an on-site office, take some time for quarantine decluttering. According to The Washington Post, decluttering can increase your productivity, lower stress, and save money (I don’t know about you, but just reading those three things makes me feel better already).

Clutter can cause us to feel overwhelmed and make us feel a bit frazzled. Having an office space filled with piles of paper containing irrelevant memos from five years ago or 50 different types of pens, has got to go – recycle that mess and reduce your stress. The same goes with clearing files from your computer; everything will run faster.

Speaking of running faster, decluttering and creating a cleaner workspace will also help you be more efficient and productive. Build this habit by starting small: try tidying up a bit at the end of every workday, setting yourself up for a ready-to-roll morning.

Cleaning also helps you take stock of stuff that you have so that you don’t end up buying more of it. Create a designated spot for your tools and supplies so that they’re more visible – this way, you’ll always know what you have and what needs to be replenished. This will help you stop buying more of the same product that you already have and save you money.

So, if you’ve been looking to improve your focus and clearing a little bit of that ‘quarantine brain’, start by getting your workspace in order. You’ll be amazed at how good it feels to declutter and be “out with the old”; you may even be inspired to do the same for your whole house. Regardless, doing this consistently will create a positive shift in your life, increasing productivity, reducing stress, and saving you money.

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Opinion Editorials

How to ask your manager for better work equipment

(EDITORIAL) Old computer slowing you down? Does it make a simple job harder? Here’s how to make a case to your manager for new equipment to improve your productivity.

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better equipment, better work

What is an employee to do when the work equipment bites.

Let’s be frank, working on old, crappy computers with inefficient applications can make the easiest tasks a chore. Yet, what do you do? You know you need better equipment to do your job efficiently, but how to ask the boss without looking like a whiner who wants to blow the department budget.

In her “Ask A Manager” column, Alison Green says an employee should ask for better equipment if it is needed. For example, the employee in her column has to attend meetings, but has no laptop and has to take a ton of notes and then transcribe them. Green says, it’s important to make the case for the benefits of having newer or updated equipment.

The key is showing a ROI. If you know a specific computer would be a decent upgrade, give your supervisor the specific model and cost, along with the expected outcomes.

In addition, it may be worth talking to someone from the IT department to see what options might be available – if you’re in a larger company.

IT professionals who commented on Green’s column made a few suggestions. Often because organizations have contracts with specific computer companies or suppliers, talking with IT about what is needed to get the job done and what options are available might make it easier to ask a manager, by saying, “I need a new computer and IT says there are a few options. Here are my three preferences.” A boss is more likely to be receptive and discuss options.

If the budget doesn’t allow for brand new equipment, there might be the option to upgrade the RAM, for example. In a “Workplace” discussion on StackExchange.com an employee explained the boss thinks if you keep a computer clean – no added applications – and maintained it will perform for years. Respondents said, it’s important to make clear the cost-benefit of purchasing updated equipment. Completing a ROI analysis to show how much more efficiently with the work be done may also be useful. Also, explaining to a boss how much might be saved in repair costs could also help an employee get the point across.

Managers may want to take note because, according to results of a Gallup survey, when employees are asked to meet a goal but not given the necessary equipment, credibility is lost.

Gallup says that workgroups that have the most effectively managed materials and equipment tend to have better customer engagement, higher productivity, better safety records and employees that are less likely to jump ship than their peers.

And, no surprise, if a boss presents equipment and says: “Here’s what you get. Deal with it,” employees are less likely to be engaged and pleased than those employees who have a supervisor who provides some improvements and goes to bat to get better equipment when needed.

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