Mirror, mirror, on the wall…
In having changed offices recently, I’ve been doing a bit of self-reflection. What has worked, what hasn’t. Where I should refocus and where I need to reinvest my efforts. What I believe in and what I would tell someone I learned so far. I haven’t been an agent for eons, but because of the slow market, I think I was at an advantage…I had time on my side and an eager willingness to learn.
When I started, I dove in with almost reckless abandon. I was never reckless with the clients, but with my thoughts, theories, and ideas – I listened, took chances, and said to hell with some of the things I was being told. I took in wisdom and advice from those with more experience, but also listened with hesitancy. I didn’t want to learn just the “old way” – I wanted to learn the “new way” and combine it with the practical and sensible from the age old real estate principles. Obviously, I aligned myself with many of you that come here. I saw something I understood, was comfortable with, and wanted to see become more prevalent in the industry. The idea that technology and open-source style ideas weren’t a nuisance or detriment to our business. That online social interaction can bring about meaningful real life interaction. That cutting edge tools and off beat ideas can lead to some of the great discoveries that lead to meaningful change in the industry.
Things I’ve learned.
If you want to be part of something, you have to join in. When I first read AgentGenius, something spoke to me in those posts. I knew there were people out there that wanted more out of real estate than just commission checks. I discovered people that spoke geek (some more than others) and I could get along with. I even found some of them to have musical tastes that were right in line with my own. But, I sat there…admiring them, listening and learning. One day, I spoke up. Not long after I was invited to join AgentGenius as a regular writer. Had I never taken my first step to join the discussion, you wouldn’t be reading this.
Quality over quantity. I guess I learned this years ago really. My mom used to always tell me, my teachers did, and so did the many cooks I worked under in my days in the food industry. Whether it’s followers on Twitter, friends on Facebook, blog posts, agents that I count as friends, referral network agents, or houses I list; the rule still applies. Make what you do quality and make those around you accountable to that quality. If they don’t want to play the game your way, cut them loose. You don’t need dead weight pulling you down.
Fail early and fail often. Failure is an option.
If your broker isn’t there, you don’t have a broker. If your broker speaks to you only through memos and a company newsletter, you might as well not have a broker. A broker should be around and available. If not, you might as well be let lose on the world without a clue. Your broker should be there to help you, guide you, and encourage you. A broker should be experienced and knowledgeable, but still open to suggestion. If they’re not, find a new one. Do it sooner rather than later.
Make good friends with someone you think is awesome. Sounds obvious, right? Have someone you know you can call late at night when you’re not feeling like you can keep going. Know that they’ll be your support when you need it most. Look for someone who wants nothing more than for you to be successful. They’re out there. Trust me on that one.
Don’t be afraid to be wrong. You should try to avoid being wrong when it comes to a client’s transaction, but when you’re discussing theories, new ideas, or possible business practices – make mistakes. Say something stupid in front of those agents with god-like reputations. Let them correct you. Don’t get offended…learn.
Listen in before you butt in. I encourage interaction earlier, but make sure you “know” something about the people involved before you start yapping at them. Jeff Turner is a great example. I knew his name, but I didn’t know who he was or what he did. I listened to him. Once I figured out enough about him to be comfortable, I asked him a few questions. He responded. We talked and I felt enlightened when I came away. I’m afraid to meet the man, because he might blow my mind. In fact, a lot of what we talked about was listening to the conversation around you. If I had just jumped into conversation with him on day one, he might not have responded with interest.
Don’t be anyone but yourself. I don’t think you should show up with Slayer pouring out of your stereo and your favorite beer in hand to a showing, but don’t be afraid to be personal. I have clients who have seen my tattoos, listened to my records, and know my favorite beer. That didn’t happen on day one, but as we formed a relationship we built up trust and talked about things outside of real estate. Trust and comfort go hand in hand. If your clients are comfortable with you and trust you, your business will be easier, more fun, and go further than one transaction.
Surround yourself with positivity. Don’t surround yourself with false positivity. If the market crashes tomorrow, don’t call me and tell me how wonderful real estate is. Don’t lie. To your clients or yourself. What I am saying is that if everyone you work with is crying and saying “this is too hard” you might want to consider a change of venue. I don’t like the sunshine and roses approach to real estate that some agents preach. “Now is a good time to buy” can grate on my nerves. Be truthful, but don’t get mired down in the gutter by thinking everything is negative. If you don’t like your situation there is only one thing you can do about it – change it.
Read AgentGenius. Ok, so you think I’m just doing a bit of butt-kissing here. Go ahead and think it, but you can thank me later. When a site exists with the intent to encourage, support, question, and argue; you need to pay attention. An open forum with different opinions there is no “company line” here. The day Benn and Lani tell me I don’t fit into their “mold” I’m out of here. You’ve got a little bit of everything here – humor, new agents (that’s me), fact, news, opinion, discussion, dissension, community, and life lessons. If you can’t learn something here each week or find something to comment and discuss on, you’re not reading the posts.
Connect the dots. The greatest thing I’ve learned to do in the past year is to “connect the dots.” Lani taught me this the best. When I started here, she spent a lot of time introducing me to a lot of you and people outside of here. I watched her do it for me, then continued to watch her do it every day on Twitter and in emails. Lani sees an important aspect of each person and inter-relates them. She is a connector. As I watched her, I started to see connections myself. Now I am connecting people in my local community that may have never crossed paths. Being the connector puts you in the position to network without the handshake and “Hello, my name is…” tag on your shirt. Just practice it when you can…you’ll see. If it wasn’t for Lani, I might not have ever met Kristin Moran and I probably wouldn’t be at the office I am now.
Nothing ground breaking in there.
A little common sense and thinking out loud really. I hope some of the newer agents will read through it and see something they might be missing. It’s not easy being “new” at times. I’d love to see some thoughts on what the more experienced agents learned when they started. Not the “read this book” or “prospect x hours a day” kind of stuff though, we get enough of that from our brokers and other agents (not that it’s not appreciated – just a different focus here). Give us something simple, give us something that will make us slap our foreheads in typical V-8 style. Speaking of giving…thanks. You’ve all given me a lot in the past year and I hope to repay it someday with the most mind-numbing post you can imagine.
* I realize a lot of this seems obvious, but some of it took me awhile to really latch onto. Perhaps there will be a nugget there for you to latch onto, perhaps it will spark a new idea in you, and perhaps you’ll never even get this far.
photo courtesy of ejhogbin
Austin tops the list of best places to buy a home
When looking to buy a home, taking the long view is important before making such a huge investment – where are the best places to make that commitment?
Looking at the bigger picture
(REALUOSO.COM) – Let us first express that although we are completely biased about Texas (we’re headquartered here, I personally grew up here), the data is not – Texas is the best. That’s a scientific fact. There’s a running joke in Austin that if there is a list of “best places to [anything],” we’re on it, and the joke causes eye rolls instead of humility (we’re sore winners and sore losers in this town).
That said, SelfStorage.com dug into the data and determined that the top 12 places to buy a home are currently Texas and North Carolina (and Portland, I guess you’re okay too or whatever).
They examined the nerdiest of numbers from the compound annual growth rate in inflation-adjusted GDP to cost premium, affordability, taxes, job growth, and housing availability.
“Buying a house is a big decision and a big commitment,” the company notes. “Although U.S. home prices have risen in the long term, the last decade has shown that path is sometimes full of twists, turns, dizzying heights and steep, abrupt falls. Today, home prices are stabilizing and increasing in most areas of the U.S.”
Average age of houses on the rise, so is it now better or worse to buy new?
With aging housing in America, are first-time buyers better off buying new or existing homes? The average age of a home is rising, as is the price of new housing, so a shift could be upon us.
The average home age is higher than ever
(REALUOSO.COM) – In a survey from the Department of Housing and Urban Development American Housing Survey (AHS), the median age of homes in the United States was 35 years old. In Texas, homes are a bit younger with the median age between 19 – 29 years. The northeast has the oldest homes, with the median age between 50 – 61 years. In 1985, the median age of a home was only 23 years.
With more houses around 40 years old, the National Association of Realtors asserts that homeowners will have to undertake remodeling and renovation projects before selling unless the home is sold as-is, in which case the buyer will be responsible to update their new residence. Even homeowners who aren’t selling will need to consider remodeling for structural and aesthetic reasons.
Prices of new homes on the rise
Newer homes cost more than they used to. The price differential between new homes and older homes has increased from 10 percent traditionally to around 37 percent in 2014. This is due to rising construction costs, scarcity of lots, and a low inventory of new homes that doesn’t meet the demand.
Are Realtors the real loser in the fight between Zillow Group and Move, Inc.?
The last year has been one of dramatic and rapid change in the real estate tech sector, but Realtors are vulnerable, and we’re worried.
Why Realtors are vulnerable to these rapid changes
(REALUOSO.COM) – Corporate warfare demands headlines in every industry, but in the real estate tech sector, a storm has been brewing for years, which in the last year has come to a head. Zillow Group and Move, Inc. (which is owned by News Corp. and operates ListHub, Realtor.com, TopProducer, and other brands) have been competing for a decade now, and the race has appeared to be an aggressive yet polite boxing match. Last year, the gloves came off, and now, they’ve drawn swords and appear to want blood.
Note: We’ll let you decide which company plays which role in the image above.
So how then, does any of this make Realtors the victims of this sword fight? Let’s get everyone up to speed, and then we’ll discuss.
1. Zillow poaches top talent, Move/NAR sues
It all started last year when the gloves came off – Move’s Chief Strategy Officer (who was also Realtor.com’s President), Errol Samuelson jumped ship and joined Zillow on the same day he phoned in his resignation without notice. He left under questionable circumstances, which has led to a lengthy legal battle (wherein Move and NAR have sued Zillow and Samuelson over allegations of breach of contract, breach of fiduciary duty, and misappropriation of trade secrets), with the most recent motion being for contempt, which a judge granted to Move/NAR after the mysterious “Samuelson Memo” surfaced.
Salt was added to the wound when Move awarded Samuelson’s job to Move veteran, Curt Beardsley, who days after Samuelson left, also defected to Zillow. This too led to a lawsuit, with allegations including breach of contract, violation of corporations code, illegal dumping of stocks, and Move has sought restitution. These charges are extremely serious, but demanded slightly less attention than the ongoing lawsuit against Samuelson.
2. Two major media brands emerge
Will cash still be king after COVID-19?
Google Maps will soon display traffic lights
Plastic bags are making a comeback, thanks to COVID-19
Scammers are taking advantage of the unemployed
PopCom designs smart vending machines to automate regulated products
HEROES Act could increase unemployment stimulus benefits, add return to work bonus
A closer look at the HEROES act, and who stands to benefit the most
The White House pushes for $450 per week return to work bonus
Managing bipolar disorder and what I wish my employers understood
The Apple Watch isn’t just a way to ignore calls, it could save your life
Anti-surveillance mask – creepy, ingenious, or potentially illegal?
Amy’s Ice Cream founder on Austin’s business risks and rewards #WhyAustin
Turns out a lot of people are in between introverted and extroverted
P. Terry’s founder on the booming economy in Austin #WhyAustin
Ladies and gentlemen, the U.S. National Anthem
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