Residential
Zillow banks on new Special Offers feature to entice agents to pay up
Residential
Short sales: the top 3 title insurance troubles
Short sales are not without challenges, but knowing the answers to the most common obstacles and questions can aide in a less stressful transaction.
Coaching
How to avoid short sale buyer frustrations
Minimizing the frustrations that come with a short sale is often seen as a mythical possibility, but with these simple tips, any short sale transaction can go more smoothly.
Coaching
Short sale: are there situations when agents can’t earn a commission?
Short sale: are there actually situations where an agent would not get paid? There are some complicated situations when it comes to short sales, and we address one here today.
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Tina Merritt
October 7, 2011 at 6:40 am
I like the Zillow's site. Unlike many RE peeps, I don't view Zillow as the "enemy". I think Zillow has captured what the consumer wants as far as information goes. Too many brokerages fail to meet that need. That being said, I despise Zillow's telemarketing sales strategy aimed at the real estate industry. Zillow is an online business; and, as an agent-customer, I should be able to conduct business with them online, NOT via telephone. Zillow, your constant sales calls are annoying and soooo 1985. Fix it.
Steve Roesch
October 7, 2011 at 3:30 pm
I agree with Tina. I got a call from Zillow and because I wasn't interested in giving them a Pro Account, he said, "I'm sorry, I confused you for someone that wants to increase their business". Well excuse me, insulting the customer never works. Well Zillow, you are still pulling my 20 listings to your site via IDX. And guess what? I'm still getting calls from buyers surfing your site, without me giving you a DIME! I think I'll take the Non Premium Service please and you can keep insulting other agents.
Sara Bonert
October 7, 2011 at 5:28 pm
Sara from Zillow here. Steve- fortunately (or unfortunately for one sales person) we keep track of all outbound calls, so we will certainly follow up internally on your comment. I am sorry about that comment and certainly not the tone we endorse here at Zillow. I am glad the free exposure Zillow offers agents is working for you and hope you continue to take advantage of it. Tina- along the same lines, as I said, all calls are logged with one of the goals being that we don't bombard any one particular agent. We will look into the frequency of which you were called and see what happened. One of the beauties of this new product is that they can be fulfilled online, so hopefully that partially addresses your desire for more online interaction.
Collier Swecker
October 9, 2011 at 7:54 pm
In my opinion Zillow is out there not trying to be a partner with the agents but rather lure them in and then turn around raise their rates once an agent has been a paying member for some time. After 2 years my rates just jumped 800%, needless to say I told them not to bother calling back and to cancel my ads. Every single time they call you, magically a price increase was right around the corner. On a different note, I can't tell you how many Realtors and consumers are turned off by Zillow's inaccurate Zestimates which Zillow must know to not be accurate and I think are not transparent with that fact. I do want to say that there are some nice and smart folks working at Zillow.