Connect with us

Tech News

Context and why it matters that AI doesn’t have a clue what it is

(TECHNOLOGY NEWS) AI is learning and growing faster than ever. However, one flaw that AI cannot seem to get around is context.

Published

on

voice and SEO

Contextual oops

Let’s start with a story. This might be my favorite story in all the annals of geekdom, which is saying something for someone whose literal job is “purveyor of geeky stories.” On March 1, 1990, in AG’s beloved hometown of Austin, Texas, the United States Secret Service raided a “suspected ring of hackers.”

bar
It was a full-on, TV level bust: armed agents broke locks, tore up files, carted off computers, even did that “simultaneous raid so the masterminds can’t get word to their button men” thing at the home of one of the people involved. Hooray! The cops beat the bad guys! Not so much.

Right reason, wrong time

Three years and a court decision later, the Secret Service had to fess up: they’d raided a game company. A tabletop game company. As in paper and dice, neither noted for being connected to the Internet. They weren’t hackers. At all. They’d written a game about hackers, and in the grim darkness of 1990, the Secret Service was fuzzy on the difference. That poor guy who got his very own private raid? He wrote their cyberpunk setting, and had dared to do research on the subject.

That’s as close as anyone there got to l33t h4x0r doings, and it turned out to be close enough for armed cops in a private citizen’s living room without an invitation.

There’s a halfway happy ending to that story, involving money paid to the company, an epic tonguelashing from a circuit court judge, and the founding of the leading advocacy organization for digital privacy rights, but the point is the Secret Service. Their actions weren’t malicious. Stupid, yes. Hilarious in hindsight, absolutely. Catastrophic to a small business innocent of any wrongdoing, big time. But they thought they were doing the right thing. They just Did It Wrong.

Doing It Wrong

As AI saturates our lives, I reflect, as I often do, on Doing It Wrong. Fundamentally, that ridiculous case came down to a misunderstanding of context. The Secret Service didn’t have the background or expertise to differentiate between hacking and a game about hacking. That’s absurd, that’s their job, but they didn’t.

Hacking, at least most hacking, is still a bad thing.

As simultaneously hilarious and horrible as it is to pull the equivalent of yanking a guy off his couch and charging him with murder for shooting someone in “Call of Duty,” shooting people is generally undesirable outside a fictional context.

Does AI know that?

Can AI make the distinction between “die, [expletive here]” in your favorite combat simulator and “die, [expletive here]” when an unpleasant person attempts to end the pizza guy with a fork? Because the Secret Service couldn’t, and they were human. Humans are pre-built for context. Computers have to be made that way, and it’s usually really hard. That’s a shade worrisome, what with AI growing like kudzu and the data it collects being used for everything from market analysis to, yes, murder investigations.

So consider this a gentle reminder that even the smartest computer is still fundamentally a box of switches.

Zero and one, off and on, puts certain limitations on a binary system’s ability to comprehend the complex, subjective, frankly weird human condition. Getting AI to understand context is a top priority for some of the best minds in computer science, but while they’re working we h. sapiens will have to double down on patience and nuance, because one of our most pervasive tools won’t be very good at either. They may never be as good at it as we are, though three years ago I’d have said that about go.

Mind your audience

For at least the next few years, everyone from multinational corporations and national governments down to the data junkies and media consumers reading this article will need to exercise some extra caution when it comes to AI and its assessment of people and their doings.AI doesn’t understand us quite yet.

It is, if not blind, at least a little nearsighted when it comes to context, which is basically the most important human thing.Click To Tweet

We’re going to have to keep doing that part ourselves. Fail in this, and you risk becoming your own hilarious Doing It Wrong cautionary tale. Nobody wants that.

This story originally ran on July 26, 2017.

Matt Salter is a writer and former fundraising and communications officer for nonprofit organizations, including Volunteers of America and PICO National Network. He’s excited to put his knowledge of fundraising, marketing, and all things digital to work for your reading enjoyment. When not writing about himself in the third person, Matt enjoys horror movies and tabletop gaming, and can usually be found somewhere in the DFW Metroplex with WiFi and a good all-day breakfast.

Tech News

Not just for gaming: How virtual reality can save PTSD patients

(TECH NEWS) Thanks to its ability to simulate situations safely, virtual reality technologies are proving effective in therapy for PTSD patients.

Published

on

Woman wearing a VR headset in warm sunny lighting, PTSD patients treatment

Over the last year, a great many people have developed a new and sometimes dangerous relationship with a new emotional state, anxiety. I know that personally I’d never had a panic attack in my life until the middle of the pandemic. For many these emotions have taken the form of actual disorders. Actual mental influences which affect everyday life on a large scale. One of the most common forms of which is PTSD.

This disorder has many different aspects and can affect people in a number of different and debilitating ways. Finding treatments for PTSD patients and other anxiety disorders – especially treatments that don’t involve drugging people into oblivion has been difficult.

A lot of these disorders require exposure therapy. Putting people back into similar situations which caused the original trauma so that their brains can adjust to the situation and not get stuck in pain or panic loops. But how do you do that for things like battlefield trauma. You can’t just create situations with gunfire and dead bodies! Or can you?

This is where VR starts coming in. Thanks to the falling cost of VR headsets, noted by The Economist, psychologists are more capable of creating these real world situations that can actually help people adjust to their individual trauma.

One therapist went so far as to compare it to easy access opioids for therapy. This tool is so powerful that of the 20 veterans that they started with, 16 of them no longer qualify for the categories of PTSD. That’s a 75% success rate with an over-the-counter medicine. I can think of antihistamines and painkillers that aren’t that good.

I’ve grown up around PTSD patients. The majority of my family have been in the military. I was even looking at a career before I was denied service. I have enough friends that deal with PTSD issues that I have a list of things I remember not to invite certain people to so as not to trigger it. Any and every tool available that could help people adapt to their trauma is worthwhile.

Continue Reading

Tech News

Tired of email spam? This silly, petty solution might provide vindication

(TECH NEWS) If you struggle to keep your inbox clean thanks to a multitude of emails, the widget “You’ve Got Spam” could provide some petty catharsis.

Published

on

Email icon with 20 possible spam emails on phone screen.

We’re all spending a lot of time behind our computers and inside of our inboxes these days, so it makes sense that some people—not naming names—might be sick of seeing several unsolicited emails a day from marketers and other unsavory businesses.

While we can’t recommend a mature, adult solution that hasn’t already been beaten to death (looking at you, “inbox zero” crowd), we can recommend a childish one: Signing solicitors up for spam.

If you do decide to go the petty route, “You’ve Got Spam”—a free email widget from MSCHF—has you covered. Upon installing the widget, you can configure it to respond automatically to incoming cold-marketing emails with tons of subscriptions to spam sources, thus resulting in overwhelming the sender with a crowded inbox and cultivating a potentially misplaced sense of catharsis for yourself.

The widget itself is fairly simple: You only need to install it to Gmail from the MSCHF website. The rest is pretty self-explanatory. When you receive an email from a person from whom you can safely assume you’ll never be receiving favors ever again, you can open it and click the “You’ve Got Spam” icon to sign the sender up for spam lists galore.

See? Petty, but effective.

The developer page does fail to make the distinction between the promised “100” subscriptions and the “hundreds of spam subscriptions” discussed on Product Hunt. But one can assume that anyone who dares trespass on the sacred grounds of your squeaky-clean inbox will rue the day they did so regardless of the exact number of cat litter magazine subscriptions they receive.

Of course, actually using something like “You’ve Got Spam” is, realistically, a poor choice. It takes exactly as much effort to type, “We’ll pass – thanks!” as a response to anyone cold-emailing you, and you’re substantially less likely to piss off the actual human being on the other side by doing so. Services like this are heavy on the comedic shock value, but the empathy side tends to lack a discernible presence.

That said, if you absolutely must wreck someone’s day—and inbox—MSCHF’s “You’ve Got Spam” is a pretty ingenious way to do it.

Continue Reading

Tech News

Clubhouse finally made it to Android, but has its time passed?

(TECH NEWS) Social media felt the impact of Clubhouse, but the internet moves fast, and even though it is finally on Android, it’s time may be waning.

Published

on

Woman holding book and a phone, with headphones, participating in Clubhouse.

Clubhouse finally got an Android release, and while many people clamored for such a thing months ago, others argue that it’s too little, too late.

If you aren’t familiar with Clubhouse, it’s an audio-only “social platform” that encourages discussions through live chat rooms. Users can drop into various rooms and listen to people talk, request the option to chime in, and follow a variety of rooms (or “topics”) to stay engaged over time. Users can even create their own rooms that feature them as speakers.

Clubhouse also has a certain allure to it in that the app requires new users to put their names on a waitlist that creates an “invite-only” culture of exclusivity.

But while iPhone users have had access to Clubhouse since its inception, Android users have been not-so-patiently waiting for their own release—and, now that Clubhouse for Android is available, it may have outstayed its welcome.

Part of the problem is the launch itself. The Android Clubhouse app launched with limited functionality; Android users weren’t able to follow the topics they like, change their account information, and so on. This made the release feel underwhelming, further highlighting Clubhouse’s affinity for Apple users.

A more complicated problem is the prevalence of audio options in other social media services. Slack, for example, recently released their audio-only rooms, and services such as Twitter, Facebook, and Instagram have placed a spotlight on voice-only mediums of expression.

Initially, Clubhouse was the only app to incorporate audio as a strong central focus, but the ubiquitous fascination with voice-posting has expanded to comprise most major communication platforms. As such, Clubhouse’s sought-after exclusivity is no more—something that was also arguably damaged by expanding to Android.

It should be noted that interest in the app itself is decreasing, and not just on Android. Social Media Today reported that, in March of 2021, Clubhouse downloads were down 72 percent from February’s 9.6 million downloads. The publication also pointed out that difficulty finding rooms was a substantial issue that is unlikely to do anything but worsen with a surge of Android users, necessitating some back-end fixes from the owners.

As it sits, Clubhouse is still very much in use, and Android users are poised to reignite interest as iOS users stagnate. Whether or not that interest will persevere in the current social media ecosystem remains to be seen.

Continue Reading

Our Great Partners

The
American Genius
news neatly in your inbox

Subscribe to our mailing list for news sent straight to your email inbox.

Emerging Stories

Get The American Genius
neatly in your inbox

Subscribe to get business and tech updates, breaking stories, and more!