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Google tries social again by finding the best places to go or whatever

(TECH NEWS) Google has tried and failed social networking for years; their newest attempt is by following guides to the best sites, food, and businesses

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Google, as Google does, is once again trying to be all things to all people. Its latest move is to combine the follow feature of social networks like Facebook and Instagram, reviews of businesses and restaurants like you’d see on Yelp, and maps.

Apparently, Google already has a program called Local Guides, launched in 2015, in which users can earn status and perks for contributing a lot of detailed reviews and photos to business listings in Maps. It’s Google’s answer to Yelp Elites. Local Guides are a bit like critics, a bit like influencers, a bit like tour guides, and a bit like that local friend you call because they always know the best place to get a bite to eat, which stores are having a sale, or which venue is hosting a great show. Local Guides make it a little easier to get to know a town, whether you just moved in, are just visiting, or are looking for new places to check out in your own hometown.

There are about 120 million Local Guides in 24,000 locations. In exchange for beefing up Google’s content, Local Guides get rewarded with freebies, discounts, access to exclusive features, coupons, and invitations to in-person meetups.

It was at such a meetup, the annual Connect Live Local Guides summit, that Google recently announced its pilot program for a feature wherein a user can “follow” their favorite Local Guides by hitting a follow button on the guide’s profile page. After following a local guide, you can search Google Maps and that guide’s content will appear along with your search results. A photo collage from the guide’s review will pop up first, and by clicking on the photos you can access the text of the review.

Google is trying out the feature in the U.S. in New York and San Francisco, and internationally in Bangkok, Delhi, London, Mexico City, Osaka, Tokyo, and São Paulo.

The new feature seems to part of Google’s attempt to take on Facebook as the primary place to find out about local businesses, events, sales, and other goings on. A year ago, Google started allowing users to follow local businesses’ listings in Maps, much as you would a business’s Facebook page. And this past summer, Google rolled out more features for businesses to flesh out their profiles on Google Maps with photos and updates, and to connect with customers.

I must admit that as a frequent user of Google Maps, I’ve never even noticed the Local Guides feature. So I’m a bit skeptical as to whether or not this concept will take off. After all, Google’s past attempts to crack into social networking with Google Plus have been more or less a bust.

Nonetheless, there does seem to be a certain logic to adding more informational and connective features to the Maps app. After all, if you’re looking for a seafood restaurant or consignment store near you, you’re not going to go to Facebook and browse through a bunch businesses’ pages, hoping to find one nearby. Unless you already know the name of business, Facebook isn’t going to help you much. You’re going to open Maps, because it will find the businesses that are closest to your location. Yelp is great because of the quality of the reviews, but if you could find those reviews without leaving the Maps app, why would you?

While I don’t see Local Guides becoming a bustling social network, I don’t see why you shouldn’t follow a Local Guide whose opinion you’ve come to trust. Whereas social networks like Instagram and Facebook are designed to keep your eyes on the screen and your thumbs scrolling, using Maps to find business locations is all about getting you out and about in the world. By borrowing features from social networking, Google can make it a little easier for users to find out exactly where they want to go – so that they can put down the phone and start dining, drinking, shopping, and enjoying themselves.

Ellen Vessels, a Staff Writer at The American Genius, is respected for their wide range of work, with a focus on generational marketing and business trends. Ellen is also a performance artist when not writing, and has a passion for sustainability, social justice, and the arts.

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Loss of internet access is used as punishment for those who abuse it

(TECH NEWS) Internet access is becoming more of a human right especially in light of recent events –so why is revoking it being used as a punishment?

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When one hears the word “punishment”, several things likely come to mind—firing, fees, jail time, and even death for the dramatic among us—but most people probably don’t envision having their access to utilities restricted as a legal repercussion.

Unfortunately, that’s exactly what’s happening across the country—if you consider Internet access a utility.

In the past, you’ve probably heard stories about people awaiting trial or experiencing probation limitations being told that they are not to use the Internet or certain types of communication. While this may seem unjust, the circumstances usually provide some context for the extreme nature of such a punishment; for example, it seems reasonable to ask that a person accused of downloading child pornography keep off the internet.

More recently–and perhaps more controversially—a young man accused of using social media to incite violent behavior during country-wide protests was ordered to stay offline while awaiting trial. This order came after the individual purportedly encouraged people to “[tip] police cars”, vandalize property, and generally exhibit other “riot”-oriented behaviors.

Whether or not one reads this post as a specific call to create violence—something that is, in fact, illegal—the fact remains that the “punishment” for this crime in lieu of a current conviction involves cutting off the person involved from all internet access until a verdict is achieved.

The person involved in this story may be less than sympathetic depending on your stance, but they aren’t alone. The response of cutting off the Internet in this case complements other stories we’ve seen, such as one regarding Cox and a client in Florida. Allegedly, the client in question paid for unlimited data—a potential issue in and of itself—and then exceeded eight terabytes of monthly use on multiple occasions.

Did Cox correct their plan, allocate more data, throttle this user, or reach out to explain their concerns, you may ask?

No. Cox alerted the user in question that they would terminate his account if his use continued to be abnormally high, and in the meantime, they throttled the user’s ENTIRE neighborhood. This kind of behavior would be unacceptable when applied to any other utility (imagine having your air conditioning access “throttled” during the summer), so why is it okay for Cox?

The overarching issue in most cases stems from Internet provider availability; in many areas, clients have one realistic option for an Internet provider, thus allowing that provider to set prices, throttle data, and impose restrictions on users free of reproach.

Anyone who has used Comcast, Cox, or Cable One knows how finicky these services can be regardless of time of use, and running a simple Google speed test is usually enough to confirm that the speeds you pay for and the speeds you receive are rarely even close.

In the COVID era in which we find ourselves, it is imperative that Internet access be considered more than just a commodity: It is a right, one that cannot be revoked simply due to a case of overuse here, or a flaw in a data plan there.

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How to personalize your site for every visitor without learning code

(TECH NEWS) This awesome tool from Proof lets you personalize your website for visitors without coding. Experiences utilizes your users to create the perfect view for them.

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What if you could personalize every step of the sales funnel? The team over at Proof believes this is the next best step for businesses looking to drive leads online. Their tool, Experiences, is a marketer-friendly software that lets you personalize your website for every visitor without coding.

Using Experiences your team can create a targeted experience for the different types of visitors coming to your website. The personalization is thought to drive leads more efficiently because it offers visitors exactly the information they want. Experiences can also be used to A/B test different strategies for your website. This could be a game changer for companies that target multiple specific audiences.

Experiences is a drag-and-drop style tool, which means nearly anyone on your team can learn to use it. The UX is meant to be intuitive and simple, so you don’t need a web developer to guide you through the process. In order to build out audiences for your website, Experiences pulls data from your CRM, such as SalesForce and Hubspot, or you can utilize a Clearbit integration which pull third-party information.

Before you go rushing to purchase a new tool for your team, there are a few things to keep in mind. According to Proof, personalization is best suited for companies with at least 15,000 plus visitors per month. This volume of visitors is necessary for Experiences to gather the data it needs to make predictions. The tool is also recommended for B2B businesses since company data is public.

The Proof team is a success story of the Y Combinator demo day. They pitched their idea for a personalized web experience and quickly found themselves funded. Now, they’ve built out their software and have seen success with their initial clients. Over the past 18 months, their early-access clients, which included brands like Profitwell and Shipbob, have seen an increase in leads, proposals, and downloads.

Perhaps the best part of Proof is that they don’t just sell you a product and walk away. Their website offers helpful resources for customers called Playbooks where you can learn how to best use the tool to achieve your company’s goals be it converting leads or engaging with your audience. If this sounds like exactly the tool your team needs, you can request a demo on their website.

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3 cool ways bug-sized robots are changing the world

(TECH NEWS) Robots are at the forefront of tech advancements. But why should we care? Here are some noticeable ways robots are changing the world.

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Bits of robots and microchips changing the world.

When we envision the robots that will (and already are) transforming our world, we’re most likely thinking of something human- or dog-sized. So why are scientists hyper-focusing on developing bug-sized (or even smaller!) robots?

Medical advances

Tiny robots could assist in better drug delivery, as well as conduct minor internal surgeries that wouldn’t otherwise require incisions.

Rescue operations

We’ve all heard about the robot dogs that can rescue people who’ve been buried beneath rubble or sheets of snow. However, in some circumstances these machines are too bulky to do the job safely. Bug-sized robots are a less invasive savior in high-intensity environments, such as mine fields, that larger robots would not be able to navigate without causing disruption.

Exploration

Much like the insects after which these robots were designed, they can be programmed to work together (think: ants building a bridge using their own bodies). This could be key in exploring surfaces like Mars, which are not safe for humans to explore freely. Additionally, tiny robots that can be set to construct and then deconstruct themselves could help astronauts in landings and other endeavors in space.

Why insects?

Well, perhaps the most important reason is that insects have “nature’s optimized design”. They can jump vast distances (fleas), hold items ten times the weight of their own bodies (ants) and perform tasks with the highest efficiency (bees) – all qualities that, if utilized correctly, would be extremely beneficial to humans. Furthermore, a bug-sized bot is economical. If one short-circuits or gets lost, it won’t totally break the bank.

What’s next?

Something scientists have yet to replicate in robotics is the material elements that make insects so unique and powerful, such as tiny claws or sticky pads. What if a robot could produce excrement that could build something, the way bees do in their hives, or spiders do with their webs? While replicating these materials is often difficult and costly, it is undoubtedly the next frontier in bug-inspired robotics – and it will likely open doors for humans that we never imaged possible.

This is all to say that in the pursuit of creating strong, powerful robots, they need not always be big in stature – sometimes, the tiniest robots are just the best for the task.

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