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How to attract or repel consumers with color

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Above: from "Color," The World Book, 1920.

The psychology of colors

Color is a critical choice for all product designers to make, whether the product is a website or flyer, or a bottle of shampoo, a clothing line, or software. Color choice plays a tremendous role in how consumers connect with a product and many studies have been done to address the different human responses to each color.

While culture can alter how one perceives and responds to color, the general truths remain the same in that red excites and blue calms according to endless studies. The shades of each color, however, may be perceived differently across cultures.

Let’s discuss what each color triggers in the brain, particularly with North American consumers:

    • Black is the color of power and authority, while also symbolizing evil (think good vs. evil). Black is often used as an accent color and seen as a neutral, despite its power. Black also signifies mysteriousness, seriousness, and often glamour and sophistication.

 

    • White is the color of purity, innocence, and also seen as an accent and a neutral color. Often used to represent goodness, purity, cleanliness and is popular in web design and minimalist design.

 

    • Grey is the only color that has no direct psychological properties, but can indicate a lack of confidence and be depressing. It is often used as a neutral and reactions depend on the shade.

 

    • Red is the most emotionally-intense color – it stimulates faster breathing and heartbeat and is an appetite stimulant. Red can be used to symbolize blood and evil, but also the heart and love. Recent studies show that people wearing red or standing near a red backdrop are viewed as more attractive than any other color, with scientists noting it is the ultimate color of attraction which is likely why most fast food brands use the color frequently – excitement and stimulation.

 

    • Blue is red’s opposite – studies show it calms and the brain releases tranquilizing chemicals upon seeing the color. It is a popular color, but in certain shades can be cold, sterile and depressing. With the right shade, people in blue rooms are more productive and focus and studies allege that weightlifters can lift heavier weights in blue gyms. Because blue is rarely a natural food color, so the use of blue relating to food is rarely used because it is an unappetizing color – we are conditioned to see blue in food as toxic or mold.

 

    • Green symbolizes nature is the easiest color on the eye – it is reported to improve vision. It is a calming, refreshing color. People waiting to appear on TV sit in “green rooms” to relax. Hospitals often use green because it relaxes patients. Dark green is masculine, conservative, and implies wealth; it is also a color of luck (as in a four-leaf clover).

 

    • Yellow is a happy, cheerful color that draws attention, especially when paired with a strong contrasting color. While it is considered an optimistic color, people lose their tempers more often, and babies will cry more, in yellow rooms. It is the most difficult color for the eye to take in, so it can be overpowering if overused. Try looking at a yellow wall of a website for a long period and you will most probably get a splitting headache. It is believed, however, that yellow enhances concentration and that it speeds metabolism.

 

    • Purple is the color of royalty and connotes luxury, wealth, and sophistication. It is also feminine and romantic. However, because it is rare in nature, purple can appear artificial. Web designers often avoid most shades of purple as it causes the eye to see the color as “vibrating,” especially when used with the wrong contrasting color.

 

  • Brown is solid, reliable and is the color of earth. It is abundant in nature but varying shades have very different emotional responses. Light brown implies genuineness while dark brown is similar to wood or leather. Brown can also be sad and wistful. Brown is often considered a “male” color.

Below is a fascinating graphic with more information on the psychology of color (did you know wedding dresses were once green? We didn’t either!):

Click to enlarge.

Marti Trewe reports on business and technology news, chasing his passion for helping entrepreneurs and small businesses to stay well informed in the fast paced 140-character world. Marti rarely sleeps and thrives on reader news tips, especially about startups and big moves in leadership.

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3 Comments

3 Comments

  1. eramus

    February 5, 2012 at 2:53 pm

    I just rebranded my logo/colors with a rich deep purple and dark yellow. I am getting lots of positive feedback.

  2. Valerie

    February 12, 2012 at 5:34 pm

    This is a good source of information. Colors can be quite influential for a brand and knowing the dynamics of each color should come in handy specifically when trying to project a certain image out in the market.

  3. Pingback: Pantone Color of the Year is 'Classic Blue,' hoping for calm this year

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Business Marketing

Bite-sized retail: Macy’s plans to move out of malls

(BUSINESS MARKETING) While Macy’s shares have recently climbed, the department store chain is making a change in regards to big retail shopping malls.

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Macy's retail storefront, which may look different as they scale to smaller stores.

I was recently listening to a podcast on Barstool Sports, and was surprised to hear that their presenting sponsor was Macy’s. This struck me as odd considering the demographic for the show is women in their twenties to thirties, and Macy’s typically doesn’t cater to that crowd. Furthermore, department retail stores are becoming a bit antiquated as is.

The sponsorship made more sense once I learned that Macy’s is restructuring their operation, and now allowing their brand to go the way of the ghost. They feel that while malls will remain in operation, only the best (AKA the malls with the most foot traffic) will stand the test of changes in the shopping experience.

As we’ve seen a gigantic rise this year in online shopping, stores like Macy’s and JC Penney are working hard to keep themselves afloat. There is so much changing in brick and mortar retail that major shifts need to be made.

So, what is Macy’s proposing to do?

The upscale department store chain is going to be testing smaller stores in locations outside of major shopping malls. Bloomingdale’s stores will be doing the same. “We continue to believe that the best malls in the country will thrive,” CEO Jeff Gennette told CNBC analysts. “However, we also know that Macy’s and Bloomingdale’s have high potential [off]-mall and in smaller formats.”

While the pandemic assuredly plays a role in this, the need for change came even before the hit in March. Macy’s had announced in February their plans to close 125 stores in the next three years. This is in conjunction with Macy’s expansion of Macy’s Backstage, which offers more affordable options.

Gennette also stated that while those original plans are still in place, Macy’s has been closely monitoring the competition in the event that they need to adjust the store closure timeline. At the end of the second quarter, Macy’s had 771 stores, including Bloomingdale’s and Bluemercury.

Last week, Macy’s shares climbed 3 percent, after the retailer reported a more narrow loss than originally expected, along with stronger sales due to an uptick in their online business. So they’re already doing well in that regard. But will smaller stores be the change they need to survive?

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Business Marketing

Why you must nix MLM experience from your resume

(BUSINESS MARKETING) MLMs prey on people without much choice, but once you try to switch to something more stable, don’t use the MLM as experience.

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Discussing including MLM experience on a resume.

MLM experience… Is it worth keeping on your resume?

Are you or someone you know looking for a job after a stint in an MLM? Well, first off, congratulations for pursuing a real job that will provide a steady salary! But I also know that transition can be hard. The job market is already tight and if you don’t have much other work experience on your resume, is it worth trying to leverage your MLM experience?

The short answer? Heck no.

As Ask the Manager puts it, there’s a “strong stigma against [MLMs],” meaning your work experience might very well put a bad taste in the mouth of anyone looking through resumes. And looking past the sketchy products many offer, when nearly half of people in MLMs lose money and another quarter barely break even, it sure doesn’t paint you in a good light to be involved.

(Not to mention, many who do turn a profit only do so by recruiting more people, not actually by selling many products.)

“But I wouldn’t say I worked for an MLM,” you or your friend might say, “I was a small business owner!”

It’s a common selling point for MLMs, that often throw around pseudo-feminist feel good slang like “Boss Babe” or a “Momtrepreneur,” to tell women joining that they’re now business women! Except, as you might have guessed, that’s not actually the case, unless by “Boss Babe” you mean “Babe Who Goes Bankrupt or Tries to Bankrupt Her Friends.”

A more accurate title for the job you did at an MLM would be Sales Rep, because you have no stake in the creation of the product, or setting the prices, or any of the myriad of tasks that a real entrepreneur has to face.

Okay, that doesn’t sound nearly as impressive as “small business owner.” And I know it’s tempting to talk up your experience on a resume, but that can fall apart pretty quickly if you can’t actually speak to actual entrepreneur experience. It makes you look like you don’t know what you’re talking about…which is also not a good look for the job hunt.

That said… Depending on your situation, it might be difficult to leave any potential work experience off your resume. I get it. MLMs often target people who don’t have options for other work opportunities – and it’s possible you’re one of the unlucky ones who doesn’t have much else to put on paper.

In this case, you’ll want to do it carefully. Use the sales representative title (or something similar) and, if you’re like the roughly 50% of people who lose money from MLMs, highlight your soft skills. Did you do cold calls? Tailor events to the people who would be attending? Get creative, just make sure to do it within reason.

It’s not ideal to use your MLM experience on a resume, but sometimes desperate times call for desperate measures. Still, congratulations to you, or anyone you know, who has decided to pursue something that will actually help pay the bills.

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Business Marketing

This smart card manages employee spending with ease

(BUSINESS MARKETING) Clever credit cards make it easier for companies to set spending policies and help alleviate expense problems for both them and their employees.

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Spendesk showing off its company credit cards.

Company credit cards are a wonderful solution to managing business expenses. They work almost exactly like debit cards, which we all know how to use, am I right? It is the twenty-first century after all. Simply swipe, dip, or tap, and a transaction is complete.

However, keeping up with invoices and receipts is a nightmare. I know I’ve had my fair share of hunting down wrinkled pieces of paper after organizing work events. Filling out endless expense reports is tedious. Plus, the back and forth communication with the finance team to justify purchases can cause a headache on both ends.

Company credit cards make it easier for companies to keep track of who’s spending money and how much. However, they aren’t able to see final numbers until expense reports are submitted. This makes monitoring spending a challenge. Also, reviewing all the paperwork to reimburse employees is time-consuming.

But Spendesk is here to combat those downsides! This all-in-one corporate expense and spend management service provides a promising alternative to internal management. The French startup “combines spend approvals, company cards, and automated accounting into one refreshingly easy spend management solution.”

Their clever company cards are what companies and employees have all been waiting for! With increasing remote workforces, this new form of payment comes at just the right moment to help companies simplify their expenditures.

These smart cards remove limitations regular company cards have today. Spendesk’s employee debit cards offer companies options to monitor budgets, customize settings, and set specific authorizations. For instance, companies can set predefined budgets and spending category limitations on flights, hotels, restaurants, etc. Then they don’t have to worry about an employee taking advantage of their card by booking a first-class flight or eating at a high-end steakhouse.

All transactions are tracked in real time so finance and accounting can see purchases right as they happen. Increasing visibility is important, especially when your employee is working remotely.

And for employees, this new form of payment is more convenient and easier on the pocket. “These are smart employee company cards with built-in spending policies. Employees can pay for business expenses when they need to without ever having to spend their own money,” the company demonstrated in a company video.

Not having to dip into your checking account is a plus in my book! And for remote employees who just need to make a single purchase, Spendesk has single-use virtual debit cards, too.

Now, that’s a smart card!

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