Connect with us

Business Marketing

Selfish-Selling Is Zombie Dead. We Need A New Bike. Become Super-Choosable.

Published

on

We Need A New Bike.Selfish-Selling Is Self-Focused and Sucks.  We Need A New Bike.

It shouts how mighty, majestic and magnificent we think we are.  It’s heavy handed and pushy in pursuit of doing-the-deal.  It’s me before thee.  It crams square solutions into round problems. Selfish-Selling doesn’t work anymore.  It’s zombie dead. That means, it looks raggedy-ass, it smells putrid and it’s soulless.  But it doesn’t know it’s dead, it shambles around threatening to feed on innocent civilians.  You know what I’m talk’n about, right?  Selfish-Selling is zombie dead.

Thankfully, there’s a fresh approach.  Instead of the business of selfish-selling and feeding on the innocent, we can focus on…

The Intimate Business of Being Chosen.

I know.  It sounds weird, but don’t roll you eyes.  Close your eyes.  In your head, whisper the word, “intimate”.  What feelings rise behind your eyes?  Love?  Sharing?  Passion? Generosity and service? Commitment and trust?  Dedication and loyalty? What else?

Out-loud.  Say the word “choice”.  We like that word, don’t we?  Because it’s about us, not them.  It’s about what we want, not what they want.  It’s about us choosing what’s best for us. Choice is awesome.  We don’t want to be soldwe want to choose.

Like I said, “The Intimate Business of Being Chosen” sounds weird, but to our clients, it sounds, looks and feels fantastic, respectful and choosable.  Read on to see why.

Here’s what I believe.  We live in an anti-selling society.  Traditional selfish-selling tactics don’t work.  In fact it pisses people off.  Today and in the future, we need a new approach to shared success between our clients and us.  I propose this two pronged approach.

First, a belief-in and the practice-of intimacy in our approach to business is essential and non-negotiable.

Don’t get me wrong.  I don’t propose intimacy as inappropriately personal, overtly familiar or stalkishly creepy.  I advocate intimacy in our approach and attitude toward learning, creating, sharing, solving, serving and delivering ever-constant value to our clients and others. We should must infuse our services and solutions with the hottest elements of intimacy and the brightest business strategies.

We have to be careful though!  Balance is required.  Beam too intense in either direction, too intimate or too business like and you demagnetize your attractiveness, and devalue yourself and your offering.

Second, and this sounds so simple, it’s almost invisible.  If we flip our focus from selling me-centered and selfish, to focusing on them and being worthy of choice, we create attention and attraction.  We earn loyalty and repeat business.  Recommendation and referrals.  As a bonus, it also makes us feel proud of who we are, what we do and how we do it.  What could be better than deserved success, loyal clients and healthy self esteem?

Can you see yourself choosing to focus on listening, solving and sharing, instead of traditional, and zombie dead, selfish-selling?

Are you with me?  Let’s stop chasing, capturing, closing and the business of selfish-selling. Let’s begin to focus on the intimate business of listening, solving, sharing and being worthy of being chosen.

Here’s How To Be Chosen

Let’s begin by asking “Why me”?  Seriously, there are hundreds of people professing to do what we do, many of them, for less money. Why should or would anyone choose us?  What makes us choosable?

Let’s pause a moment.  This is the point where you might feel a bit frustrated.  You might feel like the task of going from rarely chosen, or not chosen often enough, to frequently chosen, referred and recommended, is futile, too difficult, or not in you.  Ignore the doubting whispers in your head!  Rise up and show up.

There are two keys to being supremely choosable.  If you will begin these two things, you’re on your way:

1. Embrace and practice intimacy in the approach, creation and delivery of your business products, services and solutions.

2. Doggedly, yes doggedly, pursue new knowledge, reinvention, renewal, tolerance with discomfort and a open soul for change.  This means splashing around with the new, the unfamiliar, the unproven and the uncertain. Do it daily.  Things you can effect and worth focusing on are:

  • your image.
  • your services.
  • your knowledge.
  • your approach.
  • your delivery.
  • your tools.
  • your follow through.
  • your attitude.
  • your listening.
  • your positioning.
  • your beliefs.
  • your ethics.
  • your empathy.
  • your communication.
  • your broadcast.
  • your commitment.

Here’s How To Get Started…

Where should you start?  It doesn’t matter.  It only matters that you start.

When should you start?  Now!  In fact, by reading this you’ve already started.  Keep moving.

This site is fizzy with bright ideas that can make you uber-choosable.  Read, think and act.

Get out and about.  Expand your exposure, meet new people and join new tribes. Go new places, see uncommon things, experience fresh adventure. Be Brave. Be Bold.

Take what you learn and use it to share, solve and serve.

Choose an intimate business approach, stop selfish-selling styles, take what you learn and use it to share, solve, serve and being worhty of being chosen.  Start today.  One step at a time.

Good luck.  Let me know how I can support you.

PS.  If you think I’m full of crap, or you have something to share, or if you simply want to show the world you were here, please know, all comments are graciously received and appreciated.

~~~~~~~~~~~~~~~~~~~~~~~~~~~

Cheers and thanks for reading.

Photo Credit

Ken Brand - Prudential Gary Greene, Realtors. I’ve proudly worn a Realtor tattoo for over 10,957+ days, practicing our craft in San Diego, Austin, Aspen and now, The Woodlands, TX. As a life long learner, I’ve studied, read, written, taught, observed and participated in spectacular face plant failures and giddy inducing triumphs. I invite you to read my blog posts here at Agent Genius and BrandCandid.com. On the lighter side, you can follow my folly on Twitter and Facebook. Of course, you’re always to welcome to take the shortcut and call: 832-797-1779.

Continue Reading
Advertisement
10 Comments

10 Comments

  1. Matthew Hardy

    March 29, 2010 at 3:56 pm

    Ken, you might be talking about the difference between retail-selling and direct selling. I don’t think the retail context has much to do with real estate sales.

    I think most of the “anti-selling” you refer to in society was invented by a) salespeople who are not good at *professional* (unselfish) selling and b), a social media industry that preaches “don’t be evil” as a setup to their own selling.

    “Selfish-selling” has always existed and still does (even in the completely reinvented world of the internet). Collaborative, mutually-beneficial selling has always existed too, even where the interaction and transaction was *started* by the salesperson.

    In consultative selling, the salesperson knows the questions to ask so that the prospective buyer focuses on their true needs and explains them succinctly. This forms the precursor to the important part of the interaction (and the reason the prospective buyer is spending time with the salesperson), that is, for the salesperson to offer advice, expertise and direction of a type and kind the buyer does not possess.

    • Ken Brand

      March 29, 2010 at 4:25 pm

      Agreed Matthew. The hair-ball is tangled and big. Mostly what I’m talking about is “direct selling”, getting hired to help someone buy or sell real estate. I think we or least me, I can improve my value by listening, sharing and solving, instead of selling me, me, me. As you’ve shared the opposite of selfish-selling is consultative selling or as I have proclaimed it, “the intimate business of being chosen”.

      You make a great point about the internet and it’s relationship or impact on my anti-selling reference. I think the internet has accelerated the distaste for “ad-speak” and braggadocios broadcast, people are less tolerant and frankly, they don’t want to be SOLD, they want candid, advice, facts, pros and cons and in the end, they want to make the choice that’s best for them, now what some lame salesman’s pitch, pitches, or how magnificent they are.

      When you boil it all down, there’s plenty of work to be done on making our clients the laser focus of our efforts. For me, it begins with self examination and awareness, brother, I’ve got lots of work do. That’s what I’m sharing.

      Cheers and thanks for the comment and your thoughts.

  2. Matthew Hardy

    March 29, 2010 at 5:35 pm

    Thanks Ken, for your kind reply.

    I think you hit the nail on the head with ” I can improve my value by… solving”. Smart people don’t talk to salespeople unless they think a solution is in the works.

    Braggadocios and real estate?! What, are you kiddin’ me? 😉

    (I thought for a minute you were going to talk about glam shots and such. For the record: glam shots for Gwen Banta = good; glam shots for Jeff Brown = bad.)

    For all it’s tree-hugging goodness, I actually kinda like “the intimate business of being chosen”. If reminds me of how I think of it. I might call it “presence selling”. It’s not just a matter of presence of mind, but of being present in a way more like during a car wreck or a child’s birth. Let me ‘splain… I used to sing as a soloist and found a real awareness of the difference between being present (and connecting with an audience) or not (and not). Even in a recording studio, engineers seek to imbue a song with “presence”.

    The ideal of presence is that, while being great for the one being present, it is really all about the other person. They “get” the song, or, they get the solution they want.

    So, to be present during an engagement with a client or prospective client ensures that your preparation will offer it’s benefit, all nervousness and such will be gone and the client will feel comfortable enough to be honest with you. Solutions are easy to find in that context, don’t you agree?

    So what do you say to writing a book together. Here’s a proposed title: “Presence Selling – The Intimate Business of Being Chosen”

    Cheers to you too sir!

    • Ken Brand

      March 30, 2010 at 8:52 am

      Yep, you and I see eye to eye. Being present, conversational, educational and inquisitive beats the hell out of anxiously thinking about what you’re going to say next and how you’re going to convince someone. Amen Matthew.

  3. Joe Loomer

    March 29, 2010 at 9:08 pm

    Aiming and missing the mark is almost as bad as targetting what you hope to hit and causign indiscriminate collateral damage. Your link to the “New Language of Effective Ads” is very relevant.

    Case in point: Driving by a competitors office just this past weekend, I see their sign, and beneath it, on a huge banner, is this “Headquarters of the Young Republicans.”

    Why not just roll out a full page ad and run it for three weeks straight stating “we are exclusive, if you do not espouse politics like ours, we do not want to do business with you!”

    In some sense, that in itself was intimate – it hit home. It told me in no uncertain terms that this business was exclusive, that they did not want clients of any other political leaning (including independents and undecideds). A real estate company did this. In a down market. In a slow market. Never underestimate your competitions’ ability to make a bad decision. Pay attention – get out there – do what Ken says – be the ear-on-the-rail sojourner – see what’s coming. Great post Mr. Brand.

    Navy Chief, Navy Pride

    • Ken Brand

      March 30, 2010 at 8:53 am

      Thanks for the endorsement Joe. I don’t always see whats coming, until it smacks me upside the head, but when it does, at least my eyes are open. Cheers Joe.

  4. BawldGuy

    March 30, 2010 at 3:02 pm

    Before beginning, I’d like to offer Matthew a chance to read the two words uppermost in my mind as I read his observation on glam shots. 🙂

    The book you guys speak of has already been written, and has been required reading, along with seminar attendance with the authors present, by Fortune 100 companies. The New Conceptual Selling has been my ‘Bible’ for several years now, and has proven to be pure gold.

    I recommend it to anyone serious about a sales career.

    • Ken Brand

      March 30, 2010 at 4:05 pm

      Thanks for the share, I just ordered it on Amazon. What’cha think about a book called, New-New, Really New Conceptual selling? Maybe we could write that book? Nah, never mind. Cheers JB

  5. Kristy Casey

    April 2, 2010 at 10:09 pm

    Hi Ken!
    Great article!
    Hey what’s wrong with Glam Shots – they have their place! 😀

    This concept is so easy – it’s all about them! There was once an acting class I took that we had to think me me me or you you you throughout it! When in a position of selling it is all you you you! I think it was Jim Rohn that said it best By helping others get what they want, you get what you want in return. Something like that! 😀
    Love, Joy & Peace,
    Kristy

  6. amasters

    April 7, 2010 at 3:01 pm

    Someone once said, “Strangers are just the friends you haven’t met yet”. Is this is the attitude to take when prospecting for clients? I don’t know. One thing for sure is that all relationships have a starting point before which nothing is known about the other person. For someone brand new to the business, with no referral base, standing out from the white noise of all the other advertisements and solicitations can be a challenge.

Leave a Reply

Your email address will not be published. Required fields are marked *

Business Marketing

Google Analytics will now filter out bot traffic

(BUSINESS NEWS) Bender won’t be happy that Google Analytics will now automatically remove bot traffic from your results, but it’ll help your business.

Published

on

google analytics bot

In the competitive, busy world of online content, Google Analytics can help businesses and online publications deliver what their audience and consumers want. Now Google is finally taking the step of filtering out bot traffic in your Google Analytics reporting. This is excellent news!

In the world of websites, online news sites, blogs, and social media, bots are the bane of our existence. In their finest form, they are the electronic equivalent of junk mail. At their worst, they can carry malicious malware and viruses to your site and computer. They can even flood the internet with unfounded rumors that can have an impact on people’s opinions–stirring the political pot or lending misleading numbers to drive unfounded rumors, such as wearing a mask is dangerous. No it’s not! Chalk that nonsense up to bots and crackpots.

For businesses that rely on Google Analytics to determine what content is not only reaching but also resonating with potential customers, filtering out the bot traffic is crucial to determining the best course of action. Bots skew the data and therefore, end up costing businesses money.

Bots set up for malicious purposes crawl the internet looking for certain information or user behaviors. Bad bots can steal copyrighted content and give it to a competitor. Having identical copies on two sites hurts your site and can dink your SEO ranking. However, good bots can seek out duplicate content and other copyright infringements, so the original content creator can report them.

However, it is important for companies and content creators to know if their content is actually reaching real live humans. To this end, Google will start filtering out bot traffic automatically. The Interactive Advertising Bureau (IAB) actually provides an International Spiders and Bots list, through which Google can more easily identify bots. They use the list and their own internal research to seek out bots in action, crawling through the internet and confusing things.

Google says the bot traffic will be automatically filtered out of the Google Analytics results–users don’t have the choice. Some may argue there is a good reason to see all of the data, including bots. Many businesses and online publications, though, will be relieved to have a much clearer vision of what content genuinely appeals to humans, to readers and potential customers. It is a welcomed advancement.

Continue Reading

Business Marketing

Opportunity Zones: A chance to do good

(BUSINESS MARKETING) Opportunity zones offer a chance to breathe new life into economically-distressed communities.

Published

on

opportunity zones

Opportunity Zones are a beautiful mechanism for growing communities that are struggling, but some critics have put this process in a negative light. The following is an expert’s perspective on just this topic.

Jim White, PhD is Chairman and CEO of Post Harvest Technologies, Inc. and Growers Ice Company, Inc., Founder and CEO of PHT Opportunity Fund LP, and Founder and President of JL White International, LLC. His new book is a heartfelt rallying cry for investors: Opportunity Investing: How to Revitalize Urban and Rural Communities with Opportunity Funds, launched March 31, 2020.

Dr. White holds a B.S. in civil engineering, an MBA, and a doctorate in psychology and organizational behavior. He acquires struggling businesses to revive and develop them into profitable enterprises using his business turnaround strategy.

In his own words below:

BY JIM WHITE, PHD

Every investment vehicle has a twist some folks don’t like. Real estate, stock options, offshore tax havens, and even charitable gifting can be criticized for certain loopholes.

Likewise, some detractors have pointed to opportunity zones, a newer investment vehicle unveiled in the Tax Cuts and Jobs Act passed by Congress in December 2017. This bold, bipartisan plan allows for private investment capital to be channeled into some of the most distressed communities in the nation, serving the struggling residents and the investors alike.

Personally, I believe it is one of the noblest initiatives to emerge from Washington in years.

I grew up in a sharecropper cabin in what would have been an opportunity zone in Salem, South Carolina. What would an influx of investment dollars have meant to my low-income community? More and better-paying jobs to offset unemployment. People relocating to my town for those jobs, reversing population decline and increasing real estate values. New life breathed into local businesses. The increased tax revenues could have helped improve failing infrastructure. Social challenges, like crime and drug use, could have decreased. Better resources for my family and our neighbors, such as health care and education, would have emerged.

Today, there are nearly 8,800 distressed communities dotting the country that have been identified as Qualified Opportunity Zones (QOZs). These neighborhoods were designated from census tracks, treasury, and state leaders as communities that would benefit from an influx of investment dollars directed through Qualified Opportunity Funds (QOFs) to reinvigorate businesses, rebuild infrastructure and bolster residents.

As our economy continues to falter, more and more businesses file Chapter 11 and unemployment soars under COVID-19, I believe we are heading toward a painful expansion in designated opportunity zones. Even with the latest round of CARES stimulus money many people will have no way to rebound from this crisis.

One of the unexpected consequences of the coronavirus quarantine is that many businesses are discovering that, in reality, they can succeed through working remotely. This success is a double edged sword, meaning that if a business can thrive with employees working offsite then commercial real estate will suffer. And when companies no longer require brick-and-mortar locations, a local domino effect ensues; ancillary businesses, from cafés to gyms to print shops in and around a commercial office environment will subsequently close. The ripples will be felt through many other industries, including construction, transportation, energy, and retail.

Qualified Opportunity Zones and Qualified Opportunity Funds are instruments that can help stop a downward spiral. When a sponsor is able to present a project that meets the objectives of the QOZ initiative, both the QOZ and the investors benefit. That’s a win!

And, it’s not only urban centers that benefit from investment dollars. Forty percent of opportunity zones are rural. Even with often plentiful food, water, energy and other natural resources, deep poverty exists, and too many of America’s 60 million rural residents lack access to education and healthcare. A declining population often goes hand in hand with failing infrastructure as tax money for repairs dwindles. Many households lack broadband, something the vast majority of Americans take for granted.

Despite the challenges, rural residents are often surprisingly resilient and resourceful. According to The Hill (“Rural America has opportunity zones too”), rural residents create self-employment opportunities at a slightly higher rate than the national average. Their challenge is to connect with investors and access funding, more of which is directed to small business investment on the coasts.

In fact, many entrepreneurs and small business owners don’t know about Qualified Opportunity Funds. If a business is located in an opportunity zone it is eligible for direct funding by reaching out to the QOFs with a specific request for funding.

More than any investment plan that’s come before, I believe opportunity zones have the greatest capacity for positive social and economic impact. Spread out over many communities, these investments can help our nation flourish as a whole.

Continue Reading

Business Marketing

Gloves that translate sign language in real time

(BUSINESS MARKETING) A new wearable tech translates American Sign Language into audible English in real time.

Published

on

Advancements in technology never cease to amaze. The same is true right this moment as a new technology has been released that helps translate American Sign Language (ASL) signs into spoken English in real time.

This technology comes in the form of a hand glove – similar looking on the front side to what one would wear in the winter, but much more advanced when in view of the palm. The palm side of the glove contains sensors on the wearer to identify each word, phrase, or letter that they form via ASL, and is then translated into audible English via an app that coincides with the glove.

This is all done in real time and allows for instant communication without the need for a human translator. The signals are translated at a rate of one word per second.

The project was developed by scientists at UCLA. “Our hope is that this opens up an easy way for people who use sign language to communicate directly with non-signers without needing someone else to translate for them,” said lead researcher Jun Chen.

The hope is to make communication easier for those who rely on ASL, and to help those unfamiliar with ASL adapt to the signs. It is thought that between 250,000 and 500,000 people in the United States use ASL. As of now, the glove does not translate British Sign Language – the other form a sign language that utilizes English.

According to CNN, the researchers also added adhesive sensors to the faces of people used to test the device — between their eyebrows and on one side of their mouths — to capture facial expressions that are a part of American Sign Language. However, this facet of the technology is not loved by all.

“The tech is redundant because deaf signers already make extensive use of text-to-speech or text translation software on their phones, or simply write with pen and paper, or even gesture clearly,” said Gabrielle Hodge, a deaf post-doctoral researcher from the Deafness Cognition and Language Research Centre (DCAL) at University College London. “There is nothing wrong with these forms of communication.”

What are your thoughts on this advancement? Comment below!

Continue Reading
Advertisement

Our Great Partners

The
American Genius
news neatly in your inbox

Subscribe to our mailing list for news sent straight to your email inbox.

Emerging Stories

Get The American Genius
neatly in your inbox

Subscribe to get business and tech updates, breaking stories, and more!