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Web 2.0, The Land of Opportunity

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I had an interesting conversation with Brian Brady yesterday. All of my conversations with Brian have been interesting, lively, enlightening and engaging. We both agree that there are many ways to meet people and build relationships through the internet. I would never make the statement that what works for me is good for every real estate pro who wants a web presence, nor would I suggest that anyone who is not doing the things that I am doing is missing the boat. There are many boats, choose one.

Some would not enjoy posting on a blog every day like I do. I do much more than write a blog. I have a few web sites, a wiki, and belong to at least 20 social networks. I have had internet access in my home since 1991, was one of the first 300 people to sign up for AOL, and participated in social networks when they were bulletin boards and chat rooms. As I explained to Brian none of this is new. (I stopped using AOL after a year when a new product call Netscape navigator 1.0 became available, I received and early beta copy on a floppy disk) I built my first web site in 1996 using navigator Gold 3.0. Did I built the worlds first web site? No, not by a long shot, but I have been at it longer than most and in internet years I am at least a 100 years old.

When I got my very first email account it did not work very well for me because there were not very many people who had email. I used a program called “pine” that was rather crude to say the least. None of my family had email, nor did my friends and neighbors, and neither did my employer. Yet I saw the potential and embraced it. At the time it would not have worked very well in my business.

The picture on this post is an example of participation in a social network and part of a project in the Twin Cities called “Artsy Twin Cities”. For those who have never heard of it Flickr is a social network built around photos, instead of real estate.

Artsy Twin Cities is the brain child of a local resident who has been photographing public art around the metro area. He saw one of my photos on Flickr and asked if he could add it to his collection. I said yes and joined the group. When I joined a few months ago, there were 12 members. Today there are 45 people who belong to the group and who are submitting photos. The groups founder has started using some of my photos on his blog. I am getting to know people in the group and am enjoying the experience.

I belong to other flickr groups as well, including “The Beauty of St. Paul”, a Twin Cities group, an architecture group and more. I started a group of my own, for pictures of snow and cold. Through these groups I share the photos I take and interact with other members. I met a neighbor through Flickr and she is now following me on Twitter.

Recently I uploaded a picture of my dog to share with my daughter. A week later I got an invite to a group for people with pets named daisy. The group has 30 members from all over the country. The photo I took for another reason is out there working for me every day and helping me meet the people who live in my computer and who may be looking for someone just like me to help them with a real estate transaction.

Most people consider Flickr to be an online photo storage site, it is more than that. As amazing as it may sound real estate is not the only basis for forming a social network, and other agents are not the only people who can be found on social networks. In fact I still question the premise that people outside the real estate industry want to socialize with others interested in real estate. Time will tell.

It all sounds time consuming but the truth is most of the photos are used in my blog posts. In my spare time, when I have spare time, and if I get to do what I want to do, I take pictures. That is how I relax.

When I sent Brian an invite to connect through Flickr, he did but his immediate response was to send an email that said “show off!”. That is when I knew that Brian understood what I am doing. It is showing off, or maybe show casing my photos which include sets of photos for my listings, and photos that demonstrate my knowledge of St. Paul and of housing styles.

There is more than one way to interact with others and meet them on interent. Pictures can be a powerful form of communication and are social media. Would I ever suggest that all real estate practitioners need to have a Flickr account to succeed on the internet? No I would not, just like I would not say that real estate pro’s need to have a blog to succeed, or be active on Facebook. There are many ways to meet people and to use the interent, we are only limited by time and imagination.

Full time REALTOR and licensed broker with Saint Paul Home Realty Realty in St. Paul, Minnesota. Author of StPaulRealEstateBlog.com, Columnist for Inman News and an avid photographer.

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33 Comments

33 Comments

  1. Missy Caulk

    March 2, 2008 at 7:43 am

    Sounds like a great conversation and right on. I meet people in a variety of ways. Was on skype last night and that was very engaging. You are unique in that your photo’s speak volumes and tell a story.

  2. Teresa Boardman

    March 2, 2008 at 8:15 am

    Missy, I use Skype too but not with strangers, just with family, friends and business contacts, but I get what you are saying there are a variety of ways to meet people and what we are comfortable with or know how to do varies.

  3. Kathy Drewien

    March 2, 2008 at 9:01 am

    Thanks for the trip down memory lane. I got online in 1994: email hosting by cybernet (bought by mindspring) and a website designed using Hotdog, a product of Sausage (which I still use).

    Ahh, the excitement of that first internet connection when someone I did not know met me online and asked about real estate…

    Today, most of the new people in my life are internet connections;clients, real estate professionals and blogging colleagues, folks “in recovery”, other Faith Partners and Stephen Ministers. When we have the opportunity to meet face-to-face we are old friends.

    Generating real estate business from these connections is not the point. My life is richer for knowing and sharing a relationship.

  4. Teresa Boardman

    March 2, 2008 at 9:17 am

    I think the first time I went on the internet was in the late 80’s through the University of Minnesota, I guess I don’t remember. The first PC I ever touched was in 1982 or 83, donated to the computer lab at the college I was attending by IBM. None of us knew what to do with it. LOL

  5. Maureen Francis

    March 2, 2008 at 9:18 am

    You encouraged me to explore flickr further and I have found some great things there. I would love to get into the community aspect of it more. It would be a great excuse to buy a new camera!

  6. Dave Smith

    March 2, 2008 at 9:44 am

    Teresa,

    You take pictures?

  7. Brian Brady

    March 2, 2008 at 10:28 am

    Show off!

    Thanks for the input, yesterday, T.

  8. Benn Rosales

    March 2, 2008 at 10:41 am

    Teresa, I had an itch to brag about you the other day and I did, but was reserved because I never know what’s a secret.

  9. Teresa Boardman

    March 2, 2008 at 11:06 am

    Maureen – most any camera will do the job. 🙂
    Dave – go away the internet is not big enough for both of us.
    Brian – Thanks for letting me show off and input. I enjoyed it very much.
    Benn – I have not idea what you are talking about . . but I am sure I will send you an email and ask.

  10. Daniel Rothamel, The Real Estate Zebra

    March 2, 2008 at 11:29 am

    Your Flickr group idea is great. Of course, it helps that you take such wonderful pictures.

    What you are saying has more relevance than most people realize. Not only are there a myriad of ways to connect with people via Web 2.0 and social media, what is most effective varies not only by individual, but also by geographic area. Some areas are more wired than others, some areas have vibrant message board communities, some have large Facebook networks, the list goes on. . .

    To use your metaphor– choose a boat!

  11. Eric Bouler

    March 2, 2008 at 11:49 am

    You are right on. The more ways you have to connect is great. If you can tie it in with something you enjoy doing it is just that much better. Photography, internet skills, real estate, and a knowledge of your local town or city is an asset. If you are going to get a camera get something that has a future.

  12. TheRECoach

    March 2, 2008 at 11:52 am

    Well Tboard, it’s obvious by this post that you are more than just a “Twit”, you are a gifted and talented writer, a successful Realtor, and socialite! Really enjoyed the article, you are now on RSS for me. Not sure why you were not before, my loss. See you on “Twitter”. The Coach

  13. Chris Lengquist

    March 2, 2008 at 1:20 pm

    “There are many boats, choose one.”

    This sums it up. A top producer in our office, #2 in fact, still takes 3 hrs a day! to make phone calls. That’s it. His entire lead geneating in 3 hrs a day. No web. No blogging. No mail. But he does it each and every day and he’s really good at it.

  14. Brian Brady

    March 2, 2008 at 1:25 pm

    Teresa-

    I’m back for an extended comment; I was rushing off this morning but wanted to acknowledge your good work.

    I so enjoyed that conversation because you understand that social media marketing isn’t new; it’s been happening for 10-15 years. I was quick to judge your efforts and should not have labeled you as a “blogger”; you, Teresa, are a marketer, a Web 2.0 marketer.

    I hate to link in others’ posts but I want to show you a “pre-blogging” local blog:
    https://groups.yahoo.com/group/nelalist/

    This has been around for 7 years, and has 1200 local members. This is exactly the type of forum where Teresa (and I) might have tried to demonstrate local expertise and engaged consumers.

    Thanks, again for a great conversation. This isn’t about “telling people what to do” it’s about exposing them to practical ideas that can jump start their business; you did just that with your Flickr example. Please keep “showing off” T; we’re all learning

  15. Teresa Boardman

    March 2, 2008 at 2:50 pm

    Thanks for the emails, and yes I should have linked to my twitter account: https://www.flickr.com/photos/tboard/

  16. Jennifer Castillo

    March 2, 2008 at 3:26 pm

    Teresa, thank you for enlightening me about Flickr. I did not know it was also used for social networking. I thought it was just another place to upload and store photos. I will explore it further.

  17. Ines

    March 2, 2008 at 3:34 pm

    I know this post goes way beyond flickr, but wanted to tell you that I only recently signed up and it was to create a mobile blog – it’s amazing what has transpired in those 2 weeks of opening the accound and uploading photos from my phone. You know I love photographs and your church ones are my favorite.

  18. Teresa Boardman

    March 2, 2008 at 4:11 pm

    Ines, also try “blogger” for mobile blogging. I think I have been running mind for a year now. Very easy to use.

  19. Kristal Kraft

    March 2, 2008 at 7:56 pm

    Well TRUMP this!
    🙂

  20. Raj C.

    March 26, 2008 at 10:25 am

    For whatever reason, (age,or simply becuae they haven’t had to) agents have been slow to embrace the various avenues offered by the internet. Flikr should be new to no one with the internet, and even less to those whose business so highly relies on the very medium in which Flickr participates. Fortunately for home buyers, the geeks have rode in on their white Segways and we’ve seen a proliferation real estate companies like Trulia, Movoto, and Neighborcity using a lot more than picture to change the way homes are sold. No business is exempt from web 2.0 and while there may be many boats, there might be just one river.

  21. Cape Cod Investments

    May 30, 2008 at 1:32 pm

    I was also one of the first people on AOL….i forget what that very first publicly released AOL version was though. As for “pine” that you used for email….i remember I used pine in college about 4 years ago with a unix based system. I was wondering if this is the same “pine” we were talking about.

  22. Sue

    June 3, 2008 at 10:02 pm

    I am amazed at your background and how you seem to pick up on things early on. You are obviously a very innovative, curious and recognize potential when you see it. I have to investigate flickr because I LOVE the photo aspect myself and totally relate to you in that its relaxing and fun…anything artsy. Thanks for the info on how things just blossom…social networking is still somewhat new to me, so its helpful.

  23. Ann Cummings

    June 5, 2008 at 6:12 am

    Teresa – thanks for sending me to this post. I now “get it” – didn’t realize flickr was far more than just picture storage.

    Thanks again!!
    Ann

  24. Sue

    June 21, 2008 at 8:56 pm

    “Well Tboard, it’s obvious by this post that you are more than just a “Twit”….”

    Forgive me fo this post that adds nothing other than I found my way back here and this made me laugh….hey, got to have fun, right?!!

  25. Sue

    June 21, 2008 at 8:59 pm

    ugh the typo, I’ve had a glass of wine.

  26. Matt Hellman

    July 18, 2008 at 9:23 am

    That’s a great picture. Flikr is great.

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Business Marketing

Simple ways to improve your organic reach on Facebook

(BUSINESS MARKETING) Facebook continues to make businesses and pages pay to play, but businesses still have a shot of improving their organic reach, according to experts in the field.

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Facebook open on laptop with white desk and small potted plant, open to organic reach.

Facebook organic reach is not dead, but you will need to work harder to get eyes on your pages. Here’s a rundown of what experts are saying will help you reach your audience. Facebook is still the top social media platform that marketers use and where consumers tend to look for and follow brand pages. So don’t despair!

Those running Facebook business pages have been seeing ever diminishing returns on their effort at getting their content in front of their audiences and fans, especially since around 2016. Yet Facebook remains the #1 platform for building an audience. Once upon a time, Facebook was incredibly fertile soil to grow our entrepreneurial and creative gardens in, at little to no cost to us. Many businesses are seeing a drastic reduction in reach, meaning that a tiny percentage of people are seeing our posts, even among those who follow our pages.

Have you ever heard something like, “The first one’s always free; that’s how they get you”? This has long been a business philosophy to hook prospective customers, used by savvy marketers and drug dealers alike. Facebook went and took that to the next level, introducing an easy-to-use platform where almost anyone could find and engage with their target audiences of customers, fans, members, and more.

Of course, there had to be a reckoning, and now that Facebook has more than 2.6 billion active monthly users worldwide, they continue to change the rules. Consider the amount of users and the amount of posts being made, and it makes more sense that Facebook tries to narrow the audience for any single post to a reasonable chunk. Otherwise, our brains would explode (okay, my words, not an actual medical opinion). Really, you don’t need to reach everybody, because not everybody is interested in what you’re offering. You need to reach the right people who are going to engage and build a smaller, engaged loyal group of diehard customers.

Community is key
Here are some of the latest tips and best practices to increase organic reach in 2021, provided by Facebook pros. Mark Zuckerburg keeps bringing up the concept of community, and the algorithm favors engagement, not only on Facebook, but across platforms. Nobody wants products and services constantly jammed in their faces.

This is a conversation, not a one-way portal into your customers’ brains and wallets. A constant barrage of salesy content, urging people to buy buy buy, grows real tedious real fast. “If you build it, they will come.” Only instead of a baseball field in the middle of nowhere, work to build a community.

Ask yourself these questions:

  • Are you creating conversations?
  • Are you using your platform to act as a resource and provide helpful or inside information in your niche or area of expertise?
  • Are you asking your audience what they want and would like to see more of from you?
  • Are you taking current events and trends into account, reacting to local/national/world news at all, and creating timely posts?
  • Are you using a variety of post types (photos, videos, links) and taking advantage of Facebook’s built in post tools?
  • Are you taking data into account for what content people are responding to favorably and when?
  • Do you ever invest in Facebook ads or boosted posts for important content or events?

Find the answer to these questions to reevaluate your strategy, work on promoting a dialogue with your audience, and ideally you will see more engagement on your pages, fruitful interactions that ultimately lead to loyal customers and bigger sales.

Create Conversations
Zuckerburg himself comes back to this point repeatedly in his regular updates on the state of all things Facebook and how the algorithm works, saying Facebook will “prioritize posts that spark conversations and meaningful interactions between people.” Not every industry lends itself to deep thoughts, but it can be simple enough to engage your audience with community questions. People love giving their opinions or talking about a shared interest.

Community questions can be fun, lively, and create fun interaction between your audience and the business. A simple This or That question posted on one of the background color templates can get the conversation started. If people don’t have to invest a lot of time to answer, then great! Depending on the industry, these can be easy one-offs: Red wine or white? Beach vacation or mountains? TikTok or Reels? Mac or PC? Harley Davidson hogs or Kawasaki crotch rockets? Early bird or night owl?

Hot takes, unpopular opinions, are another way to get people chatting. I’m not espousing trying to stir up controversy here, unless that is appropriate for your business, but people get emotional as all get out for something as simple as pineapple on pizza or beans in chili. What’s a popular or common opinion in your field? How can you introduce a hot take to get people chatting? For an entrepreneurial page, you could put out a hot take on a cluttered desk, or making lists, or standing desks.

Sure, these conversations may start out superficial, but who knows? When people begin interacting on your page more, they begin seeing more that you post, and that’s when you can introduce something a little weightier, asking them to share their expertise or advice on a relevant topic.

Become a resource
Whether your business is a science journal, digital marketing, interior designing, or a Texas Hill Country resort, your business and your audience is unique. Real estate agencies have become good at this, so we’ll use them as an example. If you are selling or leasing properties in Austin or San Francisco, sell the area. Don’t only post the properties you’re selling or agent profiles. Post those, yes, but also post industry news and local attractions.

When people are interested in moving to a new city or a new neighborhood or investing in opening a business there, they need to know why the area is attractive. What is the business climate? What are the financial perks associated with living there? What is the area known for (local restaurants, live music hiking trails, swimming holes, no traffic)? Has the area made a list for quality of life, affordability, great job prospects in X industry? Sharing blogs, articles, infographics, videos, and photos highlighting any of these can help your page serve the interests of your target audience. This is a good thing.

Ask your audience
This is a simple tip for keeping things closer to your audience’s interests, helping you identify areas where your page may be lacking–and opportunities for growth, and keeping the conversation going. Be careful not to overuse this one, but it’s an important tool.

  • Try a simple question, such as “What would you like to see more of on this page?”
  • Create a poll, which is much faster to answer, and helps you narrow answers down to what you really want to know.
  • Similar to the community questions, ask them to share something that has helped them. A classic example would be “What is the best entrepreneurial advice anyone has even given you?” Or “Please share some tips to fight procrastination.” Or “What is the top time-saving tool you use in your business (or for scheduling)?” Having your page followers (and hopefully others) chat with each other this way is helpful for them and for your organic reach.

Take current events and trends into account
This one’s simple: Read the room. This goes both ways. If there is renewed interest in, say, downtown lofts or sea shanty dances on TikTok, can you use this momentary heat to bring interest to your page? On the other hand, if there is a natural disaster, tragedy, or financial crash that has caused great suffering in an area? That’s a good moment to review your scheduled posts and delete or postpone anything that could be unintentionally triggering or offensive.

Some types of businesses are better suited to jumping on the latest trend. Do you have a bar or restaurant with a fairly young, social media savvy crowd? Go ahead, Photoshop that Bernie-Sanders-in-mittens image sitting on your patio (only if you can do it as the trend is hitting). Are you targeting an area that has recently been hit by extended power outages? I’m sorry to tell you, but this is not the time to promote that popup restaurant where diners experience eating in the dark.

Mix it up and use native Facebook tools
Of course you want to stay on brand, but please don’t get caught in a rut where all of your posts are one type. Consistency is one thing, but beware that this doesn’t turn into monotony. Assess where you can change things up. Add photos, videos, links to relevant blogs and articles, or community questions. Different people respond differently to different types of input. Use all the tools at your disposal to generate interest, draw people in, and get them reacting to and engaging with your page.

Facebook and all social media platforms have built in tools. They want you to use them. Often, this is a Facebook effort to capitalize on a similar, competing app. Trust me when I say, you will get brownie points (higher reach) when you take the time to use these native tools. Facebook Watch, Facebook Live, Facebook Stories, even using a background color template from the Facebook options, are all ways to show Facebook you’re paying attention and want to optimize the tools they are giving you.

Use provided data
You need to be able to look for patterns, evaluate the factors that made a particular post popular, and know when your customers and followers are likely to see your page and interact with it. Facebook provides a number of insights in the platform, but there are numerous external marketing tools you can purchase or sometimes use for free (depending on how many pages and platforms you are running, and how in-depth you want your data to be).

Posting willy nilly is not the most effective way to be. Decide what data is useful to you and make time to study it, and be willing to make changes to your content strategy based on the data. Like many other aspects of marketing, expanding your organic reach is a mixture of art and science, a balancing act of intuition and cold, hard numbers. Use them.

Consider paying to play
I know, I know, this story is about organic and not paid reach, but the fact is strategically paying for a Facebook ad or boosting a post to highlight a launch, event, special deal, or other important news will bring more people to your page. If the other tips, tools, and best practices referred to here are in place, once they find your page, you have the ability to keep their attention through organic means.

Keep on truckin’
These tips should help you expand your page’s organic reach. More importantly, they should help you build and support a community, earn loyal followers and customers, and generate positive buzz about your business. Keep working on becoming a resource and sharing helpful information. Have fun with it and experiment with new media and types of posts. Know yourself. Know your audience.

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Business Marketing

Buffer’s four-day workweek experiment: Boost or bust?

(BUSINESS MARKETING) After trying out a four-day workweek last year, Buffer is moving forward with the format going into 2021, citing increase in productivity and work-life balance.

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Man working in office with headphones on, making use of flexible four-day workweek.

The typical five-day workweek is a thing of the past for Buffer, at least for now. The company has decided to implement a four-day workweek for the “foreseeable future.”

Last year, the company surveyed its employees to see how they are dealing with the ever-changing landscape of the pandemic and the anxiety and stress that came along with it. They soon learned employees didn’t always feel comfortable or like they could take time off.

Employees felt guilty for taking PTO while trying to meet deadlines. Juggling work and suddenly becoming a daycare worker and teacher for their children at the same time was stressful. So, Buffer looked for a solution to help give employees more time and flexibility to get adjusted to their new routines.

Four-Day Workweek Trials

In May, Buffer started the four-day workweek one-month trial to focus on teammates’ well-being. “This four-day workweek period is about well-being, mental health, and placing us as humans and our families first,” said Buffer CEO and co-founder Joel Gascoigne in a company blog post.

“It’s about being able to pick a good time to go and do the groceries, now that it’s a significantly larger task. It’s about parents having more time with kids now that they’re having to take on their education. This isn’t about us trying to get the same productivity in fewer days,” Gascoigne said.

Buffer’s one-month trial proved to be successful. Survey data from before and after the trial showed higher autonomy and lower stress levels. In addition, employee anecdotal stories showed an increase in worker happiness.

With positive results, Buffer turned the trial into a long-term pilot through the end of 2020. This time, the trial would focus on Buffer’s long-term success.

“In order to truly evaluate whether a four-day workweek can be a success long-term, we need to measure productivity as well as individual well-being,” wrote Director of People Courtney Seiter. “Teammate well-being was our end goal for May. Whether that continues, and equally importantly, whether it translates into customer and company results, will be an exciting hypothesis to test.”

Trial Results

Company Productivity
Buffer’s shorter workweek trials showed employees felt they had a better work-life balance without compromising work productivity. According to the company’s survey data, almost 34% of employees felt more productive, about 60% felt equally as productive, and only less than 7% of employees felt less productive.

However, just saying productivity is higher isn’t proof. To make sure the numbers added up, managers were asked about their team’s productivity. Engineering managers reported that a decrease in total coding days didn’t show a decrease in output. Instead, there was a significant output increase for product teams, and Infrastructure and Mobile saw their output double.

The Customer Advocacy team, however, did see a decline in output. Customer service is dependent on customer unpredictability so this makes sense. Still, the survey showed about 85% to 90% of employees felt as productive as they would have been in a five-day workweek. Customers just had to wait slightly longer to receive replies to their inquiries.

Employee Well-Being
With more time and control of their schedules, Buffer’s survey shows an increase in individual autonomy and decreased stress levels reported by employees. And, the general work happiness for the entire company has been consistent throughout 2020.

What’s in store for 2021?

Based on positive employee feedback and promising company results, Buffer decided it will continue the company-wide four-day workweek this year.

“The four-day work week resulted in sustained productivity levels and a better sense of work-life balance. These were the exact results we’d hoped to see, and they helped us challenge the notion that we need to work the typical ‘nine-to-five,’ five days a week,” wrote Team Engagement Manager Nicole Miller.

The four-day workweek will continue in 2021, but the company will also be implementing adjustments based on the pilot results.

For most teams, Fridays will be the default day off. For teams that aren’t project-based, their workweek will look slightly different. As an example, the Customer Advocacy team will follow a different schedule to avoid customer reply delays and ticket overflow. Each team member will still have a four-day workweek and need to meet their specific targets. They will just have a more flexible schedule.

Companies who follow this format understand that output expectations will be further defined by area and department level. Employees who aren’t meeting their performance objectives will have the option to choose a five-day workweek or might be asked to do so.

If needed, Fridays will also serve as an overflow workday to finish up a project. Of course, schedules will be evaluated quarterly to make sure productivity is continuing to thrive and employees are still satisfied.

But, Miller says Buffer is “establishing ambitious goals” that might “push the limits” of a four-day work week in 2021. With the world slowly starting to normalize, who knows when a four-day workweek might reach its conclusion.

“We aren’t sure that we’ll continue with the four-day workweeks forever, but for now, we’re going to stick with it as long as we are still able to hit our ambitious goals,” wrote Miller.

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Business Marketing

Should your content management system go headless?

(BUSINESS MARKETING) You may be familiar with your typical content management system, but had you heard of a ‘headless’ model? Let’s dig into it together.

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Person using content management system with hands on keyboard and small bit of desktop visible.

At some point, you have probably worked with a content management system (CMS) like WordPress or Drupal. If you haven’t already, you at least know that this computer software is used to manage website content.

But, have you ever heard of a headless content management system before? We didn’t. So, we set out to find out what it’s all about and how beneficial, or not, it can be for your company.

What is headless CMS?

Unlike your classic CMS, headless CMS is a back-end only content management system. It decouples where your content is stored and authored (body) from the front-end where your content is displayed (head).

This CMS isn’t tied to a particular output like a web page. Content is transmitted as data over an application programming interface (API). It’s a content repository that delivers content seamlessly to any device.

Benefits of Headless CMS

More versatile
Headless CMS isn’t your classic “monolithic” CMS so you aren’t constrained to an all-in-one system that might work for websites but not mobile devices.

Content is consumed by customers in more than one place now. Headless CMS provides a more versatile way to deliver multi-channel content to websites, Android and iOS apps, and even IoT (internet of things), like a smartwatch or in-store kiosk.

Businesses will benefit from this because only one back-end is needed to manage and publish content for different services and products.

No need for specialized developers
Developers aren’t tied to a specific programming language or framework. A developer can choose between using Javascript, PHP, Ruby, or any language they prefer.

If you already have a talented developer, you don’t have to scramble to find someone else who specializes in a specific system or language you are moving to. Your current developer can do the job for you in the best way they know-how.

Better Security
Security is important. Not being married to the front-end, headless CMS has a security advantage a regular CMS doesn’t. Usually, content provided to a headless CMS is read-only, and the admin portion lives on a different server and domain.

With the back-end detached from the presentation layer, there is a smaller target area to attack. Also, layers of code can be used to hide the content-delivering API making it safer than a traditional CMS.

Real-time collaboration
With two separate systems, content editors and web developers can work concurrently. This shortens a project’s timeline and helps get your product and services to market quicker. Also, content editors don’t have to spend more time creating the same content for each system. Designers and developers can take care of that.
Downsides of Headless CMS

As with anything, headless CMS isn’t perfect and isn’t for everyone. It has its disadvantages.

More technical
Little technical involvement is called for in a traditional CMS. As a result, the tool can be picked up quickly by almost anyone.

A deeper understanding of CMS, coding languages, and front-end technologies is needed when using headless CMS. You must have a developer that can build the web or app just for you.

Increased maintenance
With the body separated from the head, there are two systems to maintain. Implementation and maintenance could potentially become complex.

Bigger price tag
Building a system from scratch costs time and money. With a traditional CMS, there is one account, and, most likely, one payment. With headless CMS, you’ll have multiple payments for the CMS, a developer, and the infrastructure running your website or app.

Your custom CMS also isn’t coming from a pre-built content management system. All that hard work takes time (and patience) to get it done right.

Conclusion

Headless CMS lets you create a unique user experience and allow for cross-platform publishing, but it isn’t a one-size-fits-all content management system.

Before you jump ships, take inventory of all your content needs. Does your content need to be published on different platforms? Will a simple stand-alone website work for you? Only you can decide what works best with your business, but we hope this information helps.

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