Connect with us

Hi, what are you looking for?

The American GeniusThe American Genius

Business News

Class action lawsuit alleges Zillow violated agents’ phone rights

A new class action suit out of Florida alleges that Zillow has violated multiple laws protecting consumers’ rights against telemarketing abuses.

zillow logo

zillow logo

Class action lawsuit against Zillow

(AGENT/GENIUS) – According to court documents, a Florida real estate licensee has filed a class action lawsuit1, alleging that Zillow violated the 22-year old Telephone Consumer Protection Act (TCPA) which forbids any autodialer calls to cell phones.

Filed in the U.S. District Court, Southern District of Florida, the Plaintiff alleges that Zillow did not have prior express consent to use automated phone dialing systems to telemarket to her and other Realtors, and that she had no pre-existing relationship with Zillow, nor did she give permission for the company to contact her.

Allegations include National Do Not Call Registry violations

Allegations also point to Zillow calling individuals on the National Do Not Call Registry, therefore, the lawsuit is suing on behalf of all real estate licensees in the State of Florida whose cell phones were contacted using an autodialer, as well as licensees who were also on the DNC Registry who, within the four years before the filing received more than one telemarketing call within any 12-month period from, or on behalf of, Zillow offering its services.

The suit alleges there are hundreds, perhaps thousands of real estate licensees in Florida impacted, and in cases of this nature, the inevitable likely next step is that all licensees in the state will receive letters in the mail asking if they were either contacted by Zillow while on the DNC Registry, or whose cell phones were called by autodialers.

Jury trial requested

The Plaintiff has requested a trial by jury, and relief sought includes injunctive relief to bar future TCPA violations, statutory damages, attorney’s fees, and any other rewards the Court deems just and proper.

Advertisement. Scroll to continue reading.

The real estate industry is well trained to observe the TCPA, and if true, it could be seen as a cruel irony that cold calling has been a terrifying minefield for agents, but they are the subject of having their own rights violated.

1 Case 0:13-cv-62559-WJZ

Tara Steele is the News Director at The American Genius, covering entrepreneur, real estate, technology news and everything in between. If you'd like to reach Tara with a question, comment, press release or hot news tip, simply click the link below.

1 Comment

1 Comment

  1. Fred Glick

    December 4, 2013 at 5:57 pm

    I am sure this will be dismissed. It’s B-to-B and the DNC list applies to B-to-C calls.

Leave a Reply

Your email address will not be published. Required fields are marked *


American Genius
news neatly in your inbox

Subscribe to our mailing list for news sent straight to your email inbox.



Social Media

(MEDIA) We’ve warned of this for years, the industry funded it, and Zillow Homes brokerage has launched, and there are serious questions at hand.

Real Estate Corporate

(REAL ESTATE) Zillow has long been a data powerhouse, but a lawsuit about a $150M listing offers a look into listings claims.

Business News

(BUSINESS NEWS) Real estate giant Zillow is being sued by a California photographer who intimates that the company has scraped the images without anyone's...

Business News

(BUSINESS NEWS) Zillow being sued for Zestimates is nothing new, but they're now being accused of concealing Zestimates on "Co-Conspirator Broker" listings, violating federal...


The American Genius is a strong news voice in the entrepreneur and tech world, offering meaningful, concise insight into emerging technologies, the digital economy, best practices, and a shifting business culture. We refuse to publish fluff, and our readers rely on us for inspiring action. Copyright © 2005-2022, The American Genius, LLC.