Leaselytics brings apartment leasing into the 21st century
One of the challenges of apartment leasing is that multifamily chains often use extremely outdated rent roll systems and independent apartment management companies struggle to use technology at all. While there are shining examples of modernity, they are extremely rare, and the attitude nationally tends to be that not only is the current system “okay,” it is too big of a challenge to teach staff a new system and transfer data from point A to point B.
Beyond that, there are holes in the technologies even offered, one of which is apartment leasing agent performance analytics. Until now. Leaselytics has launched as a software as a service (Saas) company to fill in the gap by offering performance data with modern tools and a streamlined interface that a toddler could understand (read: your staff won’t struggle to understand it).
Rob Whitley, Founder and CEO of Leaselytics tells AGBeat, “Imagine a baseball manager trying to create the best line-up of players without knowing their performance stats. It would be impossible. They’d lose every game. This is the same problem that apartment management companies have with their leasing agents.”
A $350B industry running on dinosaur-era technologies
Whitley notes that the apartment industry is a 350 Billion per year industry, with 44 Million rentals in the U.S. Leaselytics allows apartment management companies to tie performance data of leasing agents to financial performance of the portfolio. Companies can track leasing agent performance through intuitive visualizations and optimize how leasing agents are used, resulting in reduced attrition, higher occupancy rates – driving higher profits.
“We have a couple proprietary elements including: a score metric for leasing agents, and a feature called Placement Optimization which allows companies to have right leasing agents, in the right place, at the right time,” Whitley concludes.
This is a tool that could be so dramatically helpful to multifamily brands, that as it becomes mainstream, it will become quickly evident which brands have put themselves at a disadvantage by not adopting it.
Quick photo tour:
Lovely: apartment search by photo tool built in one weekend
As the visual web proves to be more than a trend, rather is the next evolution of the web, Lovely tinkers in their lab to put their mark on visual apartment hunting.
Riding the visual web train
We’ve been talking for some time about the rise of the visual web here at AG, noting that social networks are seeing higher interaction on status updates with photos (example: Facebook), and social media sites relying primarily on the visual element over text (example: Pinterest) paired with the burgeoning photo sharing apps that come standard with any smartphone (example: Instagram), the online community is trading in prose for photos.
At the top of the page, a user chooses their desired city and neighborhood with more cities covered every month. Then, results can be filtered by price and number of rooms, which presents rows of images from search results, which, let’s face it, is the next most important information besides price, location, and size filters.
Each image can be clicked for more results, and users can go on to see all of the listing’s results. The tool is not universally useful, but for those just getting started on their search, it is a great way to get a feel for what’s on the market, or what a neighborhood is like, or even what kind of quality can be expected in a specific price range.
Maps were the 2008 revolution. Visual is so NOW.
Just as map search became the hot ticket for apartment/rental search sites in 2008, visual search results are going to be the hot ticket for 2013, but Lovely’s tinkering put them a step ahead of the trend. After decades of lame websites filled with walls of words in ten point font, the ease of searching visually is finally coming to fruition – watch for more to follow in short order.
Multifamily builder and developer sentiment hits seven year high
Multifamily players such as builders and developers are feeling more positively about the sector, despite “continuing difficulties.”
Developers and builders are more optimistic
The the National Association of Home Builders (NAHB) Multifamily Production Index (MPI) reached a seven year high, recording its highest reading since the third quarter of 2005 with an index of 51, measuring developer and builder sentiment about current conditions in the multifamily market on a scale of 100. The MPI rose 2.0 percent from the fourth quarter to the first, marking the seventh consecutive quarter of increases.
[ba-pullquote align=”right”]The MPI rose 2.0 percent from the fourth quarter to the first, marking the seventh consecutive quarter of increases.[/ba-pullquote]The MPI provides a composite measure of three key elements of the multifamily housing market: construction of low-rent units, market-rate rental units and “for-sale” units, or condominiums. The index and all of its components are scaled so that any number over 50 indicates that more respondents report conditions are improving than report conditions are getting worse.
In the first quarter of 2012, the MPI component tracking builder and developer perceptions of market-rate rental properties recorded an all-time high of 69, while low-rent units dipped slightly to 53. For-sale units increased to 37, which is the highest reading for this component since the fourth quarter of 2005.
Construction continues despite difficulties
[ba-pullquote align=”right”]”In spite of continuing difficulties in the capital markets, it appears that new construction is underway.” -W. Dean Henry[/ba-pullquote]”In spite of continuing difficulties in the capital markets, it appears that new construction is underway,” said W. Dean Henry, president of Legacy Partners Residential in Foster City, Calif., and chairman of NAHB’s Multifamily Leadership Board. “This is certain to help satisfy some of the pent up demand that has occurred over the past several years.”
The Multifamily Vacancy Index (MVI), which measures the multifamily housing industry’s perception of vacancies, dropped to a level of 31, the lowest recording since the inception of the index in 2003. With the MVI, lower numbers indicate fewer vacancies. The MVI has decreased considerably in the last three years, after peaking at 70 in the second quarter of 2009.
“Multifamily construction continues to be a bright spot in the overall housing market,” said NAHB Chief Economist David Crowe. “However, as indicated by the MVI, demand for apartments is now quite high, and production is still very low in a historic context and in the context of what we project is necessary to meet long-term demand.”
Historically, the MPI and MVI have performed well as leading indicators of U.S. Census figures for multifamily starts and vacancy rates, providing information on likely movement in the Census figures one to three quarters in advance.
RentJuice launches Common Application, shakes up rental industry
RentJuice continues to lead in the rental relationship management (RRM) sector, and with today’s announcement of a “common lease application,” they are definitely pushing the envelope in the industry.
RentJuice pushes the envelope. Again.
AGBeat first introduced you to RentJuice.com over a year ago, as they acquired one of their closest competitors was funded to the tune of over $6 million. Last fall, they introduced the first of its kind directory of rental industry insiders, blowing the doors off of what has long been a closed-door, almost secret network.
Now, they are attempting the impossible by launching a “Common Application” for renters to complete through their system either on their computer, iPad or iPhone, complete with digital signatures. A video demo is available here.
Common Application and the implications
In many markets, renters race against the clock to get available units, and with vacancy rates diminishing, this is becoming problematic. The new RentJuice “Common Application” is similar to Facebook Connect in that consumers fill out the common application once and their personal information can prepouplate any real estate office’s custom leasing-related forms including applications for separate rental units.
The company said in a statement, “The time-and-effort-saving Common Application is a key component of RentJuice’s new online leasing process, which gives renters working with a RentJuice broker the chance to initiate and complete the rental application process immediately. Landlords and agents can send a client a consolidated set of online forms for a property in their RentJuice account using a smartphone or tablet, eliminating the need to make a trip to the office. No pen and paper, scanner, fax machine or envelope is needed – applicants can even sign leasing forms online using a mouse or their finger with any touchscreen mobile device.”
RentJuice is already available in Boston, Chicago, Miami, New York, and was recently launched in San Francisco. Since the limited pilot program was launched in February, they say nearly 4,000 new lease deals have been created in these markets with RentJuice.
Security of the global renter identity database
The company says the service is more secure than sending scanned documents over email and that all personal information is password-protected in a 256-bit-security rental data repository. The company says that the details collected from consumers come standard with every RentJuice account – live and as a downloadable PDF – but the platform also supports the numerous, varied applications for which different landlords ask, simplifying them to the most common set of questions and information. Landlords and leasing managers that are RentJuice users can link into this global renter identity database to receive and compare applications easily – online, in one place.
“In recognition of an aggressive rental market, this is a giant step toward expediting the leasing process, bringing it almost entirely online in a completely unique way,” said David Vivero, CEO of RentJuice. “Online lease signing and the Common Application iron out a pretty complex process for renters while respecting the unique needs of each landlord or broker. It allows all business to be conducted remotely with just an Internet connection and mobile device – this is not just an app; it’s a way of doing business.”
About: “RentJuice is an online platform that allows property managers and landlords to instantly share their availabilities with partner companies for free to shorten vacancies and improve communication. The Company also offers a paid upgrade that provides agents, brokers and leasing offices a “virtual rental office,” available from a browser, iPhone or iPad. From powering a leasing agent’s Facebook page and WordPress website to offering outsourced data entry and automatic ad syndication to dozens of consumer websites such as HotPads, Zillow and Trulia, RentJuice makes every step of the rental marketing process simpler.”
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