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Becoming Super, One Click At A Time

housechicken? superchick?

I picked up my mail at the office the other day and discovered I had won the "gigabyte" award.  I must’ve missed the office meeting where they handed out the certificate, but clearly, my technical skills had been unveiled to the rest of the office.  I went in for mail and walked out 3 hours later, having diagnosed several viruses and fixed several other small issues for folks on their laptops.

All the requests start the same way: "I hear you’re, like, the super tech person…"  They just go downhill from there:

"And then you clicked on what?"
"Why did you click that?"
"NO, let’s not click that again…"
"Please stop clicking that. Yes, I see it keeps popping up."
"MOVE."

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You put the same person in front of a blog dashboard or a Flickr page and all of a sudden, it’s like the mouse is a foreign object.  Click?  What’s a click?

I’m not a technical super hero.  I figured it all out bit by bit, in the same way.  By clicking on things and seeing what happens.  Granted, I’ve been at it a while.  But if you’re afraid to explore or to play, then there’s no moving forward.

So how do you overcome the fear of the click and move into the playworld, where exploring and clicking around is fun?  Where it’s okay to explore, to succeed and to fail, and to generally discover that nearly anything is possible, if you eventually click on the right stuff?

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Written By

Kelley Koehler, aka the Housechick, is usually found focused on her Tucson, Arizona, real estate business. You may also find her on Twitter, where she doubles as a super hero, at Social Media Training Camp, where she trains and coaches people on how to integrate social media into successful business practices, or at KelleyKoehler.com, a collection of all things housechick-ish. Despite her engineering background, Kelley enjoys translating complex technical concepts into understandable and clear ideas that are practical and useful to the striving real estate agent.

10 Comments

10 Comments

  1. Loren Nason

    March 5, 2009 at 10:21 pm

    MOOVE!!

    Love that video

    If I acted like that I wouldn’t have any customers 🙂

    Got a call last friday. “My computer is frozen, I can’t login”. So I drive 30 miles to customers office to fix problem. 30 seconds of diagnosis and i found the problem.

    Wait for it…..

    The mouse button was broken so they couldn’t click on their name to login

  2. Jim Duncan

    March 6, 2009 at 6:50 am

    Worth the read if only for the MOVE reference. I mentioned that video the other day in a discussion.

    There’s no need to be fearful of tech, just aware of some of its consequences.

    I was the “tech guy” for years, and always enjoyed helping people, but … 🙂

  3. Matthew Rathbun

    March 6, 2009 at 9:18 pm

    As the real estate world move further and faster toward being completely encompassed with technology, I’m afraid that we’re going to lose some agents who have wisdom and good hearts, because they can’t or won’t overcome their fear of the computer. This is NOT an age related issues, either. we’ve got more than a few folks who just won’t…. Well, you know.

    As an instructor I feel useless to these folks. There’s very little I can do if they won’t take the first steps.

  4. Mariana Wagner

    March 6, 2009 at 9:38 pm

    There is a difference between tech-savvy and internet savvy. I am not very tech-savvy, but I am internet-savvy.

    Would that be called Soft-Tech?

  5. ines

    March 7, 2009 at 4:23 pm

    MOOOVE!! 😀 …for the record…I don’t do AOL

  6. Vicki Moore

    March 18, 2009 at 1:36 pm

    I was really unhappy when the most techish person I knew told me to figure it out for myself – “You’ll understand it better.” Poop! I wanted someone to just give me the answer. Hopefully he’s not looking when I say: He was right.

  7. Teri Lussier

    May 23, 2009 at 8:36 pm

    >So how do you overcome the fear of the click and move into the playworld, where exploring and clicking around is fun?

    Yes? How? I’m still waiting for the answer…

  8. Loren Nason

    May 23, 2009 at 9:31 pm

    Teri,

    Overcoming the fear of clicking around to learn is hard for some people. Depending on what it is you are trying to learn the fear could be unwarranted to valid.

    If you are playing around inside your hosting control panel you need to be more careful on what you click on because you could do damage by say changing DNS settings or deleting a database.

    If you are inside of facebook the most damage you could do is … nothing. Well you could delete your account, but I think the chances of that would be slim.

    If you are trying to learn web design such as changing the look of your blog, the best thing to do would be to setup a 2nd test blog to mess around with. That way if you make a mistake and break it then it doesn’t matter.

    Another thing to do is take your question to Google and learn your answer. Read multiple websites about the solution and then try out the solution.

    For some it comes naturally. I was a born tinkerer and had a wrench in my hand. I was a mechanic before I got into computers 15 years ago and I was self taught with some schooling. I didn’t have time to wait for someone to tell me how to do something, so I just figured it out on my own.

    Shameless self promotion:

    If all the above still leaves you with some fear you can always schedule a personal coaching session with me.

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