How to

Real estate team building – free video seminar

"I want a big team." Over the years I've had agents tell me they "wanted a big team".  Or they "didn't want a big team". ...

If I had a dollar for every short sale that didn’t close on time…

Buyers and Short Sales If I had a dollar for every short sale transaction that didn’t close on time, I’d be rich. Rich, I say....

How to stop the curse-of-experience from murdering your real estate business

What is the Curse-Of-Experience? The skies were tall, blue and sun glasses bright.  Lounging in circled chairs sat 3 supremely smart real estate types, and...

Real estate lessons in customer service from Jimmy John’s delivery

Simple ordering We ordered Jimmy John's for dinner at our house tonight (don't be impressed, it's actually not a rare occurrence). We ordered online and...

Realtors, class up your desk with modern desk accessories – hot find

Gorgeous desk accessories Whether your office is virtual and your desk double duties as your kitchen counter or you're in a high rise corner office,...

Realtors, are you listening to your consumers? Do it creatively, anonymously

Can you hear me now? Are you listening? Feedback forms on your website are great and your TweetDeck column searching for your name or...

Realtors, answering the phone is not sexy, but…

Answering The Phone Is Not Sexy but.... I know, I know... this has been said before and so many times. I know, I know, we all...

Short sale negotiations, second lien holders, and ping-pong

Dealing with the Second Lien Holder At my speaking engagement last week in San Marcos, California, one of the Realtors® asked me to share my...