… or it rains, or it’s windy?
How in the world could I ignore commercials with bubbles floating the skies of downtown, boasting Super Fast Mobile Internet anywhere? The image of those floating bubbles around buildings gives one the impression that coverage is strong, stable, and available everywhere you go.
Do you remember the days of rabbit ears on television sets, and on Friday night during Dallas, tuning the antennas for mom and dad? Maybe you had to grab the roll of foil and wrap those giant wads around the tips of the antennas until your mom just told you to stay standing there because it seems to be working if you hold your hand up and to the right? I imagine if you wore braces it was even more ‘Clear,’ right?
Well, welcome to Clear…
…where we’re going to throw you back 20 years into the past to aim your wireless modem out the window, turn it a skoatch and wait to see if you get more bars, and maybe, if you stand just like you are, you can check your email really quickly, before someone turns on the microwave and completely knocks you offline.
You might be thinking
You may be thinking I’m exaggerating, but I’m not, this is Clear- the Super Fast way to find yourself without internet just about any time of day, but God forbid it happens after 10 PM EST because support is closed.
I purchased Clear the month it launched in Austin, and I can tell you, on the night of installation, we had solid reception of four bars out of five, and that was the last time. To date (four months later), the most bars we’ve ever been able to get is around three if I stand just right and it’s not raining or windy.
You see, that’s the Clear way of doing internet
Anyone that knows me knows that if I don’t like something, or someone, I have better things to do with my time. But with Clear, it’s different- it’s just that frustrating.
I’ve contacted Clear’s support, and I have spent no less than three hours on the phone with support and advanced support only to be told they would research and call me back. Maybe they couldn’t get through on our Clear phone because it’s the equivalent to a cell phone with no bars- we’ve never used it because no one can ‘hear you now.’ The modem sits within 2 miles of two towers in opposite directions from our home, but our modem just cannot find those awesome bubbles from the commercials. And speaking of phones, and modems (voip style) there is no battery in the modem- thunderstorm and no electricity? Again, no phone OR internet.
(Sorry, my neighbor just ran their microwave, I didn’t mean to drop on you… I’m totally serious.)
We’re all desperate for alternatives to AT&T and RoadRunner, but I’m here to tell you, Clear isn’t it, and neither is Sprint 4G, because that’s just the Clear network as well.
I wanted to be able to tell all of you to switch, but I cannot, but maybe in the next two years I can say differently, because that’s how long they have to blow all those bubbles you see in the ads… that’s the length of our contract with them.
Clear product rating:
As product reviews go, Clear is Clearly crap. Buyer beware. Trust me, I’m being polite. 🙂
Clear Commercial – look at all those bubbles: