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New FCC director means new future for data caps and net neutrality

(TECH NEWS) Charter Communications has withdrawn their request to impose data bans on customers now that net neutrality foe Ajit Pai is out and net neutrality champion Jessica Rosenworcel is in.

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Hands browsing internet on iPad and desktop behind, exercising net neutrality.

Charter Communications had requested the right to impose a data cap on its customers during Ajit Pai’s term as chairman of the FCC, but with the new administration and a new head of the FCC, net neutrality advocate, Jessica Rosenworcel, they have decided to withdraw their request.

While many of us are still working from home and students attending classes virtually, access to the internet remains crucial. Many people are also struggling financially due to the pandemic. Charter’s petition to impose data caps during a pandemic is widely seen as particularly callous and greedy, like they couldn’t wait to get in there and strong-arm their customers.

With a proliferation of virtual students and remote workers, moving to a pay-to-play internet model would restrict many people from access to work, school, and life’s other internet based necessities and niceties. Work and school would become more difficult to sustain online with data caps. Social media platforms and online shopping could be impacted if ISPs decided to slow down the internet to shake down users for more money, thereby further harming entrepreneurs. Even cryptocurrency exchanges would be affected.

Charter had been unable to add data caps and overage fees as part of a seven-year ban starting when they bought Time Warner in 2016. Charter went so far as to claim (bizarrely) that their clients liked data caps.

Data caps are not anything to love. This means an internet service provider can limit the amount of data customers can use or transfer, and then charge fees for using more than the allotted amount. When customers reach the data cap, their internet service may slow down considerably and costs may go up. Ajit Pai was seen to be sympathetic to Charter’s cause, as he was the chairman of the FCC when it repealed net neutrality.

Pai’s FCC team overturned net neutrality, and still defends his decision. The ousted Pai claimed he would do it again, telling CNBC on January 25, 2021, “I think time has shown that our decision was the right one,” he said.

While ISPs have not yet begun to abuse the repeal of net neutrality as initially feared, in late 2020, Comcast announced its intention to impose data caps on customers without limited plans, which they were criticized for. Charter’s petition to impose data caps, ending their ban on doing so two years early, was another step in that direction.

Jessica Rosenworcel has long fought for net neutrality. FCC observers assume the decision made under Pai to eliminate net neutrality will be reversed sooner rather than later. Now that Ajit Pai, whom Charter believed would be sympathetic to their cause, is out, the company has withdrawn their petition. Perhaps sensing that they missed their window to get rubber stamped to impose data caps, they are going back to the drawing board.

Joleen Jernigan is an ever-curious writer, grammar nerd, and social media strategist with a background in training, education, and educational publishing. A native Texan, Joleen has traveled extensively, worked in six countries, and holds an MA in Teaching English as a Second Language. She lives in Austin and constantly seeks out the best the city has to offer.

Tech News

Get all your digital organization in one place with Routine

(TECH NEWS) Routine makes note-taking and task-creating a lot easier by merging all your common processes into one productivity tool.

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A desk with a laptop, notepad, smartphone, and cup of coffee settled into an organized routine.

Your inbox can either be your best friend or your worst enemy. Without organization, important emails with tasks, notes, and meetings can become a trash pile pretty quickly. Luckily, there are a lot of tools that aim to help you improve your efficiency, and the latest to add to that list is Routine.

Routine is a productivity app that combines your tasks, notes, and calendar into one easy-to-use app so you can increase your performance. Instead of having to switch between different apps to jot down important information, create to-do lists, and glance at your calendar, Routine marries them all into one cool productivity tool. By simply using a keyboard shortcut, you can do all these things.

If you receive an email that contains an actionable item, you can convert that email into a task you can view later. Tasks are all saved in your inbox, and you can even schedule a task for a specific day. So, if Obi-Wan wants to have Jedi lessons on Thursday, you can schedule your Force task for that day. Likewise, chat messages that need follow-up can also be converted into tasks and be scheduled.

To enrich your tasks, notes can be attached to them. In your notes, you can also embed checkboxes, which are tasks of their own. And if you have tasks that aren’t coming from your inbox, you can import them from other services, such as Gmail, Notion, and Trello.

To make sure you can stay focused on the events and tasks at hand, Routine makes it easy to take everything in. By using the tool’s keyboard-controlled console, you can access your dashboard to quickly see what tasks need to be addressed, what’s on your calendar, and even join an upcoming Zoom session and take notes about the meeting.

Routine is available for macOS, iOS, web, and Google accounts only. Overall, the app centralizes notes and tasks by letting you create and view everything in one place, which helps make sure you stay on top of things. Currently, Routine is still in beta, but you can get on a waitlist to test the product out for yourself.

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Tech News

The paradox of CAPTCHAs: Too smart for humans vs AI?

(TECH NEWS) AI is catching up to our cybersecurity technology and often tricking humans too — so what’s next for CAPTCHAs and the internet?

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Person using phone with laptop to verify CAPTCHAs and code.

We’ve all encountered it before: The occasional robot test that feels impossible to beat. If you’ve felt like these tests, also known as CAPTCHAs, have gotten harder in the last couple of years, you aren’t wrong—and the reason is as ironic as it is baffling.

Simply put, AI are just as good as—and often better than—humans at completing CAPTCHAs in their classic format. As machine learning and AI become more advanced, the fundamental human attributes that make consistent CAPTCHA formats possible become less impactful, raising the question of how to determine the difference between AI and humans in the future.

The biggest barrier to universal CAPTCHA doctrine is purely cultural. Humans may share experiences across the board, but such experiences are typically basic enough to fall victim to the same machine learning which has rendered lower-level CAPTCHAs moot. Adding a cultural component to CAPTCHAs could prevent AI from bypassing them, but it also might prevent some humans from understanding the objective.

Therein lies the root of the CAPTCHA paradox. Humans are far more diverse than any one test can possibly account for, and what they do have in common is also shared by—you guessed it—AI. To create a truly AI-proof test would be to alienate a notable portion of human users by virtue of lived experience. The irony is palpable, but one can only imagine the sheer frustration developers are going through in attempting to address this problem.

But all isn’t lost. While litmus tests such as determining the number of traffic cones in a plaza or checking off squares with bicycles (but not unicycles, you fool) may be beatable by machines, some experts posit that “human entropy” is almost impossible to mimic—and, thus, a viable solution to the CAPTCHA paradox.

“A real human being doesn’t have very good control over their own motor functions, and so they can’t move the mouse the same way more than once over multiple interactions,” says Shuman Ghosemajumder, a former click fraud expert from Google. While AI could attempt to feign this same level of “entropy”, the odds of a successful attempt appear low.

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Move over, Clubhouse: Slack adds their own audio chat rooms

(TECH NEWS) Slack planning to co-opt Clubhouse’s synchronous audio rooms has lead to mixed response. Did it really need to be done?

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Woman in green cardigan and headphones listening to audio chat room on mobile, where Slack becomes a competitor.

Slack is adding a synchronous audio chat room feature similar to what Clubhouse already has. While not everyone is happy about it, the addition is true to Slack’s ongoing form—if a little redundant.

Slack’s audio rooms would work similarly to Clubhouse’s current feature of the same persuasion. The rooms themselves would be ongoing for as long as they were open, and users would be able to drop in and out of calls at their leisure, even joining the conversation when permitted by the host or settings. In theory, it’s a cool way to round out Slack’s platform and make for yet another way for people to engage during the work day.

But not everyone is stoked about the addition. Pocketnow’s Nadeem Sarwar makes a strong point about the redundancy of adding a Clubhouse feature to the already-packed Slack deck: “…from a regular remote worker’s perspective, I’d rather use services such as Telegram, Discord, or Google Meet that we’ve grown accustomed to using for jumping into a group call with my teammates.”
“…[T]he need for audio chatrooms to get in a chaotic chat with colleagues, with whom you already chat over work and share memes five days a week, doesn’t make much sense,” he adds.

Sarwar also references research about remote meeting fatigue from Stanford and The Washington Post, positing that—since video conferences are already played out at this point—adding another quasi-conference option to Slack doesn’t serve much of a purpose.

He isn’t wrong. There are multitudinous conference options on the market now, many of which are free. One could argue that Slack, having marketed itself as a text-first communication hub, has no business entering the audio chat landscape.

That argument falls on its face when you consider Slack’s model—something both Sawar and the Slack CEO himself mention—involves “stealing” and implementing “good ideas” from others in order to make their own platform as comprehensive as possible. If one is able to use Slack for the majority of tasks that Google, Discord, and Clubhouse offer, that makes the platform a lot more attractive to users who are on the fence.

And, perhaps more importantly, it ensures that current users won’t migrate to a comparable platform in the future—especially if their colleagues are making the same choice.

It’s a smart move for Slack, especially given Clubhouse’s lack of Android support at this time—something Clubhouse has said probably still won’t launch for a couple of months.

The Clubhouse team, for their part, continues to add new features in efforts to maintain the platform’s upward mobility. One such feature is the option for paid subscriptions to content creators, allowing for people to monetize their presence on the platform. At the time of this writing, Clubhouse is valued at around $1 billion.

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