Connect with us

Social Media

Internet trolls: feed them, ignore them, or embrace them?

(SOCIAL MEDIA) The web is home to the best trolls in the world, and you’re going to come across them. Here are some proven ways to react.

Published

on

Internet trolls: good or bad

In the above video by the Idea Channel, Mike makes the argument for and against internet trolls, which we thought we would address with our own experiences. You’ve heard the phrase, “don’t feed the trolls,” but do they actually serve a purpose? Where does trolling end and harassment begin?

First, we should consider that the idea of anonymity is fading online, so trolling behavior is often associated with a real person and their real name, so some trolls have become quiet over the years, while others have willingly taken on trolling in public under their real names. That said, most people that troll under their names are not sending death threats, rather being argumentative, which should be embraced to avoid the echo chamber. But when someone threatens violence or insults in an effort to bully, harass, or hurt others, the usefulness of their behavior diminishes.

Personally, I have both fed, ignored, and embraced trolls, but it depends on their intentions. Let’s examine:

  • Feeding the trolls: I find myself giving trolls fodder with arguments that are not personal to me. Arguing over the merits of whether Twitter is valuable or not is not personal to me, and I don’t care if someone tells me I’m retarded (their words) for using Twitter. In this instance, I’m openly feeding the trolls and sometimes even provoking for fun. Consider it trolling the trolls. I’m okay with it, and they are too, and it’s kind of fun for all and we let off steam.
  • Ignoring the trolls: I get tagged in a lot of inappropriate stuff on Facebook and sometimes it’s funny, but other times, it is truly harmful to my reputation. Recently, someone posted an extremely racist photo and tagged me in it. I untagged myself and didn’t say anything, because with that particular troll, if I react, they’ll just get worse and start posting racist photos on my wall and so forth. I’ve found that in some instances, ignoring actually does make it go away, because they’re looking for a reaction. If they’re harassing my friends on my wall, I have to react (reprimand, unfollow, block, depending on the severity).
  • Embracing the trolls: you’re going to think I’m weird, but there are a few people I’ve met online through their trolling and I’ve actually become friends with them. Often, it’s political, and by not shutting out their opinion (although dripping with rude sarcasm and condescension), I have learned to see the bigger picture and I have honestly expanded my horizons and my thought patterns by being open to others’ opinions, even if they suck at delivering them.

And then, there is harassment

Trolling is one thing, harassment is another. Harassment can be a continued string of threats, or just one rude comment designed to hurt, but it is never called for, and never acceptable.

I once posted on Facebook a story about the declining number of death penalty cases in America, and I didn’t opine as to whether I thought that was good or not, but someone made an assumption. They began commenting that I was the reason crime in America is on the rise. I disagreed. They commented that I was a bad Republican. I asserted that I’m an Independent voter, and while I tend to be more conservative, I don’t believe in a correlation between taking the death penalty off of the table and increased crime.

So far, so good, right? Civil-ish discourse.

Then, he said that my inability to reason is why God killed our son.

…what?

Because I posted a news story from CNN in 2013 about death penalty cases, I deserved to have a stillborn son in 2004? He could have called me a moron and moved on, but he had to cross the line.

When people behave as such, it doesn’t further any conversation, expand any minds, or help anyone to see a bigger picture, it is only designed to make the troll feel better about themselves through abuse. I’ve never received any death threats, but I have been stalked, I’ve been harassed, and demeaned on a regular basis, and while much of it I ignore, there is literally no use for hurtful insults.

Tell us in the comments about a time that you were the victim of an internet troll who went too far.

Further reading

As Mike mentioned in the video, there is more reading and viewing on this topic:

Lani is the Chief Operating Officer at The American Genius - she has co-authored a book, co-founded BASHH and Austin Digital Jobs, and is a seasoned business writer and editorialist with a penchant for the irreverent.

Continue Reading
Advertisement
2 Comments

2 Comments

  1. Tinu

    January 24, 2014 at 1:15 am

    If they are true trolls, it’s highly unlikely that I will feed or embrace them. It’s more of an issue of bandwidth than anything else. Each little hole of unproductive time sucks a piece of my soul and sometimes money I could have earned, with it.

    But when people approach me with a controversial view that they actually want to debate, and not just call names or waste my time, if there’s the possibility that one of us may actually influence the other’s point of view, I engage. I’ve had online conversations with would-be racists, guys who were (mostly) pretending to be sexist to get attention,

    The comment that guy made about why you lost your son – the line he crosses is way in his rear view… that’s way over the line and it’s awful that this happened to you.

  2. Pingback: No worries trolls! Judge rules that a politicians can't ban you on socials - The American Genius

Leave a Reply

Your email address will not be published. Required fields are marked *

Social Media

Instagram announces 3 home feed options, including chronological order

(SOCIAL MEDIA) Instagram is allowing users to choose how their home feed appears so they can tailor their own experience… and chronological is back!

Published

on

Instagram home feed options

Break out the bottle of champagne, because they are bringing back the chronological order in Instagram!

About time, right? Well, that’s not all. Per Protocol, Instagram has announced that they are rolling out three feed options in the first half of 2022. What?! Yes, you read that right.

3 New Feed View Options

  1. Home: This feed view should feel familiar because it’s the algorithm you already use. No changes to this view.
  1. Favorites: This feed view option presents a nice and tidy way to view creators, friends, and family of your choosing.
  1. Following: Last, but not least, is my favorite re-boot, the chronological view of every account that you follow.

Per Protocol, recent legal allegations have been made that Instagram and Facebook have been prioritizing content viewed as harmful in the algorithm and specifically in Instagram. Instagram is widely believed to be harmful to teens. Per the American Psychological Association, “Studies have linked Instagram to depression, body image concerns, self-esteem issues, social anxiety, and other problems”.  They have been under scrutiny by lawmakers and in response are posing the chronological feed as a solution.

However, this won’t fix everything. Even if the algorithm isn’t prioritizing harmful posts, those posts will still exist and if that account is followed it can still be seen. The other issue with this solution is the knowledge that unless Instagram lets you choose your default feed view, they could still cause the algorithm view to be the automatic view. Facebook doesn’t allow you to make the chronological feed your default view. This means you would need to choose that view every time. This bit of friction means there will be times it is overlooked and some may not even know the functionality exists. Knowing this information about Facebook, prepares us for what’s to come with Instagram. After all, Facebook, or Meta, owns both.

While as an entrepreneur, the chronological view excites me, I know the reality of it being used is questionable. I would love to know others can see the products and services I offer instead of hoping that Instagram finds my content worthy to share in the algorithm.

As a human being with a moral conscience, I have to scream, “C’mon Instagram, you CAN do better!” We all deserve better than having a computer pick what’s shown to us. Hopefully, lawmakers will recognize this band-aid quick fix for what it truly is and continue with making real changes to benefit us all.

Continue Reading

Social Media

Facebook’s targeting options for advertising are changing this month

(SOCIAL MEDIA) Do you market your business on Facebook? You need to know that their targeting options for ads are changing and what to do about it.

Published

on

Laptop on lap open to Facebook page representing ad targeting.

Meta is transforming Facebook’s ad campaigns beginning January 19th. Facebook, which has been infamously battling criticism regarding election ads on their platform, is revising its limited targeting ad campaigns. Per this Facebook blog post, these changes eliminate the ability to target users based on interactions with content related to health (e.g., “Lung cancer awareness”, “World Diabetes Day”), race and ethnicity, political affiliation, religious practices (e.g., “Catholic Church” and “Jewish holidays”) and sexual orientation (e.g., “same-sex marriage” and “LGBT culture”).

These changes go into effect on January 19, 2022. Facebook will no longer allow new ads to use these targeting tools after that date. By March 17, 2022, any existing ads using those targeting tools will no longer be allowed.

The VP of Ads and Business Product Marketing at Facebook, Graham Mudd, expressed the belief that personalized ad experiences are the best, but followed up by stating:

“[W]e want to better match people’s evolving expectations of how advertisers may reach them on our platform and address feedback from civil rights experts, policymakers, and other stakeholders on the importance of preventing advertisers from abusing the targeting options we make available.”

To help soften the blow, Facebook is offering tips and examples for small businesses, non-profits, and advocacy groups to continue to reach their audiences that go beyond the broad targeting of gender and age.

These tips include creating different types of targeting such as Engagement Custom Audiences, Lookalike Audiences, Website Custom Audiences, Location Targeting, and Customer Lists from a Custom Audience.

Here’s the lowdown on how it will happen.

Per the Search Engine Journal, changes can be made to budget amounts or campaign names without impacting the targeting until March 17th. However, if you go to change the ad set level that will then cause changes at the audience level.

If you need to keep that particular ad to reuse, it may be best to edit the detailed targeting settings before March 17th in order to ensure you can make changes to it in the future.

I believe it was Heraclitus that declared change is constant. Knowing this, we can conclude other social platforms may follow suit and possibly adjust their targeting in the future as well.

Continue Reading

Social Media

Hate speech seemingly spewing on your Facebook? You’re not wrong

(SOCIAL MEDIA) Facebook (now Meta) employees estimate its AI tools only clean up 3%-5% of hate speech on the platform. Surprise, Surprise *eye roll*

Published

on

Facebook being crossed out by a stylus on a mobile device for hate speech.

As Facebook moves further toward Zuckerberg’s Metaverse, concerns about the efficiency with which the company addresses hate speech still remain, with employees recently estimating that only around 2% of offending materials are removed by Facebook’s AI screening tools.

According to Wall Street Journal, internal documents from Facebook show an alarming inability to detect hate speech, violent threats, depictions of graphic content, and other “sensitive” issues via their AI screening. This directly contradicts predictions made by the company in the past.

A “senior engineer” also admitted that, in addition to removing only around 2% of inappropriate material, the odds of that number reaching even a numerical majority is extremely unlikely: “Recent estimates suggest that unless there is a major change in strategy, it will be very difficult to improve this beyond 10-20% in the short-medium term.”

The reported efficacy of the AI in question would be laughable were the situation less dire. Reports ranging from AI confusing cockfights and car crashes to inaccurately identifying a car wash video as a first-person shooting are referenced in the internal documents, while far more sobering imagery–live-streamed shootings, viscerally graphic car wrecks, and open threats of violence against transgender children–went entirely unflagged.

Even the system in which the AI works is a source of doubt for employees. “When Facebook’s algorithms aren’t certain enough that content violates the rules to delete it, the platform shows that material to users less often—but the accounts that posted the material go unpunished,” reports Wall Street Journal.

AI has repeatedly been shown to struggle with bias as well. Large Language Models (LLMs)–machine-learning algorithms that inform things like search engine results and predictive text–have defaulted to racist or xenophobic rhetoric when subjected to search terms like “Muslim”, leading to ethical concerns about whether or not these tools are actually capable of resolving things like hate speech.

As a whole, Facebook employees’ doubts about the actual usefulness of AI in removing inappropriate material (and keeping underage users off of the platform) paint a grim portrait of the future of social media, especially as the Metaverse marches steadily forward in mainstream consumption.

Continue Reading
Advertisement

Our Great Partners

The
American Genius
news neatly in your inbox

Subscribe to our mailing list for news sent straight to your email inbox.

Emerging Stories

Get The American Genius
neatly in your inbox

Subscribe to get business and tech updates, breaking stories, and more!