Connect with us

Tech News

Aviva IQ automates messages to your Airbnb guests, easy peasy

(TECH NEWS) Aviva IQ was made by Airbnb hosts for Airbnb hosts, promising to eliminate up to 80% of the workload. Seriously.

Published

on

aviva iq

Hosting is a full-time job

If you have never used Airbnb as a host, you may not realize the effort it takes to ensure the best possible stay for your guests. For some people, being an Airbnb host is their job, and they have multiple properties to manage all at once.

bar

Need for streamlined communication

For both hosts and guests, communication is key in guaranteeing an enjoyable experience, and of course plays a major role in solidifying the five-star rating. This all points to the creation of Aviva IQ, an app that automates and simplifies messaging between Airbnb users, developed by a group of long-time Airbnb hosts who saw a need for more effective communication.

Using Aviva IQ is as simple as the task it is trying to achieve. Once you have signed up, you can link your properties and begin scheduling messages to your guests. The messages you can automate include: confirmation, check-in, booking extension, check out and review request.

The good stuff

Hosts can customize the messages to include the guests’ names and schedule specific times for them to be sent. For hosts with multiple properties, sending each one of these messages is vital, but also time consuming.

Missed messages often lead to poor reviews, even though it is not always the fault of the hosts. Aviva IQ hopes to correct this problem. According to Deborah Yuster, co-founder and Airbnb superhost, Aviva IQ allows Airbnb hosts to “eliminate 80 percent of their workload.”

With the extra time gained as an Airbnb host, you may be able to focus on finding more properties to rent out and ensuring your guests have the best experience possible.

Free beta

At this time, Aviva IQ is available to use in the beta version. What’s the best part about this app? It’s free! Aviva IQ was truly a venture in improving everyone’s experience of Airbnb, so the developers see no reason to put a price on good service.

For a quick review on what to expect before signing up with Aviva IQ, check out their introductory video here:

#Aviva

Natalie is a Staff Writer at The American Genius and co-founded an Austin creative magazine called Almost Real Things. When she is not writing, she spends her time making art, teaching painting classes and confusing people. In addition to pursuing a writing career, Natalie plans on getting her MFA to become a Professor of Fine Art.

Continue Reading
Advertisement
3 Comments

3 Comments

  1. Ariel Now

    December 19, 2016 at 2:25 pm

    I’ve been using Avivaiq and finding it very glitchy. Only one in several of the scheduled automated messages goes out on time, or at all. And there is no help desk to contact or comment about problems.

    • Lani Rosales

      December 19, 2016 at 5:40 pm

      Yikes, that’s not good to hear. We understand it’s a very small, young company, so we’ll email you the contact information that we have, perhaps that will help!

      • Deb

        December 22, 2016 at 9:46 pm

        Lani:

        Thank you for connecting Ariel with us. We have been working on the fix with her, and are so grateful this was brought to our attention.

        For future reference, I can always be reached directly at deb@avivaiq.com should there ever be an issue.

Leave a Reply

Your email address will not be published. Required fields are marked *

Tech News

Get all your digital organization in one place with Routine

(TECH NEWS) Routine makes note-taking and task-creating a lot easier by merging all your common processes into one productivity tool.

Published

on

A desk with a laptop, notepad, smartphone, and cup of coffee settled into an organized routine.

Your inbox can either be your best friend or your worst enemy. Without organization, important emails with tasks, notes, and meetings can become a trash pile pretty quickly. Luckily, there are a lot of tools that aim to help you improve your efficiency, and the latest to add to that list is Routine.

Routine is a productivity app that combines your tasks, notes, and calendar into one easy-to-use app so you can increase your performance. Instead of having to switch between different apps to jot down important information, create to-do lists, and glance at your calendar, Routine marries them all into one cool productivity tool. By simply using a keyboard shortcut, you can do all these things.

If you receive an email that contains an actionable item, you can convert that email into a task you can view later. Tasks are all saved in your inbox, and you can even schedule a task for a specific day. So, if Obi-Wan wants to have Jedi lessons on Thursday, you can schedule your Force task for that day. Likewise, chat messages that need follow-up can also be converted into tasks and be scheduled.

To enrich your tasks, notes can be attached to them. In your notes, you can also embed checkboxes, which are tasks of their own. And if you have tasks that aren’t coming from your inbox, you can import them from other services, such as Gmail, Notion, and Trello.

To make sure you can stay focused on the events and tasks at hand, Routine makes it easy to take everything in. By using the tool’s keyboard-controlled console, you can access your dashboard to quickly see what tasks need to be addressed, what’s on your calendar, and even join an upcoming Zoom session and take notes about the meeting.

Routine is available for macOS, iOS, web, and Google accounts only. Overall, the app centralizes notes and tasks by letting you create and view everything in one place, which helps make sure you stay on top of things. Currently, Routine is still in beta, but you can get on a waitlist to test the product out for yourself.

Continue Reading

Tech News

The paradox of CAPTCHAs: Too smart for humans vs AI?

(TECH NEWS) AI is catching up to our cybersecurity technology and often tricking humans too — so what’s next for CAPTCHAs and the internet?

Published

on

Person using phone with laptop to verify CAPTCHAs and code.

We’ve all encountered it before: The occasional robot test that feels impossible to beat. If you’ve felt like these tests, also known as CAPTCHAs, have gotten harder in the last couple of years, you aren’t wrong—and the reason is as ironic as it is baffling.

Simply put, AI are just as good as—and often better than—humans at completing CAPTCHAs in their classic format. As machine learning and AI become more advanced, the fundamental human attributes that make consistent CAPTCHA formats possible become less impactful, raising the question of how to determine the difference between AI and humans in the future.

The biggest barrier to universal CAPTCHA doctrine is purely cultural. Humans may share experiences across the board, but such experiences are typically basic enough to fall victim to the same machine learning which has rendered lower-level CAPTCHAs moot. Adding a cultural component to CAPTCHAs could prevent AI from bypassing them, but it also might prevent some humans from understanding the objective.

Therein lies the root of the CAPTCHA paradox. Humans are far more diverse than any one test can possibly account for, and what they do have in common is also shared by—you guessed it—AI. To create a truly AI-proof test would be to alienate a notable portion of human users by virtue of lived experience. The irony is palpable, but one can only imagine the sheer frustration developers are going through in attempting to address this problem.

But all isn’t lost. While litmus tests such as determining the number of traffic cones in a plaza or checking off squares with bicycles (but not unicycles, you fool) may be beatable by machines, some experts posit that “human entropy” is almost impossible to mimic—and, thus, a viable solution to the CAPTCHA paradox.

“A real human being doesn’t have very good control over their own motor functions, and so they can’t move the mouse the same way more than once over multiple interactions,” says Shuman Ghosemajumder, a former click fraud expert from Google. While AI could attempt to feign this same level of “entropy”, the odds of a successful attempt appear low.

Continue Reading

Tech News

Move over, Clubhouse: Slack adds their own audio chat rooms

(TECH NEWS) Slack planning to co-opt Clubhouse’s synchronous audio rooms has lead to mixed response. Did it really need to be done?

Published

on

Woman in green cardigan and headphones listening to audio chat room on mobile, where Slack becomes a competitor.

Slack is adding a synchronous audio chat room feature similar to what Clubhouse already has. While not everyone is happy about it, the addition is true to Slack’s ongoing form—if a little redundant.

Slack’s audio rooms would work similarly to Clubhouse’s current feature of the same persuasion. The rooms themselves would be ongoing for as long as they were open, and users would be able to drop in and out of calls at their leisure, even joining the conversation when permitted by the host or settings. In theory, it’s a cool way to round out Slack’s platform and make for yet another way for people to engage during the work day.

But not everyone is stoked about the addition. Pocketnow’s Nadeem Sarwar makes a strong point about the redundancy of adding a Clubhouse feature to the already-packed Slack deck: “…from a regular remote worker’s perspective, I’d rather use services such as Telegram, Discord, or Google Meet that we’ve grown accustomed to using for jumping into a group call with my teammates.”
“…[T]he need for audio chatrooms to get in a chaotic chat with colleagues, with whom you already chat over work and share memes five days a week, doesn’t make much sense,” he adds.

Sarwar also references research about remote meeting fatigue from Stanford and The Washington Post, positing that—since video conferences are already played out at this point—adding another quasi-conference option to Slack doesn’t serve much of a purpose.

He isn’t wrong. There are multitudinous conference options on the market now, many of which are free. One could argue that Slack, having marketed itself as a text-first communication hub, has no business entering the audio chat landscape.

That argument falls on its face when you consider Slack’s model—something both Sawar and the Slack CEO himself mention—involves “stealing” and implementing “good ideas” from others in order to make their own platform as comprehensive as possible. If one is able to use Slack for the majority of tasks that Google, Discord, and Clubhouse offer, that makes the platform a lot more attractive to users who are on the fence.

And, perhaps more importantly, it ensures that current users won’t migrate to a comparable platform in the future—especially if their colleagues are making the same choice.

It’s a smart move for Slack, especially given Clubhouse’s lack of Android support at this time—something Clubhouse has said probably still won’t launch for a couple of months.

The Clubhouse team, for their part, continues to add new features in efforts to maintain the platform’s upward mobility. One such feature is the option for paid subscriptions to content creators, allowing for people to monetize their presence on the platform. At the time of this writing, Clubhouse is valued at around $1 billion.

Continue Reading

Our Great Partners

The
American Genius
news neatly in your inbox

Subscribe to our mailing list for news sent straight to your email inbox.

Emerging Stories

Get The American Genius
neatly in your inbox

Subscribe to get business and tech updates, breaking stories, and more!