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Are we really ready to be under constant video surveillance?

(TECHNOLOGY) Facial recognition technology is happening, now. What does it mean, who does it benefit, and who makes the rules?

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Facial recognition technology is growing quickly. More and more applications are asking for a look at your face as the ultimate in security. What does that mean, and what are the consequences?

You’re a digital-enabled human. That means, in all likelihood, some combination of Apple, Facebook, or Google knows everything about you that matters. ‘Tis the nature of the Almighty Cloud.

At the moment, the cloud(s) consist(s) of data you gave it voluntarily. If facial recognition were to become standard, to replace user IDs and credit card numbers as identification the way those things replaced signatures, it would link your physical self to that data.

In theory, anyone with the dough for a security camera or point-of-sale machine could buy the knowledge of what you’re doing and when you’re doing it, anywhere, anytime, so long as you were in eyeshot of a networked device.

Also in theory, fraud would be impossible, no criminal would go free, and no innocent person would ever be convicted of a crime. Right. Riiight.

Faces are unique, there’d be a camera on everything, and first in line to buy themselves some Every Breath You Take benevolent stalker gear would be the police. After all, if you’ve got a driver’s license, a residency card, a passport, or about nineteen other governmental thingamajigs, the Powers That Be already have your face. They’re just trusting humans to identify it. Robots might be better!

They also might not be (remember when police robots couldn’t tell the difference between a picture of sand dunes and a butt?).

Which is it? Who’s to say? Who gets to say?

The Verge recently asked that very question of a panel of very smart people. The result was a continuum of views on regulation of facial recognition technology, which is to say, at least 1 of these 5 people has probably correctly guessed how you’ll be interacting with technology for the next 50 years.

Listen up.

Lots of people are pro-regulation, but not always for obvious reasons.

First, as always, are the philosophers. Philosophers have been fretting about tech for so long one of the cave glyphs at Lascaux probably translates to “Fire: Is Society Ready?”

But philosophers are by no means always wrong, and in this case several have correctly noted that facial recognition technology is being marketed before the discussion of its limits has even begun.

Right now, all the decisions on what the tech can and can’t do are being made by people who stand to benefit if it sells well.Click To Tweet

More moderate voices, ironically, speak to what could be even more serious concerns. Algorithms remain badly flawed when used in human-facing roles (remember Salter’s Law: for every person you replace putting AI in a customer-facing job, you will have to hire at least two more to handle the fallout when it screws up) and notoriously tend to perpetuate societal failings.

Current facial recognition software, for instance, has white guys down pat, but struggles to differentiate between people of color, women, children and the elderly. Likewise, it has an ugly habit of identifying innocent people as criminals if they happen to belong to the same minority group. The data we collect as a culture reflects our cultural biases, and all an algorithm can EVER do, is parse that data.

This is enough of a problem that many facial recognition companies are in favor of regulation, seeking to set development parameters from “go” in order to keep from perpetuating old ills.

On the anti-regulation side, shockingly, are early adopters who jumped in headfirst without triple-checking the consequences, and a bunch of people who sell facial recognition technology would quite like to have all the money, now, please.

They also have an extremely important point. The plain fact is that regulation cannot keep up with innovation.

Culture moves too quickly for laws to catch up now, and legislators are notoriously not tech-savvy. The people best qualified to understand exactly how facial recognition technology works, and therefore, to determine what limitations are necessary, are the people making it.

Opponents of regulation also point to the successes of facial recognition as implemented to date. Facial recognition has been used successfully in fields ranging from law enforcement to device security to shortening lines at the airport. Don’t know about y’all, but we at AG are all for improving all of those things.

So as of today, you are being surveilled. That’s fact.

If you’re in the States, over the course of your day, you will likely be surveilled by several different private entities. Including us, by the way. Hi! We call it “consumer data,” but it’s surveillance. If you’re in China, Russia or the UK, there’s an excellent chance your primary voyeur is the government instead, since they have the most active state-run surveillance systems. It’s the price of the Digital Age; someone is watching. How much are you willing to let them see?

In China, citizens are used to (therefore fine with) the government watching their every move on camera, but Americans aren’t historically open to Big Brother watching.

So, we’re really asking – is effortless, contactless shopping, travel and tech worth surrendering your face to the Omniscient Eye? Or is inefficiency a price worth paying for holding onto just that much of your privacy?

It bears repeating: facial recognition is happening, now. Decide quickly.

Matt Salter is a writer and former fundraising and communications officer for nonprofit organizations, including Volunteers of America and PICO National Network. He’s excited to put his knowledge of fundraising, marketing, and all things digital to work for your reading enjoyment. When not writing about himself in the third person, Matt enjoys horror movies and tabletop gaming, and can usually be found somewhere in the DFW Metroplex with WiFi and a good all-day breakfast.

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AI technology is using facial recognition to hire the “right” people

(TECH NEWS) Artificial intelligence (AI) technology has made its way into the hiring process and while the intentions are good, I vote we proceed with extreme caution.

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Artificial intelligence technology has made its way into the hiring process and while the intentions are good, I vote we proceed with extreme caution.

A UK based consumer goods giant, Unilever, is just one of several UK companies who have begun using AI technology to sort through initial job candidates. The goal of this technology is to increase the number of candidates whom a company can interview at the initial stages of the hiring process and to improve response time for those candidates.

The AI, developed by American company Hirevue, analyzes a candidate’s language, tone, and facial expression during a video interview. Hirevue insists that their product is different from traditional facial recognition technologies because it analyzes far more data points.

Hirevue’s chief technology officer, Loren Larsen, says, “We get about 25,000 data points from 15 minutes of video per candidate. The text, the audio and the video come together to give us a very clear analysis and rich data set of how someone is responding, the emotions and cognitions they go through.”
This data is then used to rank candidates on a scale of 1 to 100 against a database of traits identified in previously successful candidates.

There are two main flaws to this system. First, unless this AI technology is pulling from a huge diverse data pool it could be unintentionally discriminating against people without even being aware of it. Human bias is not as easy to remove from the equation as AI proponents would have you believe.

As an example, how does this AI handle people who are disabled or whose facial expressions that read differently than the general population, such as people with Down Syndrome or those who have survived traumatic facial injuries?

Second, seeking to hire someone who possess the same qualities as the person who was previously successful at a role is shortsighted. There are many ways to accomplish the same task with above average results. Companies who adopt this low-risk mentality could be missing out on great opportunities long-term. You will never know what actually works best if you don’t try.

The big question here is whether or not AI technology is ready to influence the job market on this scale.

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The ‘move fast and break things’ trend is finally over

(TECH NEWS) Time is running out for this decade — and for a popular Big Tech phrase responsible for a lot of collateral damage. What’s next?

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Time is running out for the decade. With less than 20 days left, it’s got us reflecting on the journeys of different economic sectors in the United States. And no industry has had a more tumultuous time of it than Big Tech.

A lot has changed in ten years. For starters, Americans have become increasingly disillusioned with Silicon Valley. The Pew Research Center found that only 50 percent of Americans believe technology firms have a positive effect on the country. That statistic is not too bad on its own, but that’s down 21 percent from only four years ago. Gallup found in 2019 that 48 percent of Americans also want more regulations on Big Tech. And The New York Times called the 2010s as “the decade Big Tech lost its way”.

Maybe that’s why big wigs at these tech firms have been quietly ditching a concept that was their Golden Rule in the early part of the decade: Move Fast and Break Things.

This concept is a modern take on the adage “you can’t make an omelet without breaking a few eggs.” For most of these firms, any innovation justified some of the collateral damage within its wake. And this scrappy “build it now and worry about it later” philosophy was a favorite of not just Facebook and Twitter, but also of many venture capital firms too.

But not anymore. Outlets from Forbes to HBR are saying this doesn’t work for Big Tech in the 2020s. Here are some reasons why it’s over.

Stability

The Move Fast and Break Things manta encouraged devs to push their coding changes to go live and let the chips fall where they may. But bugs pile up. Enter technical debt.

“Technical debt happens every time you do things that might get you closer to your goal now but create problems that you’ll have to fix later,” said The Quantified VC in an article on Medium. “As you move fast and break things, you will certainly accumulate technical debt.”

If enough technical debt comes into play, any new line of code could be the thing that topples a firm like a house of cards. And now that the consumer is used to tech in their daily routines, interruptions in service are extremely bad news for everyone.

As Mark Zuckerburg himself said it: “When you build something that you don’t have to fix 10 times, you can move forward on top of what you’ve built.”

Trust

To get back some of the trust that has ebbed from Big Tech over the years, firms can’t just keep with the Move Fast and Break Things status quo.

“The public will continue to grow weary of perceived abuses by tech companies, and will favor businesses that address economic, social, and environmental problems,” said Hemant Taneja in his article for Harvard Business Review. “Minimum viable products must be replaced by minimum virtuous products that … build in guards against potential harms.”

It’s not about chasing the bottom dollar at the cost of the consumer. Losing trust will hurt any company if left unchecked for long.

Innovation

There’s a cap on advancement in our current technological state. It’s called Moore’s Law. And we’re rapidly approaching the theoretical limits of it.

“When you understand the fundamental technology that underlies a product or service, you can move quickly, trying out nearly endless permutations until you arrive at an optimized solution. That’s often far more effective than a more planned, deliberate approach,” said Greg Satell in his article for HBR.

Soon enough, Big Tech will be in relatively new waters with quantum computing, biofeedback and AI. There’s no way to move as fast as these technology firms have in the past. And even if they could, should they?

Big Tech has experienced major growing pains since the dawn of our new Millenium. And now that some firms are entering their 20s, there’s a choice to be made. Continue to grow up or keep using an idea that’s worn out it’s welcome with the consumer and that has no guarantee will work with future technologies.

Maybe that’s why Facebook’s motto is now “Move Fast with Stable Infrastructure.”

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Computer vision helps AI create a recipe from just a photo

(TECH NEWS) It’s so hard to find the right recipe for that beautiful meal you saw on tv or online. Well computer vision helps AI recreate it from a picture!

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Ever seen at a photo of a delicious looking meal on Instagram and wondered how the heck to make that? Now there’s an AI for that, kind of.

Facebook’s AI research lab has been developing a system that can analyze a photo of food and then create a recipe. So, is Facebook trying to take on all the food bloggers of the world now too?

Well, not exactly, the AI is part of an ongoing effort to teach AI how to see and then understand the visual world. Food is just a fun and challenging training exercise. They have been referring to it as “inverse cooking.”

According to Facebook, “The “inverse cooking” system uses computer vision, technology that extracts information from digital images and videos to give computers a high level of understanding of the visual world,”

The concept of computer vision isn’t new. Computer vision is the guiding force behind mobile apps that can identify something just by snapping a picture. If you’ve ever taken a photo of your credit card on an app instead of typing out all the numbers, then you’ve seen computer vision in action.

Facebook researchers insist that this is no ordinary computer vision because their system uses two networks to arrive at the solution, therefore increasing accuracy. According to Facebook research scientist Michal Drozdzal, the system works by dividing the problem into two parts. A neutral network works to identify ingredients that are visible in the image, while the second network pulls a recipe from a kind of database.

These two networks have been the key to researcher’s success with more complicated dishes where you can’t necessarily see every ingredient. Of course, the tech team hasn’t stepped foot in the kitchen yet, so the jury is still out.

This sounds neat and all, but why should you care if the computer is learning how to cook?

Research projects like this one carry AI technology a long way. As the AI gets smarter and expands its limits, researchers are able to conceptualize new ways to put the technology to use in our everyday lives. For now, AI like this is saving you the trouble of typing out your entire credit card number, but someday it could analyze images on a much grander scale.

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