Know Your Analog
An elevator pitch is a quick description of what your company does. It is so named as it should be short enough to be spat out at a moments notice and take no longer than it would take to ride between floors on an elevator. The goal of this micro-pitch isn’t to tell your listener everything about your company but instead to share just enough to get them to want to know more.
There are several ways of doing this – which I discuss in this post – but the most effective method has to be the analog. Using a well-known analog to create an association between your napkin idea and an existing, well-known company is a convenient shorthand to say a lot without having to explain a lot: “Litr.ly (a made up company) is like Dribbble and Google docs for writers; allowing social feedback, editing, and collaborative creation.”
Know Your Audience
As a potential investor, team member or elevator passenger, I now know that like the design-focused portfolio site, Dribbble, Litr.ly combines sharing of creative work with a peer community. I also know that like Google Docs, Litr.ly allows real-time contribution and editing. As you can see, drawing an analog to your fledgling idea can be very helpful, particularly when talking to a sophisticated or relevant audience (My Mom would have no idea what either Dribbble nor Google Docs do). But it can be overused and is often done very lazily.
Instead of truly understanding the company they are piggybacking on, many entrepreneurs simply pick something popular and force a tortured comparison to make their potential seem as great as the greats. The most overused and misunderstood example of this these days has to be, “We are the Uber of mattresses/musicians/photographers/music discovery/wedding planners/lawn mowers etc.”
If you’re not empowering the sharing economy nor on-demand services through technology, this analog is probably wrong.
Not everyone can nor should be the Tom’s Shoes, AirBnB nor Spotify of [fill in the blank]. Unless it’s true, it’s indolent and does more harm than good.
Don’t Hide Your Differentiation
Another problem with just picking the biggest name in tech or in your market is that everyone else is doing it too. If three-out-of-five music tech startups were “Facebook for Music,” which one of them is truly innovating? If you are lazy with your analog and others are too, you essentially hide your differentiation. The natural response after hearing the third, “we are the WordPress of potato farming,” is to tune out. Even without hearing your idea, your analog can draw an “I’ve heard this before…” response out of the gate.
Another common mistake is neglecting to specify which part of a product of a large company you aspire to be like.
Saying that you are the “Google of” anything leaves more questions than it answers because Google (or Alphabet) is a LOT of things: IoT (internet of things like Nest), search engine (Google.com), email (Gmail), social network (Wave or Plus), self-driving cars (Waymo), augmented reality (Glass), maps (Maps or Waze) or any number of other pies the $600 Billion giant has their fingers in.
Be specific and be relevant – if you’re referencing Wave, Glass or Plus, you might not be up-to-speed with those products’ current state of being (although Glass will be back albeit with a probable rebrand and redesign).
Know Multiple Facets of Your Comparison
On the topic of being up-to-speed, beware of hitching your wagon to a known company without understanding their business model, current news and/or revenue numbers. While you are trying to implant success in the mind of your audience, you could also be invoking unintended risk. You may be referencing a flattering characteristic, “It’s a universal marketplace, like Amazon on steroids,” but the wrong person could focus on the fact that Amazon uses a loss-leader strategy (losing money on an initial purchase) on many of its hardware products with the expectation that it can make it up by getting you hooked on content and toilet paper subscriptions. So be ready to draw a new analog if and when you need to.
Keep the Knowledge of Your analog Current
Equally, if you pick a parallel, you need to follow that company on anything and everything that you can to make sure that a good analog doesn’t go bad.
Companies get sued, tweet unsavory things, support unpopular causes (or presidential candidates), unjustly fire employees, lose value on their stock, or get acquired by the wrong company overnight.
You DON’T want to be “the Zenefits for…” the week after they were taken to court for malpractice, or the “Zirtual for…” after they laid off 400 employees without notice. Despite their ubiquity, now is probably the worst time to call yourself “Uber for…” after the CEO, Travis Kalanick stepped down following numerous misdeeds, including threatening to stalk Bay Area tech reporters. Some of these things can eventually blow over or be bounced back from but you’ll be caught with your pants down if the pantheon of success you are pointing to just became a laughing stock.
Look Beyond the Biggest Names For a Better Fit
If you are reaching outside of your market for an analog, be sure that the glove fits. The Lyft model works amazingly well for cars in ways that it might not in other verticals. While “Lyft for massage” startups, Zeel and Soothe, are both promising companies with great growth, inviting strangers into your house to put their hands on your half-clothed body is a greater risk than getting into a stranger’s GPS-tracked car. While it may be a good comparison, the person you are pitching may agree with Inc. Magazine’s Will Jacovitz who said on the Inc. Podcast, “The Uber-ization of anything but cars could get creepy.”
All of that negativity aside, picking a company role model for that quick elevator pitch is not all potential pitfalls.
Drawing an analog remains a great way to anchor your company’s potential in the mind of your audience and succinctly explains how you will dominate your market.
You just have to be sure to:
– Know your audience
– Not overreach
– Don’t be a “me too” company
– Specify which product/feature of a large company’s portfolio you are like
– Be ready to draw a new analog if and when appropriate
– Know the current news and past struggles of your analog company.
– Look beyond the biggest startups and companies for ones that are a better fit
So go and build the next great Warby Parker for dishware or AirBnB for bronies, just don’t let your description be the Titanic of analogs.
Buffer’s four-day workweek experiment: Boost or bust?
(BUSINESS MARKETING) After trying out a four-day workweek last year, Buffer is moving forward with the format going into 2021, citing increase in productivity and work-life balance.
The typical five-day workweek is a thing of the past for Buffer, at least for now. The company has decided to implement a four-day workweek for the “foreseeable future.”
Last year, the company surveyed its employees to see how they are dealing with the ever-changing landscape of the pandemic and the anxiety and stress that came along with it. They soon learned employees didn’t always feel comfortable or like they could take time off.
Employees felt guilty for taking PTO while trying to meet deadlines. Juggling work and suddenly becoming a daycare worker and teacher for their children at the same time was stressful. So, Buffer looked for a solution to help give employees more time and flexibility to get adjusted to their new routines.
Four-Day Workweek Trials
In May, Buffer started the four-day workweek one-month trial to focus on teammates’ well-being. “This four-day workweek period is about well-being, mental health, and placing us as humans and our families first,” said Buffer CEO and co-founder Joel Gascoigne in a company blog post.
“It’s about being able to pick a good time to go and do the groceries, now that it’s a significantly larger task. It’s about parents having more time with kids now that they’re having to take on their education. This isn’t about us trying to get the same productivity in fewer days,” Gascoigne said.
Buffer’s one-month trial proved to be successful. Survey data from before and after the trial showed higher autonomy and lower stress levels. In addition, employee anecdotal stories showed an increase in worker happiness.
With positive results, Buffer turned the trial into a long-term pilot through the end of 2020. This time, the trial would focus on Buffer’s long-term success.
“In order to truly evaluate whether a four-day workweek can be a success long-term, we need to measure productivity as well as individual well-being,” wrote Director of People Courtney Seiter. “Teammate well-being was our end goal for May. Whether that continues, and equally importantly, whether it translates into customer and company results, will be an exciting hypothesis to test.”
Buffer’s shorter workweek trials showed employees felt they had a better work-life balance without compromising work productivity. According to the company’s survey data, almost 34% of employees felt more productive, about 60% felt equally as productive, and only less than 7% of employees felt less productive.
However, just saying productivity is higher isn’t proof. To make sure the numbers added up, managers were asked about their team’s productivity. Engineering managers reported that a decrease in total coding days didn’t show a decrease in output. Instead, there was a significant output increase for product teams, and Infrastructure and Mobile saw their output double.
The Customer Advocacy team, however, did see a decline in output. Customer service is dependent on customer unpredictability so this makes sense. Still, the survey showed about 85% to 90% of employees felt as productive as they would have been in a five-day workweek. Customers just had to wait slightly longer to receive replies to their inquiries.
With more time and control of their schedules, Buffer’s survey shows an increase in individual autonomy and decreased stress levels reported by employees. And, the general work happiness for the entire company has been consistent throughout 2020.
What’s in store for 2021?
Based on positive employee feedback and promising company results, Buffer decided it will continue the company-wide four-day workweek this year.
“The four-day work week resulted in sustained productivity levels and a better sense of work-life balance. These were the exact results we’d hoped to see, and they helped us challenge the notion that we need to work the typical ‘nine-to-five,’ five days a week,” wrote Team Engagement Manager Nicole Miller.
The four-day workweek will continue in 2021, but the company will also be implementing adjustments based on the pilot results.
For most teams, Fridays will be the default day off. For teams that aren’t project-based, their workweek will look slightly different. As an example, the Customer Advocacy team will follow a different schedule to avoid customer reply delays and ticket overflow. Each team member will still have a four-day workweek and need to meet their specific targets. They will just have a more flexible schedule.
Companies who follow this format understand that output expectations will be further defined by area and department level. Employees who aren’t meeting their performance objectives will have the option to choose a five-day workweek or might be asked to do so.
If needed, Fridays will also serve as an overflow workday to finish up a project. Of course, schedules will be evaluated quarterly to make sure productivity is continuing to thrive and employees are still satisfied.
But, Miller says Buffer is “establishing ambitious goals” that might “push the limits” of a four-day work week in 2021. With the world slowly starting to normalize, who knows when a four-day workweek might reach its conclusion.
“We aren’t sure that we’ll continue with the four-day workweeks forever, but for now, we’re going to stick with it as long as we are still able to hit our ambitious goals,” wrote Miller.
Should your content management system go headless?
(BUSINESS MARKETING) You may be familiar with your typical content management system, but had you heard of a ‘headless’ model? Let’s dig into it together.
At some point, you have probably worked with a content management system (CMS) like WordPress or Drupal. If you haven’t already, you at least know that this computer software is used to manage website content.
But, have you ever heard of a headless content management system before? We didn’t. So, we set out to find out what it’s all about and how beneficial, or not, it can be for your company.
What is headless CMS?
Unlike your classic CMS, headless CMS is a back-end only content management system. It decouples where your content is stored and authored (body) from the front-end where your content is displayed (head).
This CMS isn’t tied to a particular output like a web page. Content is transmitted as data over an application programming interface (API). It’s a content repository that delivers content seamlessly to any device.
Benefits of Headless CMS
Headless CMS isn’t your classic “monolithic” CMS so you aren’t constrained to an all-in-one system that might work for websites but not mobile devices.
Content is consumed by customers in more than one place now. Headless CMS provides a more versatile way to deliver multi-channel content to websites, Android and iOS apps, and even IoT (internet of things), like a smartwatch or in-store kiosk.
Businesses will benefit from this because only one back-end is needed to manage and publish content for different services and products.
No need for specialized developers
If you already have a talented developer, you don’t have to scramble to find someone else who specializes in a specific system or language you are moving to. Your current developer can do the job for you in the best way they know-how.
Security is important. Not being married to the front-end, headless CMS has a security advantage a regular CMS doesn’t. Usually, content provided to a headless CMS is read-only, and the admin portion lives on a different server and domain.
With the back-end detached from the presentation layer, there is a smaller target area to attack. Also, layers of code can be used to hide the content-delivering API making it safer than a traditional CMS.
With two separate systems, content editors and web developers can work concurrently. This shortens a project’s timeline and helps get your product and services to market quicker. Also, content editors don’t have to spend more time creating the same content for each system. Designers and developers can take care of that.
Downsides of Headless CMS
As with anything, headless CMS isn’t perfect and isn’t for everyone. It has its disadvantages.
Little technical involvement is called for in a traditional CMS. As a result, the tool can be picked up quickly by almost anyone.
A deeper understanding of CMS, coding languages, and front-end technologies is needed when using headless CMS. You must have a developer that can build the web or app just for you.
With the body separated from the head, there are two systems to maintain. Implementation and maintenance could potentially become complex.
Bigger price tag
Building a system from scratch costs time and money. With a traditional CMS, there is one account, and, most likely, one payment. With headless CMS, you’ll have multiple payments for the CMS, a developer, and the infrastructure running your website or app.
Your custom CMS also isn’t coming from a pre-built content management system. All that hard work takes time (and patience) to get it done right.
Headless CMS lets you create a unique user experience and allow for cross-platform publishing, but it isn’t a one-size-fits-all content management system.
Before you jump ships, take inventory of all your content needs. Does your content need to be published on different platforms? Will a simple stand-alone website work for you? Only you can decide what works best with your business, but we hope this information helps.
Spice up your remote team building with a fully virtual escape room
(BUSINESS MARKETING) As part of a remote team, team building has become even more of a groan. But this virtual escape room seeks to make a fun and unique challenge for remote teams.
Team building events aren’t everyone’s cup of tea. While some enjoy getting to know coworkers they don’t normally socialize with, others dread the day before it arrives. Plus, there’s always work that needs to be taken care of, and using some of that time to mingle might seem like a waste of time.
Love it or hate it, working remotely has made team building slightly better, maybe? You don’t have to worry about physically being present in a place you don’t want to be. You’re not awkwardly talking to a co-worker whose name you can’t quite remember.
Nonetheless, it also has its downsides. We don’t see each other anymore so it’s easier to not be on the same page, and this makes learning how to work together much harder.
We’re almost a year into the pandemic and happy hour Zoom calls no longer hold the glamour they once did. So, what else is there to do in this virtual world?
Skyrocket Your Team has just the answer for you. This company provides virtual team building experiences through collaborative online escape rooms. The escape rooms are designed with remote teams in mind and can be tailored to accommodate different sized groups.
“If you’re working remotely, Skyrocket Your Team will help your team feel closer together and improve your internal communication,” wrote Co-Founder Jorge Sánchez Hernández. “Our puzzles are designed for teams by adult educators to trigger a set of emotions, feelings, and situations. Everyone sees a different screen and you need to communicate in order to get through the challenges. There is no way to continue without teamwork!”
From the comfort of your office or couch, each team member joins from their own computer and location. The escape room consists of an immersive story about astronauts trapped in a damaged spaceship. By solving puzzles and challenges, the team must work together to repair the spaceship and return to earth.
After hopefully, safely landing your rocket, there is a debriefing session. During this time, teams can share their experiences and discuss what they learned.
Skyrocket Your Team says their new form of team building will bring your company several benefits like:
- Bringing your team closer together
- Fostering collaboration instead of internal competition
- Improving communication across your company
The end goal of the experience is to learn how to communicate effectively by solving the different sets of problems together. And, I think we can all agree that’s a good thing.
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