Connect with us

Business News

How to effectively balance your inner people pleaser mentality

Being a people pleaser can lead some to take on too much, to always say yes, and then, despite good intentions, they disappoint. Let’s discuss how to balance that trait with others.

Published

on

people pleaser

people pleaser

People pleasing – a positive or negative?

People pleasing gets a bad rap. In reality, it’s often one of the primary drivers of success. Yet, when kept unchecked, it can destroy all that you’ve built.

You probably learned early in life how much better you feel when others around you are happy. It’s painful to have people upset with us. This is built into our cognitive wiring – we experience the emotions of those around us through something in our brains called mirror neurons. Thus, we are born people pleasers. That’s a good thing.

People having a positive emotional association with your is actually profitable. We want to be around people who make us feel good. We remember people who make us feel good. We recommend those people to others so they can feel good.

However, if I’m not careful, I will unintentionally make commitments I can’t keep, offer to work far cheaper than I should, and even lie just to not be faced with a tone of voice that I know means ‘this person is unhappy because of me.’

Below are the three keys to balancing the people pleaser in all us:

1. We all disappoint

Despite exhaustively working to beat your client’s expectations, staying late to finish the project for your boss, throwing a freelance project to your buddy; your client, boss, and buddy think you didn’t do enough.

The good news? It happens to all of us. Despite all of the business success books and motivational speakers saying otherwise, we lose clients, disappoint colleagues, and frustrate family members. You aren’t alone. Doesn’t that make it sting less?

2. Seven billion

The first company I worked for was a disaster. Carrying more debt than annual revenue, I was sure it wouldn’t survive two months after I left. The company survived seven years on simple math. There are a lot of people in the world. Seven billion actually.

So your biggest client is leaving you, angry that you didn’t deliver as promised (because you won’t sometimes). ‘It’s a small industry,’ people will tell you. ‘It’s going to come back to bite you,’ they will say. You know what isn’t true? That. Odds are you will never even see them again. Even if they live in your neighborhood, just dodge them in the grocery store and find a new client – there are 6.99 billion others out there.

3. This too shall pass

If only we were able to fully separate work life from the rest, this would be so much easier. We hire the family friend. We let our spouse do the books. We are sure our best friend would make the perfect business partner. Then, it starts unraveling. And the failed relationship can have wide-reaching consequences.

And yet, this too shall pass. You have food to eat. A place to sleep. People who love you. It’s going to be okay. According to Facebook, you have 4,000 friends. You lost one. You aren’t alone. Grab a beer with another and find a new client.

The bottom line

If you are in business, people pleasing will help make you successful, but it can also ruin you. Keeping in mind that your good intentions may sometimes backfire, but you’re not alone – we all disappoint, but there are other clients out there and the pain of disappointing will pass.

Curt Steinhorst loves attention. More specifically, he loves understanding attention. How it works. Why it matters. How to get it. As someone who personally deals with ADD, he overcame the unique distractions that today’s technology creates to start a Communications Consultancy, The Promentum Group, and Speakers Bureau, Promentum Speakers, both of which he runs today. Curt’s expertise and communication style has led to more than 75 speaking engagements in the last year to organizations such as GM, Raytheon, Naval Academy, Cadillac, and World Presidents’ Organization.

Continue Reading
Advertisement
Click to comment

Leave a Reply

Your email address will not be published.

Business News

Proven, clear-cut strategies to keep your company’s operations lean

(BUSINESS) Keeping your operations lean means more than saving money, it means accomplishing more in less time.

Published

on

keeping operations lean

The past two years have been challenging, not just economically, but also politically and socially as well. While it would be nice to think that things are looking up, in reality, the problems never end. Taking a minimalist approach to your business, AKA keeping it lean, can help you weather the future to be more successful.

Here are some tips to help you trim the fat without putting profits above people.

Automate processes

Artificial intelligence frees up human resources. AI can manage many routine elements of your business, giving your team time to focus on important tasks that can’t be delegated to machines. This challenges your top performers to function at higher levels, which can only benefit your business.

Consider remote working

Whether you rent or own your property, it’s expensive to keep an office open. As we learned in the pandemic, many jobs can be done just as effectively from home as the workplace. Going remote can save you money, even if you help your team outfit their home office for safety and efficiency.

In today’s world, many are opting to completely shutter office doors, but you may be able to save money by using less space or renting out some of your office space.

Review your systems to find the fat

As your business grows (or downsizes), your systems need to change to fit how you work. Are there places where you can save money? If you’re ordering more, you may be able to ask vendors for discounts. Look for ways to bring down costs.

Talk to your team about where their workflow suffers and find solutions. An annual review through your budget with an eye on saving money can help you find those wasted dollars.

Find the balance

Operating lean doesn’t mean just saving money. It can also mean that you look at your time when deciding to pay for services. The point is to be as efficient as possible with your resources and systems, while maintaining customer service and safety. When you operate in a lean way, it sets your business up for success.

Continue Reading

Business News

A well-crafted rejection email will save both your brand and your time

(BUSINESS) Job hunting is exhausting on both sides, and rejection sucks, but crafting a genuine, helpful rejection email can help ease the process for everyone.

Published

on

Woman sitting at computer with fingers steepled, awaiting a rejection email or any response from HR at all.

Nobody likes to hear “no” for an answer when applying for jobs. But even fewer people like to be left in the dark, wondering what happened.

On the employer side, taking on a new hire is a time-consuming process. And like a box of chocolates, you never know what you’re going to get when you put out ads for a position. So once you find the right person for the role, it’s tempting to move along without further ado.

Benn Rosales, the CEO and co-founder of American Genius, offers an example of why that is a very bad call.

Imagine a hypothetical candidate for a job opening at Coca Cola – someone who’s particularly interested in the job, because they grew up as a big Coke fan. If they get no response to their application at all, despite being qualified and sending follow-up emails, their personal opinion of the brand is sure to sour.

“Do you know how much effort and dollars advertising and marketing spent to make [them] a fan over all of those years, and this is how it ends?” Rosales explains. This person has come away from their experience thinking “Bleep you, I’ll have tea.”

To avoid this issue, crafting a warm and helpful rejection email is the perfect place to start. If you need inspiration, the hiring consultants at Dover recently compiled a list of 36 top-quality rejection emails, taken from companies that know how to say “no” gracefully: Apple, Facebook, Google, NPR, and more.

Here’s a few takeaways from that list to keep in mind when constructing a rejection email of your own…

Include details about their resume to show they were duly considered. This shows candidates that their time, interests, and experience are all valued, particularly with candidates who came close to making the cut or have a lot of future promise.

Keep their information on file, and let them know this rejection only means “not right now.” That way, next time you need to make a hire, you will have a handy list of people to call who you know have an interest in working for you and relevant skills.

Provide some feedback, such as common reasons why applicants may not succeed in your particular application process.

And be nice! A lack of courtesy can ruin a person’s impression of your brand, whether they are a customer or not. Keep in mind, that impression can be blasted on social media as well. If your rejections are alienating, you’re sabotaging your business.

Any good business owner knows how much the details matter.

Incorporating an empathetic rejection process is an often-overlooked opportunity to humanize your business and build a positive relationship with your community, particularly when impersonal online applications have become the norm.

And if nothing else, this simple courtesy will prevent your inbox from filling up with circle-backs and follow-up emails once you’ve made your decision.

Continue Reading

Business News

Ageism: How to properly combat this discrimination in the workplace

(BUSINESS) Ageism is still being fought by many companies, how can this new issue be resolved before it becomes more of a problem?

Published

on

Ageism void

Workers over the age of 55 represent the fasting growing sector in labor. The U.S. Department of Labor estimates that 25% of the labor force will be over age 55 by 2024. A 2018 AARP survey found that over 60% of the respondents reported age discrimination in their workplace. The figure is even higher among older women, minorities, and unemployed seniors. Age discrimination is a problem for many.

Unfortunately, age discrimination lawsuits aren’t uncommon. We have covered cases for Jewel Food Stores, Inc., Novo Nordisk, Inc., AT&T, and iTutorGroup, all alleging age or disability discrimination in some form or fashion. This could be from using vocabulary such as “tenured,” hiring a younger employee instead of promoting a well-season veteran, or pressuring older employees with extra responsibilities in order to get them to resign or retire early.

How can your organization create an age-inclusive workforce?

It is difficult to prove age discrimination but fighting a lawsuit against it could be expensive. Rather than worrying about getting sued for age discrimination, consider your own business and whether your culture creates a workplace that welcomes older workers.

  1. Check your job descriptions and hiring practices to eliminate graduation dates and birthdates. Focus on worker’s skills, not youthful attributes, such as “fresh graduate” or “digital native.” Feature workers of all ages in your branding and marketing.
  2. Include age diversity training for your managers and employees, especially those that hire or work in recruiting.
  3. Support legislative reforms that protect older workers. Use your experience to create content for your website.

Changing the culture of your workplace to include older workers will benefit you in many ways. Older workers bring experience and ideas to the table that younger employees don’t have. Having mixed-age teams encourages creativity. There are many ways to support older workers and to be inclusive in your workplace.

What steps are you taking in your organization to reduce ageism in your workplace?

Continue Reading
Advertisement

Our Great Partners

The
American Genius
news neatly in your inbox

Subscribe to our mailing list for news sent straight to your email inbox.

Emerging Stories

Get The American Genius
neatly in your inbox

Subscribe to get business and tech updates, breaking stories, and more!