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Bob LeDrew
March 25, 2013 at 9:51 am
This post’s a bit of a stretch, isn’t it? 🙂
More seriously, this points out a major issue with businesses that have to deal with significant growth spurts — if you don’t own all your manufacturing, you’re forced to deal with subcontractors and suppliers, and if they let you down, it’s not on their brand — the public sees it as your fault.